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Pullman Zamzam Madina

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February 2025

Photo gallery for Pullman Zamzam Madina

4 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, in-room safe, desk, laptop workspace
Interior detail
Premium bedding, in-room safe, desk, laptop workspace
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    6 min walk
  • The Green Dome
    6 min walk
  • New Bilal Market
    6 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Room options

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Twin Beds (Without view)

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds) | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, City View (4 Twin Beds)

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

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Exterior

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Restaurant
Air conditioning
Gym
3.6 out of 5, Good, (1002)
The price is $266
per night
$321 total
includes taxes & fees
Jan 7 - Jan 8
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About this property

Pullman Zamzam Madina

Hotel in Madinah City Center
4 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pullman Zamzam Madina is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1108 reviews" "
Rating 8 - Good. 195 out of 1108 reviews" "
Rating 6 - Okay. 104 out of 1108 reviews" "
Rating 4 - Poor. 50 out of 1108 reviews" "
Rating 2 - Terrible. 81 out of 1108 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marryam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Abdul, Granger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sheema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Food quality needs improvement.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed Akil Ilyas

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view
Panoramic view of haram from the room
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarfaraz Anwar

Stayed 5 nights in Sep 2024

8/10 Good

Muhammad Kasim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Prophet ﷺ Mosque. Near to Riyalul Janna entry point. Very polite and friendly staff. Very quick to tend to our requests. Muslimah entry point is a bit further.
Stayed 5 nights in Sep 2024

10/10 Excellent

Irfan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location & helpful staff
Good location and thank you for the upgrade. Helpful staff at checking and out.
Stayed 1 night in Sep 2024

10/10 Excellent

Allah

Madia Datta
It is very convenience right front of profit mosque One minute walk nice restaurant great breakfast overall preferred that property been there so many times
Stayed 1 night in Sep 2024

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

NADEEM

Liked: Staff & service
It was a suite but sleep for two
Stayed 3 nights in Sep 2024

10/10 Excellent

Aisha Ibrahim

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Some staff are friendly and some are not.
Stayed 2 nights in Sep 2024

2/10 Terrible

SHUVO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very very bad hotel room condition..but room boys are very helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

BADAR

Stayed 2 nights in Sep 2024

10/10 Excellent

Sertaj

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to mosqe
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammed Zaheer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, clean, very close to Masjid Al Nabwi. Only reason it's not a 10 because house keeping were frugle with toilet paper, tea/coffee/water replenishment however reception were quick to resolve.
Stayed 6 nights in Aug 2024

10/10 Excellent

Asif

Stayed 6 nights in Aug 2024

10/10 Excellent

Ubaid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mamadou

Traveled with group
Liked: Staff & service
Amazning staff
Stayed 3 nights in May 2024

10/10 Excellent

Habibur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel . Great breakfast service. Very close to masjid a NaBobi. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raheel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first trip of Umrah and alhumdulillah I had probably picked the best possible place in Medina to stay. I will be booking again in the future inshallah
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad Nazar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Highly recommend
Great location. Helpful staff. Good breakfast. Nothing really negative to stay. Will highly recommend.
Stayed 1 night in Aug 2024