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MADEN Hotel-مادن

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MADEN Hotel-مادن

Flat-screen TV
Lobby lounge
Quadruple Room | Minibar, in-room safe, blackout drapes, soundproofing
Flat-screen TV
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Air conditioning
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
King Fahad Street, Central Area, Madinah, 3315
  • The Green Dome
    8 min walk
  • مطعم اللؤلؤة
    1 min walk
  • Madinah Station
    14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Room options

View all photos for Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Triple Room

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, blackout drapes, soundproofing

Quadruple Room

  • 431 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 3 Bedrooms, City View

Minibar, in-room safe, blackout drapes, soundproofing

Suite, 3 Bedrooms, City View

  • 1722 sq ft
  • City view
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Suite, 3 Bedrooms (Haram View)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, 3 Bedrooms (Haram View)

  • 1722 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Royal Suite, 3 Bedrooms (Haram View)

Minibar, in-room safe, blackout drapes, soundproofing

Royal Suite, 3 Bedrooms (Haram View)

  • 1722 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

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About this property

MADEN Hotel-مادن

5-star hotel in Madinah City Center
2 restaurants, a business center, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
MADEN Hotel-مادن offers 325 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. Public areas are equipped with complimentary wireless Internet access. This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers multilingual staff, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

MADEN Hotel-مادن is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Filipino, French, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 120 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 130 per person
  • 2 restaurants

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 130.00 per person
  • Self parking fee: SAR 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001387

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Nokhba Royal Inn Medina
Al Nokhba Royal Medina
Al Nokhba Royal
Al Nokhba Royal Inn Al Madinah/Medina
MADEN Hotel مادن
Al Nokhba Royal Inn
MADEN Hotel-مادن Hotel
MADEN Hotel-مادن Madinah
MADEN Hotel-مادن Hotel Madinah

MADEN Hotel-مادن Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 6 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rafiqul

Good
Stayed 2 nights in Oct 2023

8/10 Good

mohammed

Stayed 6 nights in Apr 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Floors 11 and 12 are exclusive for those who book through another website. Other rooms (which were given to us at first) were of a much lower quality in terms of room size, bed quality and size, and no coffee machine. We had to wait for the manager for a couple of hours to change our rooms to any in the 11th or 12th floor which eventually happened. I'm contacting Expedia customer support regarding this discrimination.
Stayed 1 night in Apr 2021

8/10 Good

Waleed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable Staff are friendly Location was near the mosque Parking was unfortunately paid
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2020

6/10 Okay

Medhat

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Over Rates - but Good location
Beds were uncomfortable. Room was extremely noisy, street construction can be heard inside the room, neighbors noise (Even their door bell) can be also heard, definitely rooms are not well sealed. Housekeeping response is very slow, we called for room cleaning and they didn’t come. We requested extra towels several times but they never brought them. Called for concierge to pick up our luggage for check out they said it will take them some time to come, so I had to carry the bags myself. Breakfast variety is excellent, but food quality is average. ventilation in the restaurant is extremely bad, so every time we went there our cloths catch the smell. No wifi was working in the hotel, not in the room- not in the reception... very annoying! The mattresses and pillows were extremely uncomfortable. Furniture and toilets extremely outdated. It gets very messy when you take a shower. Front office staff can disappear sometimes. Good things: location is 5 minutes walk to Haram and to ladies entry to mosque. 4 beds in the room was very nice. Room A/C was very nice. Water pressure in shower is good. The minibar fridge Cooling is extremely good. Elevator staff are very nice and helpful. Baskin Robins is available in the lower floor (though it was closed most of the time).
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
The parking of cars is expensive and not included in reservation, although its included in the application of expedia !!
Stayed 1 night in Jan 2020

10/10 Excellent

muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

Suzan, Jeddah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I come to first time and It’s was so dirty, and so rude !!
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Noisy neighbors Most rooms has more people from its capacity
Stayed 1 night in Jun 2018

10/10 Excellent

Muhammad tahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

MARWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms and close to haram
Nice place with great location.. the room was spacious and could accmodate up to 6 people
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , near to Haram Happy with the services
Stayed 5 nights in Jun 2017

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes its very comfortable and close to masjid and
yes its very comfortable and close ny masjid and shopping

8/10 Good

Ibrahim, Egypt

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay
The hotel is close to female prayer gate, clean, breakfast buffet with a lot of variety

10/10 Excellent

alhaji nasiru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel , nice people and fair price
Hotel was good and Mr Ayman was very helpful , only problem was checking in took a long time as hotels.com booking ref and thier own internal ref is different but any way it was sorted out. Given a bigger room

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is this a 5 Star Hotel? NO NO NO NO NO 5 times NO
I booked this hotel thinking it's a 5 star hotel so service and rooms will be up to standard! I was wrong! BAD POINTS 1) I went to reception desk and asked for a porter - the Arab staff could not understand - there were 2 of them and I passed my Expedia booking confirmation print out. They could not make out anything of it - even when I pointed out the reference number. I told them it was booked more than a month back and its confirmed. They took ages to get me a Porter (as they only know the word Bell Boy for them) - whilst Taxi driver waited over half an hour!!! They told me for the booking I need to see Reservations manager as it's not on their system! I told them search by my name BUT they refused to listen. The reservation manager was on lunch so I had to wait. When the reservation manager came (Waqas) he was very helpful he went to desk and found my booking on the system! There was another Arab worked who came at same time as Waqas and he was very good as well as he could communicate well enough to figure out my situation. 2) We got our room after over an hour wait!!! 3) Room was not clean and there were pins on the floor which are fatal for any Diabetic person! Room decor very poor worn down. Nothing was 5 star except for the lifts! 4) All staff very slow and looked fed up!

10/10 Excellent

Ayman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021

10/10 Excellent

Mohammed

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2021

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
تقيم الفندق
الفندق جيد جدا ولاكن الخدمة والنظافة سيئة جدا .
Stayed 2 nights in Jun 2017

6/10 Okay

mohammed

Disliked: Staff & service
تاخر بتسجيل الدخول حب خشوم عشان تنزل للمواقف فطور لا باس به السحور سيّء مع مرتبة الشرف الموقع رائع سرعة تسجيل الخروج الغرفة فسيحة (غرفة لاربع أشخاص)
Stayed 2 nights in Jun 2017

8/10 Good

firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق راقي ..يعيبه مواقف السيارات
الفندق جميل جدا ..وديكورات الغرفة راقية جدا ومن افضل ما شاهدته بفنادق المدينة ..مساحة الغرفة صغيرة وهذا طبيعي تقريبا .كل ماتحتاجه من محلات تجارية تقع بجوار الفندق ...الذي يعيب هذا الفندق هي المواقف الخاصة بسيارات النزلاء ...حيث ان مبنى الفندق مشترك مع فندقين آخرين ..فتكون من المحظوظين ان حصلت على موقف لسيارتك الخاصة ...وهذا يعتبر مشكلة كبيرة لمن ينزل به ولديه سيارة ..
Stayed 1 night in Apr 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
الهيلتون
للاسف ندمت اللي حجزت ع دا الفندق