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Wellcomm Spa & Hotel

4.0 star property

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Photo gallery for Wellcomm Spa & Hotel

Reception
Couples treatment rooms, steam room, Turkish bath, hydrotherapy
Couples treatment rooms, steam room, Turkish bath, hydrotherapy
Restaurant
Handrails in stairways

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11-37 Carrera 43E, Medellín, 050021
  • Poblado Park
    ‪5 min walk‬
  • Lleras Park
    ‪10 min walk‬
  • Santafé Mall
    ‪4 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | In-room safe, blackout drapes, soundproofing, iron/ironing board

Premium Suite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, blackout drapes, soundproofing, iron/ironing board

Luxury Suite

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Wellcomm Spa & Hotel

4-star hotel in El Poblado
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and concierge services.
Wellcomm Spa & Hotel offers 25 air-conditioned accommodations with safes and bathrobes. 40-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Medellín hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Wellcomm Spa & Hotel features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Medellín hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Wellcomm Spa & Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
Wellcomm Spa & Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Wellcomm Spa & Hotel Hotel
Wellcomm Spa & Hotel Medellín
Wellcomm Spa & Hotel Hotel Medellín
Wellcomm Spa Hotel AKEN Mind Collection
Wellcomm Spa Hotel by AKEN Mind Collection

Wellcomm Spa & Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 234 reviews
Rating 8 - Good. 29 out of 234 reviews
Rating 6 - Okay. 17 out of 234 reviews
Rating 4 - Poor. 3 out of 234 reviews
Rating 2 - Terrible. 6 out of 234 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, the hotel is modern and very clean close to great dinning and cocktails bars
Stayed 5 nights in Dec 2024

8/10 Good

Jean-Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our time at this hotel. Staff was friendly and helpful. The spa was amazing and the food was excellent. I would absolutely stay here again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cultural design and ability to adjust the lighting in the room according to colors and your mood.
Stayed 1 night in Dec 2024

2/10 Terrible

ADRIAN SAN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Safe not attached to the wall or to furniture, at the very least, 2) No refrigerator, 3) Cockroaches, 4) Party (super noisy) on floor below. Staff initial response was deplorable: unreasonable excuses, no options or answers. Carolina, later, tried to help moving us to another room. We accepted a queen size bed, instead of the king one we had payed for, for a cleaner room with an attached safe, but still no refrigerator, table, and noisy. Extremely disappointed 4 night stay for a Deluxe Suite! AVOID AT ALL COST!
Stayed 4 nights in Dec 2024

8/10 Good

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the second floor is excellent. The staff is incredibly helpful and friendly. The mattress is one of the best I have slept in. The Wi-Fi kept in room 305 kept dropping and the password never worked, I needed to ask for help all the time.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yohana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great comfort for those who want to be in a quiet and relax place. It has several amenities, and the most important the services of message and spa. It's in a good neighborhood with several options to enjoy. It has a good environment. The workers are friendly, and always able to provide help and a good advice related with places to visit in the city.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how welcoming staff were accommodating us. Everyone was super friendly and helpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nina

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Nov 2024

10/10 Excellent

Juan, Santo Domingo

Stayed 5 nights in Nov 2024

10/10 Excellent

Ash

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating staff. Nice clean property. Would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda, Maitland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si vas a visitar Medellín tienes que quedarte en este hotel. El servicio es excelente y el staff super amigable y servicial. Los cuartos súper limpios y my modernos. El desayuno está incluido y es deliciosooo. Yo regreso!!!
Stayed 4 nights in Nov 2024

6/10 Okay

SAMMIN

Stayed 2 nights in Nov 2024

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly helpful, they went out of their way to give me extras, for example a fresh juice at the Juice Bar in the lobby
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Dorleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wellcom lived up to their name
Nice area to be able to walk to restaurants and a local grocery store. Always felt safe walking in the neighborhood. Staff was always friendly.
Stayed 3 nights in Nov 2024

8/10 Good

Yiselle, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Wellcomm Hotel was overall nice. The hotel is beautiful, and everything met our expectations. The room was as described, and the staff was attentive, though the service was often slow. On the bright side, the food quality was excellent, and the pizza was delicious. However, I’m writing this review to alert other travelers about an important safety concern. One night, while walking towards the main street, we experienced an attempted robbery, which was a terrifying ordeal. Upon reporting it to the hotel, we discovered that they were aware of the area’s safety issues but failed to inform or warn us in advance. As a guest, especially when visiting a foreign country, it’s essential to feel safe and informed. We expressed our frustration to the staff, as we would have greatly appreciated being alerted to the potential danger so we could have taken extra precautions. I hope this review serves as a warning for others—not to discourage you from staying here, but to ensure that you’re mindful not to walk in that area at night. With this awareness, you can enjoy the hotel and its amenities while staying safe.

10/10 Excellent

Ashenafi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a perfect location. The surroundings is so beautiful. Very walkable and there are plenty of shops, restaurants and bars. The room is clean and looks brand new. AC is available and can be controlled by a remote. 2 miles from Prevonza
Stayed 4 nights in Nov 2024

10/10 Excellent

Henri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and the staff was very friendly and professional
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony, Noord

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, ill stay again , i wish we had the upgrade room
Stayed 4 nights in Nov 2024

10/10 Excellent

Timothy, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Nov 2024