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Heritage Inn & Suites

3.0 star property

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Photo gallery for Heritage Inn & Suites

Lobby
Junior Room, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Property entrance
Lobby sitting area
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
$112
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
1239 2nd St W, Brooks, AB, T1R1P7
  • Place, JBS Canada Centre
    ‪4 min drive‬
  • Place, Brooks Aqueduct
    ‪11 min drive‬
  • Place, Dinosaur Provincial Park
    ‪42 min drive‬

Room options

View all photos for Elite Room, 1 Queen Bed with Sofa bed

Elite Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, 1 Queen Bed with Sofa bed

  • 364 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Elite Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, 2 Queen Beds

9.2 out of 10
Wonderful
(56 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Pets Allowed (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, 2 Queen Beds, Pets Allowed (Pet Friendly)

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, Jetted Tub

Junior Room, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Junior Room, Jetted Tub

  • 480 sq ft
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for Elite Studio Suite, Kitchenette

Elite Studio Suite, Kitchenette | Living room | TV

Elite Studio Suite, Kitchenette

  • 812 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Kitchenette

Family Room, Kitchenette | Private kitchen | Fridge, microwave, coffee/tea maker

Family Room, Kitchenette

  • 812 sq ft
  • Sleeps 8
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed

View all photos for Elite Room, Mobility Accessible

Elite Room, Mobility Accessible | Desk, blackout drapes, iron/ironing board, free WiFi

Elite Room, Mobility Accessible

  • 364 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Days Inn & Suites by Wyndham Brooks
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 1,003 reviews
Days Inn & Suites by Wyndham Brooks

About this property

Heritage Inn & Suites

3-star Brooks hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Heritage Inn & Suites provides a hot tub and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered. This business-friendly hotel also offers a library, a vending machine, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Heritage Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 28 2025 to January 2 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Heritage Inn Brooks
Heritage Inn & Suites Hotel
Heritage Inn & Suites Brooks
Heritage Inn & Suites Hotel Brooks

Heritage Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 325 out of 609 reviews
Rating 8 - Good. 202 out of 609 reviews
Rating 6 - Okay. 51 out of 609 reviews
Rating 4 - Poor. 24 out of 609 reviews
Rating 2 - Terrible. 7 out of 609 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run with the friendliest staff. Always willing to help. Rooms are very clean and well maintained. Our two day stay was really pleasant. Every kind of restaurant fast food to great steak was within a few miles .
Stayed 2 nights in Sep 2025

6/10 Okay

Steven

Disliked: Staff & service, property conditions & facilities
Front desk was unattended at times making you have to wait for check in and check out. Also, you can to go to the front desk for a physical key to the pool which was inconvenient especially when you are in a swim suit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Duncan

Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Jersey at the front desk was absolutely wonderful to work with. Everything was great.
Stayed 2 nights in Aug 2025

6/10 Okay

AA

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
I did not receive the room I booked. They eventually put me into the room that I booked but told me that there was an up charge on it. Not happy.
Stayed 1 night in Sep 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Isaac

Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean, pool and hot tub are small and we could hear people in the room above is at 2am stomping around. Other than that for the price it's a decent place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela A

Stayed 1 night in Sep 2025

8/10 Good

Laura

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms. Dealt with two people at the front desk. They were fine but not overly friendly. They were helpful with a couple of questions.
Stayed 1 night in Sep 2025

8/10 Good

yassamine

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool and hot tub
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and spacious rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Paolo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were large, it was nice to have housekeeping, travel a lot and usually need to stay 2days before the room is cleaned but here they cleaned the first night. Staff helpful and welcoming
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

8/10 Good

Aisha

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness
Hotel was fine
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the pool was a bit harder to enjoy due to the recklessness of other patrons. The placr was well kept and the breakfast was good.
Stayed 2 nights in Aug 2025

8/10 Good

Yassamine

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool/hottub area was immaculate. Inconvenient to ask for a key everytime and no towels in the pool area. Breakfast was ok, nothing hot offered, had to be heated up. Staff was not overly friendly. One was borderline rude about pool use
Stayed 1 night in Aug 2025

8/10 Good

Guenevere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Rick

Disliked: Property conditions & facilities
Showing its age.
Stayed 1 night in Aug 2025

10/10 Excellent

Trudy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast had a fair amount of variety. They had like breakfast wraps you can microwave but no hot & ready food. Real dishes & cutlery. Comfortable chairs & tables to eat at. The beds were very comfortable and rooms were clean & quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay and great value. Friendly staff and restaurant options nearby.
Stayed 1 night in Aug 2025