Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

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Dates

July 2025

August 2025

Premium bedding, pillowtop beds, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Room service
Pool

Explore the area

1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8

Medicine Hat Mall
‪3 min walk‬
Medicine Hat Exhibition & Stampede
‪4 min drive‬
Medicine Hat College
‪5 min drive‬
Medicine Hat, AB (YXH)
‪8 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking (Efficiency)

Good

322 sq ft
City view
Sleeps 5
2 Queen Beds

Room, Pool View, Balcony, 2 Queen Beds

Good

322 sq ft
Sleeps 5
2 Queen Beds

Deluxe Direct Pool Access Room, 1 King Bed

322 sq ft
Sleeps 5
1 King Bed

Deluxe Direct Pool Access Room, 2 Queen Beds

Good

323 sq ft
Sleeps 5
2 Queen Beds

Suite, Accessible, 1 King

480 sq ft
City view
Sleeps 5
1 King Bed

Room, 1 King Bed

Very good

327 sq ft
City view
Sleeps 5
1 King Bed

Room, 2 Queen Beds

Good

322 sq ft
City view
Sleeps 5
2 Queen Beds

Suite, Steam Sauna, 1 King Bedroom

480 sq ft
City view
Sleeps 5
1 King Bed

Room, Kitchenette, 1 King Bed

323 sq ft
City view
Sleeps 5
1 King Bed

Deluxe Kitchenette, 1 King Bedroom

323 sq ft
City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

Excellent

322 sq ft
City view
Sleeps 3
1 King Bed

Suite, Jetted Tub, 1 King Bed

Good

478 sq ft
City view
Sleeps 3
1 King Bed

Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

322 sq ft
Sleeps 5
2 Queen Beds

Suite, 1 King Bedroom

Good

480 sq ft
City view
Sleeps 5
1 King Bed

Similar properties

Pool
Hot Tub
Breakfast included
Pet friendly

$111 nightly

includes taxes & fees

About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Medicine Hat hotel with casino, connected to the convention center

Along with a full-service spa, this smoke-free hotel has a casino and free water park access. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an indoor pool, a restaurant, and 2 bars/lounges are onsite.

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a complimentary water park, an indoor pool, and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alberta Massage and Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

In addition to a full-service spa, Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. features a complimentary water park and a waterslide. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 8000 square feet (743 square meters) include a conference center. This family-friendly hotel also offers a casino, an indoor pool, and a 24-hour fitness center. Complimentary self parking is available on site, along with a car charging station.

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

R Kitchen - This restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Teakwood FamilyRestaurant - Onsite restaurant. Open select days.

Elements Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Free extended parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:30 AM to 10:00 AM
2 bars/lounges
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Elements Lounge
R Kitchen
Teakwood FamilyRestaurant

Things to do

10 gaming tables
18-hole adjacent golf course
24-hour gym
337 slot machines
Arcade/game room
Billiards/pool table
Casino (30,000 square feet of space)
Free water park
Full-service spa
Indoor pool
Piano
Shopping
Ski passes
Waterslide

Family friendly

Arcade/game room
Free water park access
In-room crib
In-room refrigerator
Indoor pool
Laundry facilities
Microwave on request
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

8 meeting rooms
Conference center (8,000 square feet of space)

Outdoors

Barbecue grill

Full-service spa

4 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
15 accessible parking spaces
Elevator
Front entrance ramp
Handrails in stairways
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

1 building
4 floors
Banquet hall
Built in 1986
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch HDTV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Limited room service
Microwave on request
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Thursday, Friday, and Saturday:

Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night

Service animals are welcome, and are exempt from fees

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CAD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Pet deposit: CAD 10.00 per night
Pet fee: CAD 10 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Lodge Medicine Hat

Medicine Hat Lodge

Medicine Hat Lodge Hotel Medicine Hat

Medicine Hat Lodge Resort, Casino & Spa Alberta

Medicine Hat Lodge Resort, Casino And Spa

Medicine Hat Resort

Medicine Hat Lodge

Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Okay

Cory

Apr 16, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Loni

Apr 16, 2025

Liked: Cleanliness

Friendly staff, very clean!!

