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Best Western Crater Lake Highway White City/Medford

2.5 star property

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Photo gallery for Best Western Crater Lake Highway White City/Medford

Lobby
Free daily buffet breakfast
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
$98
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
2020 Leigh Way, White City, OR, 97503
  • The Expo
    ‪9 min drive‬
  • Medford Railroad Park
    ‪9 min drive‬
  • Providence Medford Medical Center
    ‪11 min drive‬
  • Medford, OR (MFR-Rogue Valley Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Central Point - Medford

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.7 out of 5, Good, 1,022 reviews
La Quinta Inn & Suites by Wyndham Central Point - Medford

About this property

Best Western Crater Lake Highway White City/Medford

White City hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Crater Lake Highway White City/Medford offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Crater Lake Highway White City/Medford provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Best Western Crater Lake Highway White City/Medford has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 5:30 AM and 9:00 AM and on weekends between 5:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:00 AM on weekdays and 5:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookside Inn White City
Brookside White City
Brookside Inn & Suites White City Oregon
La Quinta Inn & Suites White City Hotel White City
La Quinta Inn And Suites White City
Brookside Inn
Brookside Inn & Suites White City Oregon
La Quinta Inn & Suites White City Hotel White City
Brookside Inn Suites
Best Western Crater Lake Highway White City/Medford Hotel
Best Western Crater Lake Highway White City/Medford White City

Best Western Crater Lake Highway White City/Medford Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Longmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Adam was super friendly. The room was clean and quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
This white city best western is a hidden gym. We found a great value compared to other hotels in the area, but also provided a great breakfast! We will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Sapana

Stayed 1 night in Jun 2025

6/10 Okay

Matty

Stayed 2 nights in May 2025

8/10 Good

Ismael

Stayed 1 night in May 2025

6/10 Okay

Brian

Business traveler
Disliked: Staff & service
Well, check-in was quite the experience to say the least was not greeted like a normal best western employee greets somebody at check-in, check-in was at three. I checked in at 3:15 and it was an attitude from the front desk personnel that I was burdening her that she had to stop what she was doing to check me in Extremely rude no customer service and will advise not to use the hot tub smell like sweat and campfire smoke not very clean jets did not work
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great and relaxing
Stayed 1 night in May 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town and my husband’s accounts. Great pool. Clean and updated.
Stayed 1 night in May 2025

10/10 Excellent

Dante

Stayed 1 night in May 2025

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

Fabiola

Stayed 1 night in May 2025

8/10 Good

Stacy

Stayed 1 night in May 2025

10/10 Excellent

Esperanza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms has a good size, plus sofa/bed is amazing to have a extra bed, I love it !
Stayed 1 night in May 2025

2/10 Terrible

Morning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Sara

Business traveler
Liked: Property conditions & facilities
Check in took way, WAY too long. I’m thinking 20 minutes! I had to go to the bathroom really bad but the check in guy just kept talking and talking and I almost peed in my pants because he kept talking instead of giving me my key. I had already chosen my room on Expedia but he wanted to walk me through every room type for no reason and tell me all the amenities of the hotel for no reason. I travel constantly, like 30 trips per year on business and I’ve never experienced this before anywhere.
Stayed 1 night in May 2025

2/10 Terrible

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was a tremendous amount of noise in the rooms above us. Two times we had to call the front desk and make them aware, once at 10pm then it went away for awhile , and then again at 3:30am which woke both of up and continued for a couple of hours making it impossible to go back to sleep. When i discussed it with the clerk when i was checking out, she said "Oh yeah, we've had complaints like that before" and did not seem to care as well as making zero effort of reconciliation. It's too bad because other than the staff's lack of empathy or action, it could have been a nice stay.
Stayed 1 night in May 2025

10/10 Excellent

Rodrigo Duarte

Stayed 1 night in May 2025

10/10 Excellent

Evon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfortable. Staff is friendly. Breakfast amenities are excellent. Just wish daily housekeeping was back in fashion.
Stayed 2 nights in May 2025

10/10 Excellent

Stacey

Liked: Amenities
Clean room and good breakfast
Stayed 3 nights in May 2025

4/10 Poor

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Stayed 2 too many times

This was our second, and last, stay here. We thought the stomping from the fooor above us the first time three weeks ago was a one-off thing, but it happened again. The beds & pillow are also uncomfortable. There have to be better places to stay. Absolutely do not recommend, unless maybe you're lucky enough to stay on the top floor (not a pet friendly floor). The only positives are that it is dog friendly, the staff were nice and it's convenient.
Stayed 1 night in May 2025

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025