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Best Western Crater Lake Highway White City/Medford

2.5 star property

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Photo gallery for Best Western Crater Lake Highway White City/Medford

Cozy living space with a fireplace, flat-screen TV, and comfortable seating area.
Relax in our spacious lobby with a reception desk, seating area, and large window offering a view of the outside.
Best Western hotel features a modern architectural design with a combination of white and red exterior walls.
Welcome to our hotel, where a long reception counter and pendant lights create a warm atmosphere.
Relax by the pool surrounded by lush greenery and comfortable lounge chairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
2020 Leigh Way, White City, OR, 97503
  • The Expo
    ‪9 min drive‬
  • Medford Railroad Park
    ‪9 min drive‬
  • Providence Medford Medical Center
    ‪11 min drive‬
  • Medford, OR (MFR-Rogue Valley Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Crater Lake Highway White City/Medford

White City hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Crater Lake Highway White City/Medford offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Crater Lake Highway White City/Medford provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Best Western Crater Lake Highway White City/Medford has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 5:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookside Inn White City
Brookside White City
Brookside Inn & Suites White City Oregon
La Quinta Inn & Suites White City Hotel White City
La Quinta Inn And Suites White City
Brookside Inn
Brookside Inn & Suites White City Oregon
La Quinta Inn & Suites White City Hotel White City
Brookside Inn Suites
Best Western Crater Lake Highway White City/Medford Hotel
Best Western Crater Lake Highway White City/Medford White City

Best Western Crater Lake Highway White City/Medford Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 485 out of 1009 reviews
Rating 8 - Good. 264 out of 1009 reviews
Rating 6 - Okay. 108 out of 1009 reviews
Rating 4 - Poor. 72 out of 1009 reviews
Rating 2 - Terrible. 80 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dan

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tammy Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was industrial, not close to airport but it was clean and the staff was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Michele

Stayed 1 night in Apr 2025

8/10 Good

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Evon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always nice and helpful. The only thing is the bathroom is a little tired looking and the sink drain was really slow. Otherwise, everything was great despite lobby construction.
Stayed 1 night in Apr 2025

2/10 Terrible

Sarah Katherine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is under construction and the despite what I was told originally it’s not just a different insurance to get into the check-in place. The elevator was not working. There was construction debris everywhere to get to the pool. You have to go outside and go all the way around to where the pool and spa. The hot tub smelt strongly of urine dog urine. If you know the scent, the pool area needed serious improvements. It looked absolutely filthy. The room itself appeared to be pretty clean, but when I pulled back the sheets, they were black spots all over them. This is a great opportunity on this road trip for me to use my sleep sack, which I’ve never felt compelled to use before, but still drag around everywhere. Otherwise I would not have felt comfortable being near that bed. I’ve took plenty of pictures. I paid early for an early check-in because I was desperate to shower and change and it was noon. Three hours before the check in time after I pay this fee I was informed about the limited continental breakfast now and they see limited they actually really mean limited not just no waffles, but there was nowhere to sit down because all the construction crew used it to sit down as well so there was absolutely nowhere to sit. So after dragging suitcase up and down three floors because the elevator was not working. And I was not told this until after check-in and no free coffee either because of all the construction again I kept being formed how beautiful it would be after.
Stayed 1 night in Apr 2025

8/10 Good

Mike

Stayed 3 nights in Apr 2025

4/10 Poor

Stephanie

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Daniel

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Seemed good until

The location is fine, and the hotel seemed in great shape. Room was comfy, but woke up with bites all over my ankles. This was on night two. Night one, I jsut slept under the comforter, and night two, I was under the sheet. this is where the issue seemed to come from. Cant say for sure, but sure seemed like bugs of some kind. When I went to check out, another customer and I waited for about 6-8 mins for someone to come to the front desk, and never say anyone. Breakfast was decent, not the best, and not the worst.
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Vito

Liked: Cleanliness, staff & service, amenities
The Staff is friendly and accomodating. I found the facility very clean and well cared for. I, unfortunately, had an unpleasant experience with the bathroom sink and shower. Easily remedied, but I was only there for the night, But otherwise a 5 star experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Stayed 2 nights in Apr 2025

10/10 Excellent

megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues with this place at all—it was such a nice hotel. The room was very clean and comfortable, and the bed was great. There’s a nice pool and hot tub, and the TV was excellent. Overall, I had a great stay. I stayed for one night, and the breakfast in the morning was good. I would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Cheerful staff.
Stayed 1 night in Apr 2025

8/10 Good

Chris

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness wasnt quite up to par from previous visits. But I'll keep going.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When speaking with staff at check in I expressed we had been on the road and very tired. Please do not give us a room near children. With in 45 minutes of being in the room a family of four were roomed next to us. Two small boys. Screaming and running. Instead of the staff telling them to be quiet. We had/ luckily were able to move to new room. Slept fine after that.
Stayed 1 night in Mar 2025

10/10 Excellent

Ann-Marie

Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Stayed 1 night in Mar 2025

4/10 Poor

Lisa, New Plymouth

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
A used condom was found in our room upon arrival. It was reported and a room clean was requested. They did not pick up the condom after requesting it be taken care of. We had 2 rooms and in the second room a clean was requested after 2 nights of stay. A note was left on the bed saying they couldn't clean because there were personal items left on the bed. There was a folded blanket and a bag of dried bannanas. TERRIBLE!
Stayed 3 nights in Mar 2025

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some fresh fruit options at breakfast.
Stayed 1 night in Mar 2025