Marriott Madinah

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Madinah

2 restaurants, breakfast, lunch, dinner served; international cuisine
Daily buffet breakfast (USD 17 per person)
Property amenity

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
King Faisal Street, Opposite Madinah Governor Office, Madinah, 41476
  • Masjid Al Ghamamah
    9 min walk
  • Turkish Kebap
    4 min walk
  • Madinah Station
    16 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Room options

Similar properties

About this property

Marriott Madinah

Hotel in Madinah City Center
This hotel features 2 restaurants, a coffee shop/cafe, and coffee/tea in a common area. Free WiFi in public areas and a free area shuttle are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is available on request.
Marriott Madinah offers 150 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Madinah hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary area shuttle within 400 meters is available for guests. This business-friendly hotel also offers a library, multilingual staff, and coffee/tea in a common area.

Marriott Madinah has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Al Aqeeq - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Al Manarat Restaurant - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free area shuttle up to 400 m

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 8.50 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Aqeeq
  • Al Manarat Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 for adults and USD 8.5 for children
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Madinah Marriott
Marriott Madinah
Marriott Madinah Hotel
Marriott Madinah Hotel Medina
Marriott Madinah Medina
Marriott Madinah Hotel Al Madinah/Medina
Marriott Medina
Medina Marriott
Marriott Madinah Hotel
Marriott Madinah Madinah
Marriott Madinah Hotel Madinah

Marriott Madinah Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 323 reviews" "
Rating 8 - Good. 98 out of 323 reviews" "
Rating 6 - Okay. 75 out of 323 reviews" "
Rating 4 - Poor. 33 out of 323 reviews" "
Rating 2 - Terrible. 32 out of 323 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 6 nights in Jun 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

cisse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, room comfort
the hotel is getting old and needs attention
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2020

6/10 Okay

USMAN

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Sami

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Location is good. The property is old and doesn’t reflect the industry and Marriott standards. Need a serious overall renovation.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms and washroom were so dirty. No proper maintenance.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Room was not clean and very old furniture. Dirty bathroom and there was only shampoo
Stayed 1 night in Sep 2019

6/10 Okay

Muhammad Adeel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
they are denying to give as they were saying that its weekend and we dont want to sell our rooms cheeply.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Khalid

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Abdelrahman

Disliked: Staff & service, property conditions & facilities, room comfort
You need to wait for long time for elevator, there is no parking and you need to pay for the parking near the hotel, it is damaging the overall name of Marriott comparing to Marriott in other conteries.
Stayed 4 nights in Jun 2019

8/10 Good

Tajammul, London

Liked: Cleanliness, staff & service, room comfort
Great hotel. 7 minuets walk to haram.
Great stay. Staff very friendly 6/7 minuets walk to haram. Shuttle available to go haram. Can be called on return but not practical.
Stayed 6 nights in Apr 2019

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Olatunji muritala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to be good location
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Business traveler
There is nothing unique about the property, however the service was ok and the property was clean.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good service and clean property. Need to improve dining facilities. The prices should be reasonable.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018