See all properties

Pullman Zamzam Madina

5.0 star property

Choose dates to view prices

Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Twin Beds (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 Bedroom (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace
View from property
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    ‪6 min walk‬
  • Al-Baqi Cemetery
    ‪7 min walk‬
  • Madina Mall
    ‪6 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Twin Beds, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Twin Beds (Without view)

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

Junior Suite, 1 Bedroom (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, City View (4 Twin Beds)

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Room, 1 King Bed (No View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

LED TV

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds (Panoramic Haram View)

Deluxe Room, 2 Twin Beds (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

Al Manakha Rotana Madinah

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (149)
The price is $243
per night
$294 total
includes taxes & fees
May 15 - May 16
Al Manakha Rotana Madinah

About this property

Pullman Zamzam Madina

5-star hotel in Madinah City Center
4 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pullman Zamzam Madina is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 785 out of 1257 reviews
Rating 8 - Good. 229 out of 1257 reviews
Rating 6 - Okay. 116 out of 1257 reviews
Rating 4 - Poor. 49 out of 1257 reviews
Rating 2 - Terrible. 78 out of 1257 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tala

Enjoyed my stay for the second time !!
Stayed 4 nights in Jan 2025

10/10 Excellent

Raffay

Stayed 2 nights in Jan 2025

8/10 Good

Siraz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good but would rate it a 4*. Does not have enough staff and porters to help and assist to rate 5* The decor is quite dated as well.
Stayed 5 nights in Jan 2025

10/10 Excellent

Khawaja Nasir

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to the Haram, friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Siar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right opposite the mosque
Stayed 3 nights in Oct 2024

8/10 Good

Fozia

Stayed 2 nights in Jan 2025

6/10 Okay

Shaheen

Traveled with family and small children
Liked: Cleanliness, staff & service
Room 756 TV displayed welcome Mr Humayun, and I was not. I called the front immediately and requested them to change that to my name. It never changed. This is NO big deal but a mistake that could have been corrected! When checking in I was told " are you aware that you have a handicap access.." I answered him no, besides I didn't know why that concerns anyway, then he assigned me a different room which was all the to the end of hallway, a long walk with a toddler! In the shower the standing shower place is very congested and while you are standing you could bump easily with other fixtures on the installed on the left wall. Quality of the toilet tissues weren't up to a 5 star standard.
Stayed 2 nights in Jan 2025

8/10 Good

Nabil

Traveled with family
Liked: Cleanliness, staff & service, amenities
Generally OK, but the room was a little noisy and no light.
Stayed 3 nights in Jan 2025

10/10 Excellent

Waheed

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

syed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing..
Stayed 4 nights in Jan 2025

8/10 Good

Nazyah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely just the level of dust on the furniture in my room was a bit of an issue as I believe it did affect my skin. So they just need more dusting really but everything else was lovely staff are great They could have a little bit more of a selection for the breakfast as there wasn’t much for my little boy to eat
Stayed 4 nights in Jan 2025

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is excellent and the location is amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Riaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Imran

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Asim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel, Perfect Location

>>> beautiful hotel >>> wide variety of breakfast >>> perfect location
Stayed 3 nights in Dec 2024

8/10 Good

Burhan

Traveled with family
Liked: Staff & service, amenities
Close to the Haram which makes it convenient. The carpet is a little on the older side but other than that I am satisfied with my stay here
Stayed 3 nights in Jan 2025

6/10 Okay

mubine

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Saad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Advertised as 2 king bed, but got room with only 1 king bed. Hotel reception did not accommodate or help. Nor did Hotels.com fix their error
Stayed 2 nights in Dec 2024

10/10 Excellent

Kazi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location from the Kaaba complex, loved the decor and cleanliness of the hotel and the room. I will highly recommend to anyone that are going to Makkah for pligrimmage.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tayyaba

Stayed 1 night in Jan 2025

10/10 Excellent

Syed

Stayed 7 nights in Jan 2025

10/10 Excellent

mosadaq j

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

mosadaq j

Stayed 3 nights in Jan 2025

10/10 Excellent

Fuad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Madinah Stay

Amazing stay with my wife, 3 kids and my mother. My youngest is 11 months and the crib was extremely helpful. The hotel staff were amazing and very helpful from the check-in to the check-out. Will definitely stay here again when I return to Madinah InshaAllaah.
Stayed 3 nights in Jan 2025

8/10 Good

Sohail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient and close to masjid nabwi, but bit over priced
Stayed 3 nights in Jan 2025