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Dar Al Naeem Hotel

2.0 star property

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January 2025

Photo gallery for Dar Al Naeem Hotel

Lobby lounge
Exterior
Standard Double Room | Premium bedding, in-room safe, desk, soundproofing
Lobby lounge
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Central Area Madinah, Al-Steen Street, Madinah, 20012
  • Baqi Cemetery
    12 min walk
  • The Green Dome
    13 min walk
  • Prophet's Mosque
    14 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    21 min drive

Room options

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

  • 323 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Beds OR 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, in-room safe, desk, soundproofing

Standard Quadruple Room

  • 237 sq ft
  • City view
  • Sleeps 6
  • 4 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

  • 182 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Twin Room

  • 193 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, City View

Standard Triple Room, City View | Premium bedding, in-room safe, desk, soundproofing

Standard Triple Room, City View

  • 210 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

Crowne Plaza Madinah, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.1 out of 5, Very Good, (495)
The price is $270
per night
$326 total
includes taxes & fees
Jan 9 - Jan 10
Crowne Plaza Madinah, an IHG Hotel

About this property

Dar Al Naeem Hotel

Hotel in Madinah City Center
This hotel features a restaurant, a snack bar/deli, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Dar Al Naeem Hotel offers 518 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Madinah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, a library, and tour/ticket assistance. Onsite parking is available (surcharge).
Sahara - This buffet restaurant specializes in international cuisine.
24-hour room service is available.

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 50 per stay)
  • Valet parking on site (SAR 50 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sahara

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: SAR 50 per stay
  • Valet parking fee: SAR 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Dar Al Naeem Hotel Medina
Dar Al Naeem Hotel
Dar Al Naeem Medina
Dar Al Naeem
Dar Al Naeem Hotel Hotel
Dar Al Naeem Hotel Madinah
Dar Al Naeem Hotel Hotel Madinah

Dar Al Naeem Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 2 out of 91 reviews" "
Rating 8 - Good. 18 out of 91 reviews" "
Rating 6 - Okay. 22 out of 91 reviews" "
Rating 4 - Poor. 24 out of 91 reviews" "
Rating 2 - Terrible. 25 out of 91 reviews" "

4.6/10

Cleanliness

4.4/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I love this It’s very good. I Like it I am happy there
Stayed 2 nights in May 2019

6/10 Okay

Anas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
1 star hotel Pathetic Reception
Unprofessional Careless. 3.30 is the check-in time ans I arrive at 5pm still had to wait 45 minutes
Stayed 1 night in Jun 2018

8/10 Good

Rana

Liked: Staff & service, room comfort
Good Experience
Need to improve the Room service.
Stayed 3 nights in Jun 2017

2/10 Terrible

muha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% non recommended
The worst hotel we (11) people stayed ever before Rough behavior No cleaning at all in our whole stay No towel at all , at least we requested three four times every day No bin cleaning The worst service
Stayed 3 nights in Jun 2017

4/10 Poor

Muhammed Azhar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of service, not clean at all. Front desk not friendly.
Stayed 5 nights in May 2017

4/10 Poor

family, from USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
God help them who manage to stay here
reception is bad. took three hours to check in, won't be able to find booking in their system but finally after few hours of debate they found reservation magically, rooms smells horrible, refrigerator don't work, thermostat for AC won't work, restroom smells bad, carpets were bad, light switches are broken, manager was nice in talking but had no power. breakfast area was awful, hope you find fresh food, juice was mixed with water. STAY AWAY............
Stayed 5 nights in Nov 2016

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is near Haram. Room is clean,

10/10 Excellent

munayam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Humza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and grubby
Absolutely rubbish hotel don't stay here, smelly grubby very outdated close to masjid Nabawi though.

4/10 Poor

Farhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was smelly and totally uncomfortable
Very bad.

6/10 Okay

Khalid

Disliked: Property conditions & facilities

2/10 Terrible

Mohammed, Atlanta, USA.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all.
No room service at all, don't provide towels in the room, No coffee or tea bag, carpet smelling stink, 2+ hour wait for registration, door key card don't work every other time and had to come back to the lobby to reprogram the key card, most worst customer service, it's say 4 star , it's quality isn't even 2 star.

8/10 Good

Ramdane Fateh

Disliked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was OK but check in was late - After 4.00pm. we had to wait a few hrs, with our bags, to be checked in. Safe was locked and for 3 days promised that someone will be up to open it in 10 mins. but nothing doing. so gave up waiting and asking. Do not arrange taxi with them as more expensive than out side. we had ordered a taxi to go to the airport at 3.15am but no show. had to make other arrangements. Close to Harram and buffet Suhoor (breakfast) was great.

2/10 Terrible

Ahmed, Muscat, Oman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad hotel
one of the worst hostel (titled as 4 star); rooms like cell(too small), services to its worst, nobody takes customers call, all workers ping pong customer's call unless you meet the hotel manager. i don't recommend anybody though cheap; this hotel is overrated by hostel.com as 4 star.

2/10 Terrible

Azhar Hameed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Mahbubunnabi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A complete rubbish hotel.
There is no customer service. I booked two triple rooms. They first refused to give me rooms and later told me they can give me only one triple room. It not only happened with me. There are other people who were having similar problem. Only after shouting with the reservation guy (his name was Aziz) and after waiting for approximately 2-3 hours we got rooms.

2/10 Terrible

bak, k

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location not too close to masjid
Very poor quality. Would never use it again. The hotel staff was terrible. No towels. No tissues. Very small crammed toilets. Stay away. Not worth spending any money.

6/10 Okay

SHUAIB QASIM, Jeddah

Disliked: Staff & service
confused
It was my second stay and first with family, the guys there in reception were really great but when i inquired about complimentary water they refused and said we don't provide water and that was really very sad to hear this.

2/10 Terrible

Waleed, Riyadh, Saudi Arabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel experience ever!!
Very bad experience, Terrible hotel, The rooms were dirty and not ready. No car parking as mentioned in my reservation. Internet is very weak. Too much time to respond from housekeeping or room service.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Rooms were smelling bad .

4/10 Poor

Salman

Disliked: Cleanliness, staff & service
Very avergae
Very close to haram so good location. However the room was very smelly for some reason and we figured it was something to do with the aircon. The room keys stopped working 3 times and had to go down from the 12th floor to get them working again. Would not really recommend...

6/10 Okay

Verified traveler

Disliked: Cleanliness
Hotel services
Bangladeshi workers service well. But overall room size and bed arrangement wasn't good and not matching with 4 star holet facilities. I'm not happy with their services.

2/10 Terrible

FAHIMA, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, hated the hotel
Worst hotel I have been to, meant to be a four star but it did not meet it standards, no wifi, small horrible rooms looking out the back of the hotel, people in reception couldn't speak a bit of English at all, Called them 3/4 time to come and fix our room safe the kept on saying 5mins and no one came, so we had to walk with out passports and money,

6/10 Okay

Mohammad

Disliked: Staff & service, property conditions & facilities, room comfort
Good location but poor service
Good location but No WiFi, no restaurant