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Crowne Plaza Madinah, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Madinah, an IHG Hotel

Exterior
Point of interest
Interior
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
King Faisal Street,between 1st Ring Road, Madinah, 00000
  • New Bilal Market
    7 min walk
  • Masjid Al Ghamamah
    7 min walk
  • Prophet's Mosque
    7 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    18 min drive

Room options

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

  • 265 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View (Walk in Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, City View (Walk in Shower)

  • 252 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, City View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, City View

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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The price is $266
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$322 total
includes taxes & fees
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About this property

Crowne Plaza Madinah, an IHG Hotel

5-star hotel in Madinah City Center
This hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area.
Crowne Plaza Madinah, an IHG Hotel offers 506 accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 5-star property consist of a 24-hour business center, 6 meeting rooms, and limo/town car service. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Crowne Plaza Madinah, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Rawdha Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SAR 105 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rawdha Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002117

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Crowne Plaza Madinah
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Medina
Madinah Crowne Plaza
Crowne Plaza Madinah Al Madinah/Medina

Crowne Plaza Madinah, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 236 out of 495 reviews" "
Rating 8 - Good. 134 out of 495 reviews" "
Rating 6 - Okay. 69 out of 495 reviews" "
Rating 4 - Poor. 27 out of 495 reviews" "
Rating 2 - Terrible. 29 out of 495 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service in Madinah area. The staff at the reception board is amazing and pride and extra ordinary Customer Service. I was early and arrived the hotel at 10:30 am. The very pleasantly check me in at 10:30 AM. The next day, I asked for a late check out and again happily gave me a 3 PM check out. This was so refreshing. The staff was so pleasant to work with
Stayed 1 night in Sep 2024

10/10 Excellent

Tipu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location staff from front desk to the service staff were very cooperative humbled.
Stayed 2 nights in Sep 2024

8/10 Good

Zahed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit old everything. Needs a renovation throughout. Very close to the masjid. Staffs were good. Breakfast was not so good for 5• hotel. Could have been better. But overall not a bad experience
Stayed 4 nights in Sep 2024

8/10 Good

Shahid

Liked: Cleanliness, staff & service, amenities
Location is excellent. Prophet's Mosque is only three minutes' walk. This was my third stay in the property. Rooms are small but okay. Bathrooms are very small. Staff is courteous and co-operative. Property is clean.
Stayed 5 nights in Sep 2024

8/10 Good

steven, Hyattsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Sep 2024

8/10 Good

Saiful

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

6/10 Okay

Mohamad, Sudbury

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Shower needs maintenance, and doors don't close easily.
Stayed 1 night in Sep 2024

10/10 Excellent

jahanara

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Warsame

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Syed Raahim

Stayed 2 nights in Aug 2024

8/10 Good

naima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Chadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and Amnah, the receptionist is very professional, welcoming and friendly. I also appreciated Amnah's communication skills in English. Thank you Amnah. The flexibility with checking out is also very appreciated. Thank you.
Stayed 1 night in May 2024

6/10 Okay

atif

Liked: Cleanliness, staff & service
Rooms could have better amenities
Stayed 2 nights in Apr 2024

6/10 Okay

Abdullah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Arsalan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Haji Mohamad Zin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location near to haram. The room has no outside view.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shel sahl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Majdi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Tanbeer

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 5 nights in Apr 2024

10/10 Excellent

Mohamed Asad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

8/10 Good

Shakhawat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdiweli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

2/10 Terrible

Wasi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024