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Heritage Inn & Suites

3.0 star property

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Photo gallery for Heritage Inn & Suites

Lobby
Junior Room, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Lobby sitting area
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$119
includes taxes & fees
Jan 6 - Jan 7

Explore the area

View in a map
1239 2nd St W, Brooks, AB, T1R1P7
  • Place, JBS Canada Centre
    ‪4 min drive‬
  • Place, Brooks Aqueduct
    ‪11 min drive‬
  • Place, Dinosaur Provincial Park
    ‪42 min drive‬

Room options

View all photos for Elite Room, 1 Queen Bed with Sofa bed

Elite Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, 1 Queen Bed with Sofa bed

  • 364 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Elite Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, 2 Queen Beds

9.2 out of 10
Wonderful
(56 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Pets Allowed (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, 2 Queen Beds, Pets Allowed (Pet Friendly)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, Jetted Tub

Junior Room, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Junior Room, Jetted Tub

  • 480 sq ft
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for Elite Studio Suite, Kitchenette

Elite Studio Suite, Kitchenette | Living room | TV

Elite Studio Suite, Kitchenette

  • 812 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Kitchenette

Family Room, Kitchenette | Private kitchen | Fridge, microwave, coffee/tea maker

Family Room, Kitchenette

  • 812 sq ft
  • Sleeps 8
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Elite Room, Mobility Accessible

Elite Room, Mobility Accessible | Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, Mobility Accessible

  • 364 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Heritage Inn & Suites

3-star Brooks hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Heritage Inn & Suites provides a hot tub and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered. This business-friendly hotel also offers a library, a vending machine, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Heritage Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 28 2025 to January 2 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Heritage Inn Brooks
Heritage Inn & Suites Hotel
Heritage Inn & Suites Brooks
Heritage Inn & Suites Hotel Brooks

Heritage Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 612 reviews
Rating 8 - Good. 203 out of 612 reviews
Rating 6 - Okay. 51 out of 612 reviews
Rating 4 - Poor. 24 out of 612 reviews
Rating 2 - Terrible. 7 out of 612 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivier

Stayed 7 nights in Sep 2025

6/10 Okay

Lance

Stayed 4 nights in Sep 2025

8/10 Good

Rory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Matthew

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property was dated and had a lingering smell of mildew in the room(s).
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented a room from this hotel as it was a reasonable price but we were more than pleased. The hotel was very clean, we were greeted with a smile. It was a great stay.
Stayed 1 night in Oct 2025

8/10 Good

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was indifferent
Stayed 1 night in Sep 2025

8/10 Good

Brad

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling across the country staying in moderate motel accommodations to economize. This was the nicest place we stayed in for one of the lowest price points. Had everything we needed, a spacious room, with tiny kitchenette, included breakfast and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter de

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel this is our second stay we will book again in the future
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Amenities
Great place to stay the staff is very nice and friendly. Pool is always clean and the breakfast is great and the rooms are very clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant hotel
Stayed 1 night in Sep 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Franco

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Kofi

Stayed 1 night in Sep 2025

8/10 Good

Dale

Traveled with family
Liked: Amenities
A pass key like the rooms for pool would be better as the key is difficult at times to get it to unlock door. A great place to stay with food options close by
Stayed 2 nights in Sep 2025

4/10 Poor

Patricia

Traveled with family
The beds are starting to sag. Bad for your back. The exercise bike electrical readout was dead. Bad breakfast
Stayed 2 nights in Sep 2025

8/10 Good

Audrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is really nice and the breakfast was good even though there were no hot items offered. A nice touch was fresh fruit cups. There was a restaurant next door but not open for supper.
Stayed 1 night in Sep 2025

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Sep 2025

8/10 Good

Emil

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Water in the hot tub was too hot. Otherwise svery
Stayed 1 night in Sep 2025

4/10 Poor

Julie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

BuffGymGuy

Stayed 1 night in Sep 2025