Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property

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Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Dinner and brunch served
View from room
Interior
Lobby
Jetted tub

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool
$93
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Place, Medicine Hat Mall
    ‪3 min walk‬
  • Place, Medicine Hat Exhibition & Stampede
    ‪4 min drive‬
  • Place, Medicine Hat College
    ‪5 min drive‬
  • Airport, Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

Suite, Accessible, 1 King

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Deluxe Direct Pool Access Room, 1 King Bed

  • 322 sq ft
  • Sleeps 5
  • 1 King Bed

Deluxe Direct Pool Access Room, 2 Queen Beds

7.2 out of 10
Good
(19 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, Pool View, Balcony, 2 Queen Beds

7.4 out of 10
Good
(68 reviews)
  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, Jetted Tub, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • 478 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Kitchenette, 1 King Bedroom

  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Steam Sauna, 1 King Bedroom

  • 480 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

Room, Kitchenette, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(56 reviews)
  • 327 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds

7.8 out of 10
Good
(34 reviews)
  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bedroom

8.0 out of 10
Very good
(11 reviews)
  • 480 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

Deluxe Direct Pool Access Room, Accessible, 2 Queen Beds

  • 322 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Medicine Hat hotel with casino, connected to the convention center
Along with a full-service spa, this smoke-free hotel has a casino and free water park access. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an indoor pool, a restaurant, and 2 bars/lounges are onsite.
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a complimentary water park, an indoor pool, and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alberta Massage and Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. features a complimentary water park and a waterslide. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 8000 square feet (743 square meters) include a conference center. This family-friendly hotel also offers a casino, an indoor pool, and a 24-hour fitness center. Complimentary self parking is available on site, along with a car charging station.

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
R Kitchen - This restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Teakwood FamilyRestaurant - Onsite restaurant. Open select days.
Elements Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square feet of space)
  • Free water park
  • Full-service spa
  • Indoor pool
  • Piano
  • Shopping
  • Ski passes
  • Waterslide

Family friendly

  • Arcade/game room
  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (8,000 square feet of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 396 out of 1314 reviews
Rating 8 - Good. 345 out of 1314 reviews
Rating 6 - Okay. 298 out of 1314 reviews
Rating 4 - Poor. 176 out of 1314 reviews
Rating 2 - Terrible. 99 out of 1314 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, staff & service

Good stay

Overall good experience, only complaint is bed comfort, mattress was terrible.
Stayed 1 night in Jun 2025

6/10 Okay

Lori, Gull Lake

Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 2 nights in Jun 2025

6/10 Okay

cheryl

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

hard beds

place is great but beds are as hard as plywood
Stayed 3 nights in Jun 2025

10/10 Excellent

Syndra

Liked: Cleanliness, amenities, property conditions & facilities
Clean and rooms comfortable , great front desk staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Rangerlee

Stayed 2 nights in Jun 2025

6/10 Okay

Brian

Liked: Staff & service
It was ok, it is a place that our kids like to go for the water slides.
Stayed 1 night in Jun 2025

6/10 Okay

Cory

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is dated, furniture in room is visibly worn. AC works great in room, and that's the only place you will find AC. There is no AC in halls, lobby or restaurant. Try to find an ice maker that works is a challenge and no signs telling you were you can find the one working ice maker which is on ground floor. Breakfast was barely ok, watery eggs and sausage that didn't look cooked. What we paid per night was a rip off for what we got in my opinion.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leslye

Stayed 1 night in Jun 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Blast from the Past!

A little outdated but clean and the staff were friendly and accommodating.
Stayed 1 night in Jun 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to cancel my booking and after 8 calls to the hotel, the manager would not make themself available to speak to me to approve a refund.
Stayed 1 night in Jun 2025

4/10 Poor

Kennedy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So outdated. Bedding was falling apart. Carpet ripped up. Pool facilities were dirty. Smelled like sewer in our room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Angela

Traveled with group, Business traveler
Liked: Cleanliness, amenities
The bed was not comfortable, too soft and could feel the springs in it. Then our shower didn’t work and the sink in the bathroom would only drain if the drain was lifted.
Stayed 1 night in Jun 2025

6/10 Okay

Donna

Liked: Cleanliness
Pool was very cold.
Stayed 1 night in Jun 2025

2/10 Terrible

Dionne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was very dirty. Stuff spread on walls. Carpets dirty. The bedding had stuff stuck to it. Pool water was dirty.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was amazing. We stayed for almost a week. They were excellent. Dealt with multiple frond counter, maintenence, and housekeeping. The morning breakfast buffet staff was great! We ate once at the element lounge attached to the hotel, and experienced some of the worst service ever would not recommend. The condition of the hotel is in dire need of repair. Carpets need replacing, wallpaper peeling from the wall, showers had soap scum, all of the fixtures were heavily damaged with chips and scratches in wood. Clearly haven't been replaced or fixed in well over a decade. Overall we had a great stay. If the staff wasn't so amazing I'm not sure we would come back due to the lack of repairs and updating. 10/10 for the staff element though. I hope they get treated good because every single one of them was amazing!
Stayed 6 nights in Jun 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was good although there are no gluten free options. Staff is excellent. Building is old and tired looking.
Stayed 2 nights in Jun 2025

8/10 Good

Amanda

Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Stayed 1 night in Jun 2025

6/10 Okay

Ron

Liked: Cleanliness
nice hotel but a little tired looking, it would be nice to have a chair on the balcony to watch the activities around the pool area
Stayed 1 night in Jun 2025

6/10 Okay

Ian, Sherwood Park

a tired old property currently in legal receivership; large and well-appointed king room but dated bathroom fixtures with low water pressure; very old and noisy hvac system and couldn’t open window for ventilation; excellent attached restaurant with hearty hot breakfast included in room rate.
Stayed 1 night in Jun 2025

10/10 Excellent

Leticia

Stayed 1 night in Jun 2025

6/10 Okay

Nick

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property requires update throughout. Pool no longer has hot tub.
Stayed 1 night in Jun 2025