Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property

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Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Dinner and brunch served
View from room
Lobby
Dinner and brunch served
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Medicine Hat Mall
    ‪4 min walk‬
  • Medicine Hat Exhibition & Stampede
    ‪4 min drive‬
  • Medicine Hat College
    ‪4 min drive‬
  • Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, Pool View, Balcony, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Direct Pool Access Room, 1 King Bed

  • 322 sq ft
  • Sleeps 5
  • 1 King Bed

Deluxe Direct Pool Access Room, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, Accessible, 1 King

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

  • 327 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds

  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, Steam Sauna, 1 King Bedroom

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, Kitchenette, 1 King Bed

  • 322 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Deluxe Kitchenette, 1 King Bedroom

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, 1 King Bed

  • 478 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bedroom

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

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About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Medicine Hat hotel with casino, connected to the convention center
After a day on the slopes, return to Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. to dine at the restaurant and relax in a full-service spa.
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alberta Massage and Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a 24-hour fitness center. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. helps provide the perfect winter holiday with ski passes and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino.

The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. Complimentary self parking is available on site, along with a car charging station.

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
R Kitchen - This restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Teakwood FamilyRestaurant - Onsite restaurant. Open daily.
Elements Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square feet of space)
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Piano
  • Pro golf shop
  • Shopping
  • Ski passes

Family friendly

  • Arcade/game room
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (8,000 square feet of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 326 out of 1126 reviews
Rating 8 - Good. 296 out of 1126 reviews
Rating 6 - Okay. 259 out of 1126 reviews
Rating 4 - Poor. 158 out of 1126 reviews
Rating 2 - Terrible. 87 out of 1126 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old and so out to date. Breakfast was horrible no restaurant open for families. the hot tub was broken rooms couldn’t control the temp at all
Stayed 2 nights in Nov 2024

6/10 Okay

Daniel

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Very beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Tara

Stayed 1 night in Nov 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a very poor experience with the hotel room. The heater did not work. There was a piece of paper with instructions on it as to how to get it going. We tried most of the night to get it working properly and it wasn't to be. The bathtub also did not drain well. In all the condition of this room was unacceptable not because of staff cleaning work but because of normal maintenance standards of a good hotel. Probably would not return!
Stayed 2 nights in Nov 2024

2/10 Terrible

Marlene

Stayed 1 night in Aug 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jared

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is definitely dated, but overall clean and beds were comfy enough. It was nice having the casino and restaurants in the hotel. Waterslides would be more enjoyable if there was a hot tub.
Stayed 1 night in Oct 2024

6/10 Okay

Melisa

Liked: Staff & service
Kids loved the waterslide
Stayed 1 night in Nov 2024

4/10 Poor

Chantalle

Disliked: Cleanliness, staff & service, property conditions & facilities
I am not overly happy how this place has turned out. I have stayed her multiple times but only gets worse. Investing money in all the wrong places. No hot tub should be advertised, the water is way to cold. We had to go and ask for towels as they were empty and it wasnt even busy. The breakfast was horrible. Bland, basic and not overly child friendly. Chairs are dirty, hair in food... we booked a suite that stated 2 kids 2 adults and still needed to call for blankets and pillows. When we called it took a while for then to answer and again it wasnt even busy, and to top it all off there was mold all over our shower. With all the newer hotels around, i would highly recommend going there instead.
Stayed 2 nights in Nov 2024

6/10 Okay

Kaleen

Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Jason

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no hot tub, the pool was freezing and the breakfast was horrible
Stayed 3 nights in Nov 2024

8/10 Good

Candace

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Run down and very dirty in water park
Stayed 1 night in Nov 2024

10/10 Excellent

Jaryd, Canmore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and we were able to take advantage of an early check in as well as a late check out.
Stayed 2 nights in Nov 2024

6/10 Okay

Shayla

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities
The pool was cold, including the kiddy pool.
Stayed 2 nights in Nov 2024

8/10 Good

Tyler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean room, comfortable bed
Lots of dining options, and entertainment for the whole family. The rooms are dated and could use a renovation but it’s clean, and the beds are comfortable.
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Checked into my room; stains on bed; huge mess of something sprayed above the main window. I advised the front desk; he was great and moved me to a new room which is in better condition. Apologized and took a copy of my room pics.
Stayed 1 night in Nov 2024

10/10 Excellent

Blaine

Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite place to stay in Medicine Hat
My favourite place to stay when I’m in Medicine Hat!!
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino
Stayed 1 night in Nov 2024

6/10 Okay

Diosa

Liked: Staff & service
I stay good
Stayed 1 night in Nov 2024

6/10 Okay

Jordan

Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine, High River

Stayed 1 night in Oct 2024

8/10 Good

Lorelee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Oct 2024