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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property

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Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Dinner and brunch served
Lobby
Lobby
View from room
Dinner and brunch served

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast included

Explore the area

Map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Medicine Hat Mall
    ‪4 min walk‬
  • Medicine Hat Exhibition & Stampede
    ‪4 min drive‬
  • Medicine Hat College
    ‪4 min drive‬
  • Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Pool View, Balcony, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, Pool View, Balcony, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Direct Pool Access Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Direct Pool Access Room, 1 King Bed

  • 322 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Direct Pool Access Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Direct Pool Access Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Accessible, 1 King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Accessible, 1 King

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • 327 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Steam Sauna, 1 King Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Steam Sauna, 1 King Bedroom

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Kitchenette, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, Kitchenette, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Kitchenette, 1 King Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Kitchenette, 1 King Bedroom

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Jetted Tub, 1 King Bed

  • 478 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bedroom

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

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About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Medicine Hat hotel with casino, connected to the convention center
Skiing and snowboarding are not the only attractions at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham., where you can enjoy a meal at the restaurant, take a dip in an indoor pool, and relax in a full-service spa.
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a complimentary water park, an indoor pool, and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alberta Massage and Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. helps provide the perfect winter holiday with ski passes and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino.

The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. Complimentary self parking is available on site, along with a car charging station.

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
R Kitchen - This restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Teakwood FamilyRestaurant - Onsite restaurant. Open daily.
Elements Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square feet of space)
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Indoor pool
  • Piano
  • Pro golf shop
  • Shopping
  • Ski passes
  • Waterslide

Family friendly

  • Arcade/game room
  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (8,000 square feet of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1121 reviews
Rating 8 - Good. 291 out of 1121 reviews
Rating 6 - Okay. 262 out of 1121 reviews
Rating 4 - Poor. 156 out of 1121 reviews
Rating 2 - Terrible. 84 out of 1121 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Tambi

Liked: Cleanliness, staff & service
Would stay here again grew up in Medicine Hat so I’ve been to the lodge lots in my life for the swimming and the casino
Stayed 1 night in Dec 2024

10/10 Excellent

jeff

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient. Lots of indoor space with high skylight ceilings in foyer.
Stayed 1 night in Dec 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynn

Stayed 1 night in Dec 2024

6/10 Okay

Quentin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
This was not a really bad experience. Would say average that'swhy I give a 3 star. We really like the option of the spa and bar part. Staff was overall friendly. Room was not too bad, carpet had dirty stains on them and absolutely horrible lightning in the bathroom. Room was way to hot for the temperature it was outside. The heat in this room is out dated, no thermostat but an old switch on the vent thing(not sure what to call it). Breakfast was really good.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service
The Lodge
Hotel was dated, but in good condition. Very quiet during our stay, which was nice.
Stayed 1 night in Dec 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

michael

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just sell it already.
This hotel is barely keeping the lights on. They still have a hidabed in the suites from the 1980s. Back killer. The door for the steam shower was almost falling off its hinges. Room needs a serious renovation overall. Smells like urine. Good job. Hot tub is out of commission. Has been for two years. Heat was at a minimum in the pool and waterslides. Hard not to start shivering. This hotel was always my goto when visiting Medicine Hat. Surprisingly I didn't see any other guests. Never again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2024

8/10 Good

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
It was nice . And fun
Stayed 2 nights in Nov 2024

6/10 Okay

Sean, Calgary

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The kids loved the water slide, except the the whole stupid wrist band thing and guests only. We wanted to let our friends kids in with ours. It this was a hassle… and f they just had the door work by key card like most other hotels this would t be an issue. Someone left thier dog alone in thier room at 6am and the dog barked for almost an hour and woke everyone up. Time for new mattresses as well and maybe time to replace the carpet. This place will do in a pinch but is pretty dated.
Stayed 2 nights in Dec 2024

8/10 Good

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately I found it very noisy from the swimming pool area when we went for breakfast. Heater in our room was noisy at night which woke me up a couple if times. The rooms are very nice and clean.
Stayed 1 night in Dec 2024

6/10 Okay

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is right there that you need, kids enjoyed waterslides !
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Traveled with family
Disliked: Staff & service, property conditions & facilities
Tv only had 6 channels and they never cleaned my room once in my 3 night stay. Door that accessed the outside was pretty much ripped off the hinge. I have stayed here many times before but this was by far the worst.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the convenience of this property. It is showing its age but the staff is very friendly
Stayed 1 night in Dec 2024

8/10 Good

alexandre

Stayed 1 night in Dec 2024

10/10 Excellent

Beverley

Traveled with family and small children
Liked: Amenities
Kids loved the water park.
Stayed 2 nights in Dec 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old and so out to date. Breakfast was horrible no restaurant open for families. the hot tub was broken rooms couldn’t control the temp at all
Stayed 2 nights in Nov 2024

6/10 Okay

Daniel

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Very beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Tara

Stayed 1 night in Nov 2024

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a very poor experience with the hotel room. The heater did not work. There was a piece of paper with instructions on it as to how to get it going. We tried most of the night to get it working properly and it wasn't to be. The bathtub also did not drain well. In all the condition of this room was unacceptable not because of staff cleaning work but because of normal maintenance standards of a good hotel. Probably would not return!
Stayed 2 nights in Nov 2024

2/10 Terrible

Marlene

Stayed 1 night in Aug 2024