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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Dinner and brunch served
View from room
Lobby
Lobby
Dinner and brunch served

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool
  • Breakfast included
  • Gym

Explore the area

Map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Medicine Hat Mall
    4 min walk
  • Medicine Hat Exhibition & Stampede
    4 min drive
  • McDonald's
    2 min walk
  • Medicine Hat, AB (YXH)
    8 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Pool View, Balcony, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, Pool View, Balcony, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Direct Pool Access Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Direct Pool Access Room, 1 King Bed

  • 322 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Direct Pool Access Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Direct Pool Access Room, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Accessible, 1 King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Accessible, 1 King

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • 327 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Steam Sauna, 1 King Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Steam Sauna, 1 King Bedroom

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Kitchenette, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, Kitchenette, 1 King Bed

  • 322 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Kitchenette, 1 King Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Kitchenette, 1 King Bedroom

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Jetted Tub, 1 King Bed

  • 478 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bedroom

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

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Exterior

Days Inn by Wyndham Medicine Hat

Pool
Hot Tub
Breakfast included
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4.5 out of 5, Wonderful, (1003)
The price is $86
per night
$96 total
includes taxes & fees
Jan 7 - Jan 8
Days Inn by Wyndham Medicine Hat

About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Medicine Hat hotel with casino, connected to the convention center
Skiing and snowboarding are not the only attractions at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham., where you can enjoy a meal at the restaurant, take a dip in an indoor pool, and relax in a full-service spa.
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alberta Massage and Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. helps provide the perfect winter holiday with ski passes and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino.

The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This eco-certified hotel also offers a children's pool and a 24-hour fitness center. Complimentary self parking is available on site, along with a car charging station.

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
R Kitchen - This restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Teakwood FamilyRestaurant - Onsite restaurant. Open daily.
Elements Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square feet of space)
  • Children's pool
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Indoor pool
  • Piano
  • Pro golf shop
  • Shopping
  • Ski passes
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Free water park access
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (8,000 square feet of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 321 out of 1090 reviews" "
Rating 8 - Good. 284 out of 1090 reviews" "
Rating 6 - Okay. 245 out of 1090 reviews" "
Rating 4 - Poor. 153 out of 1090 reviews" "
Rating 2 - Terrible. 87 out of 1090 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Stayed 1 night in Aug 2024

2/10 Terrible

Colton

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No notice the pool was closed until after check in, then refused to refund because we didn’t cancel 48hours before check in
Stayed 1 night in Sep 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Vanessa, Spring Coulee

Hotel is aged, bathroom was a bit smelly otherwise it was ok
Stayed 1 night in Sep 2024

4/10 Poor

Lindsey

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property itself was decent, friendly staff. The rooms are extremely dated, I had rust in my water the first night and ants all over the second! The hotel was full so I couldn't move rooms and I don't think a new room would be any different, I actually would like a refund or discount
Stayed 2 nights in Sep 2024

6/10 Okay

Jacqueline

Business traveler, Traveled with family
Liked: Staff & service, amenities
Great location and staff! However, building is showing its age… it would be nice to see some renovations done.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ken

Nice place. Little dated
Stayed 1 night in Sep 2024

6/10 Okay

Nicole

Stayed 1 night in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Olive

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Friendly helpful staff, good service, and nice to have dining options spaces available. Pool noice was quite noticable, in lobby area and from our room. Next time, would book a room away from pool.
Stayed 2 nights in Sep 2024

6/10 Okay

Jeffrey

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We come for the waterslide. I think the owners know that's the reason we're all there (at least if you have a family). They took away the hot tub, which is too bad. The waterslide is in good condition and we had a lot of fun. Rooms could use some updates and silly things like not enough bedding is an easy fix. All that said my kids really enjoy this hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Darren, Sooke

Stayed 2 nights in Aug 2024

10/10 Excellent

Rowena

Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024

8/10 Good

Serdna

Stayed 1 night in Aug 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked that my request to be away from the pool area was honoured.
Stayed 1 night in Sep 2024

8/10 Good

Bernice

Good price, nice rooms and good breakfast
Stayed 1 night in Sep 2024

4/10 Poor

jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was not a good experience. The food was terrible starting with the microscopic appetizers that came in dixie cups and had a strange taste. The caesar salad was appalling and our lobster was over cooked. The breakfast again was very poor with dried pancakes, watery coffee and under cooked eggs. The hotel itself was outdated and needed much overdue maintenance but was acceptable. Our main concern was that the pool area was open to the rest of the main areas so there was ALOT of chlorine in the air which really irritated our sinuses and allergies. This design also allowed for constant waterpark noice all the time. The rooms were ok but the tv channels had significant distortion on and off. There was no hooks to hang up bathing suits, and the very small amounts of body wash and shampoo were very inadequate for all of us. Had we have known we would have bought our own. The final disappointment was the lack of hot tub which were clearly visible in the pictures even though it was not stated in the description. Overall a very strange experience.
Stayed 2 nights in Sep 2024

8/10 Good

DAVE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good , right across the street from the mall
Stayed 1 night in Sep 2024

4/10 Poor

Shawna

Traveled with group
Disliked: Property conditions & facilities
Update needed
Hotel needs an update. Did not have room service, such as cleaning, while we were there and were not advised that there would not be a room cleaning. Balcony had no seating. The special offers were not available. This hotel needs some investment
Stayed 2 nights in Sep 2024

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since a year ago when we last stayed at Medicine Hat lodge the condition of the hotel has gone down hill will not be back unless upgrades are made
Stayed 1 night in Sep 2024

8/10 Good

Dustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the water slides!!!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This Hotel needs a major renovation. Everywhere you look is rundown, old decrepit furniture, walls crumbling, ripped carpet, torn blinds & windows so dirty you can barely see out of them. The pool area is beyond disgusting, I wouldn’t put my dogs there let alone children. The text you get welcoming you to the hotel saying you can text back for any needs, was not responded to when I asked if they had an iron & ironing board. Speaking of… there was no closet in my room to hang any dress clothes I arrived with for a work conference. Despite having to attend a yearly conference here, I will no longer stay the night.
Stayed 2 nights in Sep 2024

2/10 Terrible

Harriet

Traveled with partner
Disliked: Staff & service, property conditions & facilities
My husband and I had visited the restaurant when dating and it was a great meal and time, now holds fond memories. When planning our first anniversary we decided to make the 4hour trip to the restaurant and stay at the adjoining hotel. After booking we were contacted to upgrade our stay to a romantic getaway package. As it only cost $75 and included a $75 gift card to the restaurant, a bottle of champagne and some romantic decorations in a jacuzzi suite, we jumped on it. When we arrived we were given keys to a regular suite and told that they’d give us a complimentary upgrade to a jacuzzi suite but would have to move the decorations and champagne etc. to the new suite ourselves. We’d paid for the upgrade so not sure why they said they’d do us the favour of giving us the suite we’d booked as long as we did the decorating and moving of additional things included in the package. Once settled into our room we took the gift certificate to the restaurant which was closed. We were told we could use the certificate at one of the two other restaurants on site. Family diner or bar. We ended up having bar food. The next morning we woke up in time to enjoy the “water park” which is definitely past it’s prime with numerous pools already boarded over and another soon to be. I provided this review to the hotel in hopes they’d attempt to make it right however no response was given.
Stayed 1 night in Sep 2024