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Crowne Plaza Madinah by IHG

5.0 star property

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Photo gallery for Crowne Plaza Madinah by IHG

Experience the Crowne Plaza's welcoming entrance, featuring a central courtyard and modern-classical architecture.
Experience the elegant lobby, featuring a plush sofa, abstract art, and a touch of greenery.
Enjoy a modern lobby with a central buffet area, wooden counters, and sleek ceiling.
Relax in the spacious lobby, featuring a seating area with sofas and armchairs, a flat-screen TV, and a vibrant abstract art piece.
Three single beds with white duvets and throw blankets, set against a neutral backdrop with a large window and standing lamp.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
King Faisal Street,between 1st Ring Road, Madinah, 00000
  • Al-Baqi Cemetery
    ‪7 min walk‬
  • Prophet's Mosque
    ‪7 min walk‬
  • The Green Dome
    ‪7 min walk‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • 265 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View (Walk in Shower)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, City View (Walk in Shower)

7.8 out of 10
Good
(17 reviews)
  • 252 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, City View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, City View

  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Madinah by IHG

5-star hotel in Madinah City Center
This hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area.
Crowne Plaza Madinah by IHG offers 506 accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 5-star property consist of a 24-hour business center, 6 meeting rooms, and limo/town car service. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Crowne Plaza Madinah by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Rawdha Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SAR 105 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rawdha Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002117

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Crowne Plaza Madinah
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Medina
Madinah Crowne Plaza
Crowne Plaza Madinah Al Madinah/Medina

Crowne Plaza Madinah by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 261 out of 547 reviews
Rating 8 - Good. 147 out of 547 reviews
Rating 6 - Okay. 76 out of 547 reviews
Rating 4 - Poor. 29 out of 547 reviews
Rating 2 - Terrible. 34 out of 547 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sedki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was better than what I expected
Stayed 1 night in Apr 2025

6/10 Okay

Basem

My room was outdated. Whatever cleaning solution they used they used way too much to mask an odor. Blankets and linen were rough. All staff were pleasant to deal with and friendly. I just think that specific Crowne Plaza needs updating. Great location, steps away from Masjid Nabawi.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff. 5 min walking distance from Haram
Stayed 1 night in Apr 2025

2/10 Terrible

Steve

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Should be renamed Holiday inn.
Stayed 21 nights in Mar 2025

2/10 Terrible

Rabi

Stayed 3 nights in Mar 2025

10/10 Excellent

Arabi

Solo traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
هي المدينه و كفي
Stayed 1 night in Mar 2025

8/10 Good

Artur, Niles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Mar 2025

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Majed

Liked: Cleanliness, staff & service, property conditions & facilities
the near by motorway is noisy and the cost of the car park
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2025

10/10 Excellent

AKRAM

Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place and close to the masjid 3min walk clean and worth the price
Stayed 5 nights in Mar 2025

4/10 Poor

Saimah

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed that I ordered a double bedroom and I’m given a triple bed I did not request this hotel said no other rooms available . I then didn’t get no room cleaned through out my whole stay . Had to ask for fresh towels . Bathroom condition is disgusting mould in the side of shower area. Not spacious enough as 3 beds took all the space . Had to ask for fresh water nothing felt like we was guest . Poor service poor condition of room poor experience all in all not happy at all
Stayed 3 nights in Mar 2025

6/10 Okay

Imran

Stayed 3 nights in Mar 2025

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

WISSAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

jessica

Liked: Staff & service, property conditions & facilities
The hotel was ok, they missed cleaning the rooms sometimes, the location is perfect, what made the hotel 6 star is as Mr Mohamad Nour, who was very kind and helped us a lot with every single difficulty and made our stay perfect.
Stayed 5 nights in Mar 2025

10/10 Excellent

zahra t

Liked: Cleanliness, property conditions & facilities
Beautiful place
Stayed 1 night in Mar 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, room comfort

رحلة رمضان

الفندق في موقع جيد قريب من المسجد النبوي خاصة لاماكن الرجال ، الغرف تحتاج الي تجديد والمطعم يقدم اختيارات جيدة
Stayed 1 night in Mar 2025

8/10 Good

Najma

Traveled with partner
Liked: Staff & service, amenities
we like the service , food , Friendly staff. close distance to Masjid (Rawda side) far for women side so a shuttle service is a blessing , room carpets and hallway areas need a change busy hotel making lot of money specially in Ramadan and Hajj so they can spend some to improve it . Overall we enjoyed our stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mohammed

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

A nice hotel. The best part was the location at the Prophet's Mosque and across from a mall. The convenience of its location made all the difference.
Stayed 4 nights in Mar 2025

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Mar 2025

10/10 Excellent

Manar

Stayed 2 nights in Mar 2025

10/10 Excellent

MAMUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to visit Rawda
Stayed 2 nights in Mar 2025