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Viaggio Medellín Grand Select

3.5 star property

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Photo gallery for Viaggio Medellín Grand Select

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Property entrance
Hallway
Premium bedding, in-room safe, individually decorated, soundproofing
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Spa
  • Parking included
  • Bar
  • Room service

Explore the area

Map
Carrera 43 No 14 - 81, Medellín, 50021
  • Poblado Park
    ‪8 min walk‬
  • Lleras Park
    ‪11 min walk‬
  • Medellín Clinic - El Poblado
    ‪14 min walk‬
  • Medellin (EOH-Enrique Olaya Herrera)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

Premium bedding, in-room safe, individually decorated, soundproofing

Studio, 1 Queen Bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Studio Suite, Terrace

Exclusive Studio Suite, Terrace | Premium bedding, in-room safe, individually decorated, soundproofing

Exclusive Studio Suite, Terrace

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, City View

Premium bedding, in-room safe, individually decorated, soundproofing

Panoramic Suite, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, Multiple Beds

Premium bedding, in-room safe, individually decorated, soundproofing

Standard Studio, Multiple Beds

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Studio

Family Studio | Premium bedding, in-room safe, individually decorated, soundproofing

Family Studio

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Loft)

Suite (Loft) | Premium bedding, in-room safe, individually decorated, soundproofing

Suite (Loft)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, in-room safe, individually decorated, soundproofing

Grand Suite

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Loft Standard

Premium bedding, in-room safe, individually decorated, soundproofing

Loft Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Studio

Premium bedding, in-room safe, individually decorated, soundproofing

Studio

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Studio

Premium bedding, in-room safe, individually decorated, soundproofing

Studio

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Superior With View

Premium bedding, in-room safe, individually decorated, soundproofing

Room Superior With View

  • Sleeps 2
  • 1 King Bed(s)

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Interior detail

Heiss Hotel

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (248)
The price is $84
per night
$84 total
includes taxes & fees
Mar 8 - Mar 9
Heiss Hotel

About this property

Viaggio Medellín Grand Select

3.5-star hotel in El Poblado
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Viaggio Medellín Grand Select offers 130 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a 24-hour business center, 3 meeting rooms, and limo/town car service. Event facilities measuring 1249 square feet (116 square meters) include a conference center. This Medellín hotel also offers a 24-hour fitness center, spa services, and a terrace. For a surcharge, the property provides an area shuttle within 500 meters and an airport shuttle (available 24 hours). Complimentary covered self parking is available on site.

Viaggio Medellín Grand Select is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Artigiano - This theme restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
La Trova - Onsite rooftop bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 500 m
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Artigiano
  • La Trova

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (1,249 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 70000 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: COP 70000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

Property is also known as

Viaggio Medellín Grand Select Hotel Medellin
Viaggio Medellín Grand Select Hotel
Viaggio Medellín Grand Select Medellin
Viaggio Medellin
Viaggio Mellín Select Hotel
Viaggio Medellin Grand Select
Viaggio Medellín Grand Select Hotel
Viaggio Medellín Grand Select Medellín
Viaggio Medellín Grand Select Hotel Medellín

Viaggio Medellín Grand Select Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 822 out of 1211 reviews
Rating 8 - Good. 219 out of 1211 reviews
Rating 6 - Okay. 90 out of 1211 reviews
Rating 4 - Poor. 32 out of 1211 reviews
Rating 2 - Terrible. 48 out of 1211 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ydari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Nov 2024

10/10 Excellent

Denis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the employees, the place is very beautiful, and sure.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family vacation at Viaggio Medellin back in October 2024 and all the staff were very polite, attentive in every way but the one that went above and beyond was the guest member from the bar, Alonso. He gave us a lot of tips and recommendations of places to visit, eat and drink around Antioquia, Medellin, he was very attentive to us the whole time we stated at the hotel and even recommended us some tours. We are very greatful to know him and because of him we had the most wonderful time in Medellin.

10/10 Excellent

Nancy Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente. El personal amable, la comida deliciosa, la atención impecable. Súper recomendado.
Stayed 7 nights in Nov 2024

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 5 nights in Nov 2024

4/10 Poor

Rouzbeh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Average at best! The gym is a junkyard. 4 cardio machines and all of them broken and out of function and they remained so during my entire stay of 9 nights, and when I complained, I was told that they’ve been broken for some time. Generally speaking, the front desk staff and management have a “don’t care” attitude. On my arrival day, I requested to speak with the manager and repeated the request again the next day, but never heard back from a manager! WiFi is terrible and constantly kicks you out and cell phone coverage is one bar if you’re lucky. Breakfast is average and limited. Location is off with nothing within walking distance. The dark shade is smaller than the window so don’t expect a good sleep.
Stayed 9 nights in Nov 2024

10/10 Excellent

JOSHUA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience
Stayed 7 nights in Nov 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. El hotel súper limpio, desayuno completo y una noche comimos una noche del restaurante y la comida súper buena.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan, Greenville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael

Stayed 5 nights in Oct 2024

8/10 Good

Jaime Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Oct 2024

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower did not drain because floor was not incline to drain!
Stayed 5 nights in Oct 2024

10/10 Excellent

Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

6/10 Okay

Julissa

Stayed 2 nights in Oct 2024

8/10 Good

Shantoesja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Breakfast was also nice. Before my travel they also contacted me if I needed transport so that was very nice. I was there for a week. The AC stopped working on the third night. I contacted the reception however when I returned from my day out activities we saw they didn't fix it. When contacting the reception again they gave us another room.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rate for the property very nice part of town made us feel very welcome. Great rooms and awesome breakfast
Stayed 6 nights in Sep 2024

10/10 Excellent

Reymundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

airam

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, property conditions & facilities
Not only it was beautiful the staff were amazing especially the bell boy and the lady by manager
Stayed 5 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Stayed 5 nights in Sep 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent Service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sokuntheary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, nice and clean room
Stayed 3 nights in Sep 2024