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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property

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Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Dinner and brunch served
View from room
Lobby
Lobby
Dinner and brunch served

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast included

Explore the area

Map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Medicine Hat Mall
    ‪4 min walk‬
  • Medicine Hat Exhibition & Stampede
    ‪4 min drive‬
  • Medicine Hat College
    ‪4 min drive‬
  • Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • City view
  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Pool View, Balcony, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, Pool View, Balcony, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Direct Pool Access Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Direct Pool Access Room, 1 King Bed

  • 322 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Direct Pool Access Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Direct Pool Access Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Accessible, 1 King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Accessible, 1 King

  • City view
  • 480 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • 327 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • City view
  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Steam Sauna, 1 King Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Steam Sauna, 1 King Bedroom

  • City view
  • 480 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Kitchenette, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, Kitchenette, 1 King Bed

  • City view
  • 323 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Kitchenette, 1 King Bedroom

Deluxe Kitchenette, 1 King Bedroom | Private kitchenette | Fridge, microwave, coffee/tea maker

Deluxe Kitchenette, 1 King Bedroom

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Jetted Tub, 1 King Bed

  • City view
  • 478 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bedroom

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bedroom

  • City view
  • 480 sq ft
  • Sleeps 5
  • 1 King Bed

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About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Medicine Hat hotel with casino, connected to the convention center
Skiing and snowboarding are not the only attractions at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham., where you can enjoy a meal at the restaurant, take a dip in an indoor pool, and relax in a full-service spa.
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a complimentary water park, an indoor pool, and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alberta Massage and Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. helps provide the perfect winter holiday with ski passes and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino.

The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. Complimentary self parking is available on site, along with a car charging station.

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
R Kitchen - This restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Teakwood FamilyRestaurant - Onsite restaurant. Open daily.
Elements Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square feet of space)
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Indoor pool
  • Piano
  • Pro golf shop
  • Shopping
  • Ski passes
  • Waterslide

Family friendly

  • Arcade/game room
  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (8,000 square feet of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1130 reviews
Rating 8 - Good. 295 out of 1130 reviews
Rating 6 - Okay. 261 out of 1130 reviews
Rating 4 - Poor. 159 out of 1130 reviews
Rating 2 - Terrible. 85 out of 1130 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Chelsea

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Beyond ghetto activities happening in a once very luxurious, pleasant place. Hotel allows guests too : grill hotdogs at the side of the pool. Have 30 people sitting along the pool. Pool staff parks their butt in the corner on their phone, and scold small children for putting their used towel in the wrong place. Allows guests to play ball hockey in the hallways. Doesnt answer the front desk phone. Doesnt offer upgrades or complimentary services advertised. One of the worst hotel experiences ive had in a very long time. Over run with ghetto activities. No security. Absolutely no desire to make it right, listen to your complaints, or rectify any issues in any way. Being woken up at 830 to kids playing ball hockey, was pretty outlandish for me.
Stayed 1 night in Jan 2025

8/10 Good

Sam

Stayed 1 night in Jan 2025

4/10 Poor

Janice

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were so disappointed with this stay. The hotel as a whole, including the rooms and the pool area, is desperately in need of major renovations. Our room had a cheap paintjob to cover the old wallpaper but the bathroom was worse - it was ancient and had black stains on the tile grout, and the bathroom door was disintegrating from getting wet over the last 30 years. The beds were small and felt like old, wobbly spring mattresses with no toppers. The "free" breakfast was so tasteless, we skipped it the 2nd morning and went to a restaurant instead. The waterslide is still fun for our kids, but the pool area is old and depressing, with entire planters and the hot tub filled in with cement. We won't stay here again until they upgrade the property.
Stayed 2 nights in Dec 2024

6/10 Okay

Judi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy poorly controlled A/C . At first far too warm in winter. Temp reset but so loud it woke us up everytime it came on.We considered turning it completely off but decided noise preferable to freezing to death indoors. Leaky faucet. We didn't use restaurants or amenities My remarks may relate only to our room.
Stayed 2 nights in Jan 2025

8/10 Good

Stuart, Foremost

Traveled with partner
Liked: Staff & service, amenities
Hotel rooms need an update. Hotel is in a good area, easy accessibility.
Stayed 1 night in Dec 2024

8/10 Good

Chris

Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Stayed 2 nights in Jan 2025

10/10 Excellent

Emily, Any city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big with room to walk around, convenient to the casino entrance, and quiet.
Stayed 1 night in Dec 2024

6/10 Okay

Branden

Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a dated property but it did well for us.
Stayed 1 night in Dec 2024

6/10 Okay

Bryan

Hotel had bare minimum. Low staff and old amenities in the room. But all in all it was a quiet room and the few staff I seen were kind and helpful
Stayed 4 nights in Dec 2024

4/10 Poor

Jenna

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The pool was so cold my toddler couldn’t even go in it for a couple minutes. The security tried to stop me from walking my toddler to our room with a towel after it being that cold. The hot tub was closed, with no real signage indicating so. I specifically mentioned I needed a pull out couch because my toddler was with us and I wasn’t sure if my son would stay with us, or his grandparents. I booked a courtyard access so my kids could have space and I had easy access to outside without going to far, especially with our beautiful weather. When I brought this issues to the managers attention I was offered a good voucher, for a hotel I will never stay at again, in a city I don’t eat out in because I’m visiting family usually. ALL the reasons I booked this specific room for this CHRISTMAS with my family, we’re not accessible to me. I would highly recommend staying ANYWHERE else
Stayed 2 nights in Dec 2024

8/10 Good

Stephen, Albany

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

melinda

Traveled with family
Hotel served the purpose of having a place to stay for one night. Room was okay. Just average. Nothing special or outstanding.
Stayed 1 night in Dec 2024

6/10 Okay

Perry

Lots to offer, but key things I wanted were not available. No hot tub, seems unforgivable for the $250/night charge. Late checkout was also not possible. Breakfast buffet had plenty of options but was poorly executed. Not worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Liked: Staff & service, property conditions & facilities
Super
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the hotel and would book again
Stayed 1 night in Dec 2024

8/10 Good

Trevor

Stayed 1 night in Dec 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

RHONDA

Liked: Staff & service
Disliked: Property conditions & facilities
Hallways smell and did not like the breakfast food
Stayed 2 nights in Dec 2024

4/10 Poor

tyler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room wasn’t cleaned for a few days. Asked a cleaner for towels, she said she doesn’t have any but will drop some off after. Never showed up. Continental breakfast was terrible, a dog wouldn’t eat it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Tambi

Liked: Cleanliness, staff & service
Would stay here again grew up in Medicine Hat so I’ve been to the lodge lots in my life for the swimming and the casino
Stayed 1 night in Dec 2024