Stayed 1 night in Apr 2025

6/10 Okay

Norma

Traveled with partner

Apr 15, 2025

This hotel is in need of some major updating, especially in the bathrooms. It has nice waterslides that attract a lot of families but if you are not into waterslides or casinos, I would recommend that you stay elsewhere. The restaurant is just ok - the room service menu is more appealing.

Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Apr 15, 2025

Stayed 2 nights in Apr 2025

8/10 Good

Dianne

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

4/10 Poor

Randy

Traveled with partner

Apr 14, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The people cleaning the room does a very poor job. Bed was left unmade,was towels left laying on floor in bathroom. No coffee cups left or drinking cups. Lots of dust in room. Needs alot of paint

Stayed 2 nights in Apr 2025

4/10 Poor

Denis

Apr 13, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Entrance very appealing,once you get to the rooms down hill. Both of our sinks were plugged. Two attempts to fix the problem then one guy ended up taking the plug out completely and throwing up behind the taps. Never did get room cleaning or supplies restocked. Very poor service. The big chair in the corner was filthy with stains. Could not use it for that reason. Curtains were hanging off the hooks and could not open them. We rehooked them and finally got them working. Will definitely not return and will discourage people from staying at the lodge.

Stayed 3 nights in Apr 2025

2/10 Terrible

Cheryl

Apr 12, 2025

Stayed 1 night in Apr 2025

4/10 Poor

TAMARA, Smiley

Traveled with partner

Apr 11, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Our bed had a huge clump of hair in it. Changed rooms. Tv didn’t work in the 2nd room. Pool is old and falling apart. Hot tub permanently closed.

Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Well managed accommodation. We will be back.

Stayed 1 night in Apr 2025

4/10 Poor

David

Traveled with partner

Apr 11, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The property is getting morw and more run down. The only reason why we stay there is the Casino.

Stayed 1 night in Apr 2025

10/10 Excellent

Leticia

Traveled with family

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

2/10 Terrible

Dane

Apr 10, 2025

Disliked: Cleanliness

Stayed 1 night in Apr 2025

2/10 Terrible

allan

Apr 8, 2025

Disliked: Cleanliness

Breakfast was terrible the sausages where sour pancakes where hard and basically everything was cold not even hot . Had to change rooms 3 times in the first night because of the issues. The hallways had bad smells not to mention the cleanliness wasn't the best. Probably won't be going back anytime soon. Will go elsewhere.

Stayed 3 nights in Apr 2025

6/10 Okay

Jeff

Apr 7, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Facility is very dated and access to rooms limited. Anyone with limited mobilty would be unable to stay here. Rooms are very small, and descriptions do not match what actually is there. We booked a king with kitchenette that they claim could sleep 5. 4 people couldnt even fit in the room nevermind stay there. Upgraded to a suite, lost the "kitchenette" but at least could get into the room. Not comfortable or enjoyable. Staff at check in were great, everyone else needs to take some lessons. With the exception of checkin crew had to wait 15 minutes to even be acknowledged by front desk staff at 2pm with 4 people standing there chatting about personal topics. Called for 2 extra piĺows first night, took 15 minutes to get an answer and then waited 45 minutes for the pillows. We had a cot so they should have known we would need them to start with. Breakfast and restaurant staff were hard to find, didnt understand basic questions like "can i have a glass of water" or "the crab cake is ice cold, please have it warmed up". The restaurant Redwoods just as bad as the rooms, dated, not good and not as described. Of the multiple items ordered only 2 were good. In a pinch it would work, but my advice stay somewhere newer. The one good crew at front desk for check in unfortunately doesnt make up for everything else.

Stayed 2 nights in Apr 2025

4/10 Poor

Leanne

Traveled with family

Apr 7, 2025

Overall the pictures look better than reality. We booked a suite and the pictures showed a king and two queens, the room ended up with a king and a pull out. The hotel brought us a cot so it worked out. Pictures also showed a hot tub which ended up being permanently closed. The water slide was fantastic though. The breakfast was good but the coffee was so weak it tasted like hot water.

