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Al Madinah Harmony Hotel

5.0 star property

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December 2024
January 2025

Photo gallery for Al Madinah Harmony Hotel

Front of property
Suite (Harmony) | Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area
Coffee shop
Interior

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Al Madinah Harmony Hotel Sitteen Road, PO Box 4424, Northern District, Madinah
  • The Green Dome
    8 min walk
  • Prophet's Mosque
    8 min walk
  • Baqi Cemetery
    8 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    23 min drive

Room options

View all photos for Executive Suite

Minibar, in-room safe, desk, iron/ironing board

Executive Suite

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Harmony)

Suite (Harmony) | Minibar, in-room safe, desk, iron/ironing board

Suite (Harmony)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Minibar, in-room safe, desk, iron/ironing board

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, iron/ironing board

Quadruple Room

  • 377 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Royal Suite

Minibar, in-room safe, desk, iron/ironing board

Royal Suite

  • 1184 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Room

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4.2 out of 5, Very Good, (1147)
The price is $311
per night
$376 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Al Madinah Harmony Hotel

5-star hotel in Madinah City Center
2 restaurants, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite.
Al Madinah Harmony Hotel offers 432 accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and slippers. This Madinah hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This Art Deco hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Al Madinah Harmony Hotel has designated areas for smoking.

Asala - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Rehana - This restaurant specializes in international cuisine.
Harmony Cafe - Onsite café.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (surcharge)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Asala
  • Harmony Cafe
  • Rehana

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 100 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: SAR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madinah Harmony Hotel Medina
Al Madinah Harmony Hotel
Al Madinah Harmony Medina
Al Madinah Harmony
Al Madinah Harmony Hotel Hotel
Al Madinah Harmony Hotel Madinah
Al Madinah Harmony Hotel Hotel Madinah

Al Madinah Harmony Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 61 reviews" "
Rating 8 - Good. 23 out of 61 reviews" "
Rating 6 - Okay. 17 out of 61 reviews" "
Rating 4 - Poor. 4 out of 61 reviews" "
Rating 2 - Terrible. 7 out of 61 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Close to Haram, lovely spacious room great value for money
Stayed 2 nights in Jun 2019

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
the only good thing about this hotel is its location otherwise dont expect more
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
May be it could be a 5 star in the 1940 its outdated dirty bathroom with issues Even Expedia should remove it from uts 5 star hotel listing, Third class breakfast
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveler

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location very nice, walkin distance everywhere. Room was clean. All stuff and receprion team are very welcoming particularly. Mohammed who was very helpful. Thank you for fever Fruit basket and Dessert.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
All I can say hotel is very poor condition &brekfast is ok
Stayed 5 nights in Jan 2019

4/10 Poor

Emad

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again.
Never again. Old sheets, fly's in toilet. Too old and need revamp.
Stayed 1 night in Jan 2019

10/10 Excellent

Suleman, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the haram, very good rooms, good service and lifts are very fast
Stayed 7 nights in Dec 2018

8/10 Good

Naif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Cheap for 5 stars hotel.
Good. Rooms are not isolated well. You can hear noise from corridor.
Stayed 1 night in Nov 2018

10/10 Excellent

Umair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel. In view of international clientele, the hotel should employ English speaking staff, especially at the reception.
Stayed 1 night in Jul 2018

8/10 Good

Mohammad

Liked: Cleanliness, room comfort
Not too bad
It’s a good hotel but will need minor upgrades, overall a comfortable stay in an excellent locality
Stayed 11 nights in Jun 2018

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jun 2018

8/10 Good

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

2/10 Terrible

rehan, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WASTE OF MONEY NO WHERE NEAR TO BE A 5 STAR HOTEL
FIRST NIGHT BASIN BLOCKED,WATER LEAK FROM CEILING,BROKEN TOWEL RACK,OUT DATED AND POORLY PRESENTED,STAFF WITH POOR ENGLISH SKILLS, WAS ASKED TO WASH MY CUPS FOR TEA INSTEAD OF REPLACING THEM, IT IS NO WHERE NEAR TO BE A 5 STAR HOTEL MAY BE 25 YEARS IT WAS BUT IN TODAY'S AGE IT WASTE OF MONEY IF YOU ARE BOOKING IT AS A 5 STAR HOTEL TO STAY ONE OF THE ROOM HAIR DRYER FALLING OFF NO TOILETRIES IN THE BATHROOM APART FROM SHAMPOO DELAYED ROOM SERVICE
Stayed 4 nights in Dec 2017

8/10 Good

Ghulam Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Overall satisfactory stay. There was no milk provided to make tea/coffee in room.
Stayed 3 nights in Nov 2017

8/10 Good

Wally

The room was very tiney and was no room even to put my laugage
Stayed 2 nights in Jun 2017

6/10 Okay

abdullah

Disliked: Staff & service
Good hotel with bad services
Bad things: - Parking issue - bad room service -calling reception all day no answer Good things: - hotel price - room are big - clean - breakfast but not 100% i give it 50%
Stayed 1 night in Jun 2017

8/10 Good

Abdulsattar

Liked: Staff & service, property conditions & facilities, room comfort
My trip
The room was left without cleaning , we had a problem with the air condition they fixed it by cleaning the filter !!! The food was nice though , location is good
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
they cancelled the booking by them self
After arriving to hotel we surprised that out booking was cancelled.

6/10 Okay

shaheed

Liked: Cleanliness, room comfort
Disliked: Staff & service
Extremely Dissatisfied
Was very disappointed We booked a quadruple room On arrival I was told only Triple room available No reduction in price The hotel had no extra beds so one of us had to sleep on the floor Forced to pay the full fare of a quadruple room on arrival Booked 9 nights Paid for 9 nights in a quadruple room on arrival in full Got a triple room and only after 5 nights was given an extra bed But no reimbursement Sad how they steal our money in this hotel

8/10 Good

Ismail

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a five star hotel
Customer service very inproffetional as a five star hotel. Service call response very slow. Room wasn't ready as time mentioned. Delayed check in. Resturent service is worthless, no care by service attendant.