Stayed 1 night in Mar 2025

6/10 Okay

robert

Apr 6, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Hot tub not in service and rooms need renovation

Stayed 1 night in Apr 2025

10/10 Excellent

Giuseppina

Traveled with family

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really close to the mall

Stayed 1 night in Mar 2025

4/10 Poor

NORMAN

Traveled with family and small children

Apr 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Staff did not enforoe the quiet policy after 10pm and there were children and youth playing in the hallways keeping people awake. I called 2x to the front desk for them to send someone and they didnt. Finally at 1040PM i went down to the front desk upset and told them they needed to do something as kids were now pushing each other around on a baggage cart in the hall and then later in the lobby area making noise. Only then did someone finally take action but by then the damage had been done. If you have a quiet policy then enforce it. Guests who are checking in children to their rooms or in additional rooms should be told that the kids are not to be roaming the halls after 10PM. Also the tv was Rogers Business which had no movies and mainly news and regualr programing. Ive come to this hotel for 8 years to go on the water slides with my family while visiting and never had a problem prior. However, this time this was not acceptable and the staff should have done something immediately as requested rather then at my 3rd complaint.

Stayed 3 nights in Mar 2025

8/10 Good

John

Business traveler

Apr 2, 2025

Liked: Amenities

Good check-in

Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Apr 1, 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

6/10 Okay

Larry

Apr 1, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

An impressive lobby; but the room we had was very outdated. Any minor repairs made(i.e.-caulking), was done sloppy. The curtains are very very old, and struggled both to open and close them. Rippled rug in the entrance, with several stains noticeable. If there is such a thing as 1/2 ply toilet paper, they have it.

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Mar 31, 2025

Stayed 1 night in Dec 2024

8/10 Good

Jinny

Traveled with family and small children, Traveled with family

Mar 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are helpful and friendly, they did their best to enforce safety at the water park. Unfortunately a large group from a sports team, were rowdy and unsupervised by parents kept stopping on the slides and blocking the slides. The staff had to shut down the slides due to this for approx an hour. So the kids who did not break the rules could only enjoy the slides for a short time before check out. I understand this is not the facilities fault but you may want to consider if there are events in town to cause large group bookings. I wasn’t aware there was no hot tub in the waterpark which is a bonus as a parent. Not other thing I noticed there is no provided charging ports in the rooms like other hotels. Might want to consider an upgrade. Breakfast was good. Huge kids chicken fingers portions at supper. The pullout bed needs to be upgraded but worked for a child thankfully

Stayed 1 night in Mar 2025

8/10 Good

Tammy

Traveled with family

Mar 28, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 3 nights in Mar 2025

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Choose dates to view prices

Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency)

View all photos for Room, Pool View, Balcony, 2 Queen Beds

Room, Pool View, Balcony, 2 Queen Beds

View all photos for Deluxe Direct Pool Access Room, 1 King Bed

Deluxe Direct Pool Access Room, 1 King Bed

View all photos for Deluxe Direct Pool Access Room, 2 Queen Beds

Deluxe Direct Pool Access Room, 2 Queen Beds

View all photos for Suite, Accessible, 1 King

Suite, Accessible, 1 King

View all photos for Room, 1 King Bed

Room, 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

View all photos for Suite, Steam Sauna, 1 King Bedroom

Suite, Steam Sauna, 1 King Bedroom

View all photos for Room, Kitchenette, 1 King Bed

Room, Kitchenette, 1 King Bed

View all photos for Deluxe Kitchenette, 1 King Bedroom

Deluxe Kitchenette, 1 King Bedroom

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Suite, Jetted Tub, 1 King Bed

Suite, Jetted Tub, 1 King Bed

View all photos for Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

View all photos for Suite, 1 King Bedroom

Suite, 1 King Bedroom

Similar properties

Comfort Inn & Suites Medicine Hat

Comfort Inn & Suites Medicine Hat

About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Awards and affiliations

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

Good

7.4/10