Pullman Zamzam Madina

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December 2024
January 2025

Photo gallery for Pullman Zamzam Madina

4 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, in-room safe, desk, laptop workspace
Interior detail
Premium bedding, in-room safe, desk, laptop workspace
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    6 min walk
  • The Green Dome
    6 min walk
  • Baqi Cemetery
    7 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Room options

Deluxe Suite, City View (1 Double Bed and 2 Twin Beds)

  • 807 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Superior Room, 2 Twin Beds, City View

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed (Without view)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, City View (1 King Bed)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 3 Twin Beds (Without view)

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

Haram view, Deluxe Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom (1 King Bed, Without View)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite (1 Double and 2 Twin, Haram View)

  • 915 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Superior Room, City View (4 Twin Beds)

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

Executive Suite, City View (1 Double Bed and 2 Twin Beds)

  • 915 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Junior Suite, 1 Bedroom (Panoramic Haram View, 1 King Bed)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Pullman Zamzam Madina

Hotel in Madinah City Center
4 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Pullman Zamzam Madina is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 649 out of 1068 reviews" "
Rating 8 - Good. 190 out of 1068 reviews" "
Rating 6 - Okay. 102 out of 1068 reviews" "
Rating 4 - Poor. 45 out of 1068 reviews" "
Rating 2 - Terrible. 82 out of 1068 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good stay, but at breakfast a waiter invaded my wife's personal space and touched her phone while it was in her hands whilst wearing dirty gloves
Stayed 2 nights in Aug 2024

10/10 Excellent

Irfan

Stayed 9 nights in Aug 2024

2/10 Terrible

JAMIL, Staten Island

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom problems There is no blockage for a shower to water to stay inside in the tub So when are we take a shower all the water comes up
Stayed 3 nights in Aug 2024

10/10 Excellent

Azra

Stayed 2 nights in Aug 2024

10/10 Excellent

Sema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Assia

Traveled with family
Liked: Staff & service, property conditions & facilities
It was close to Medina and lots of shopping places
Stayed 4 nights in Aug 2024

10/10 Excellent

Mabroor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Nauman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good hotel but far from ladies praying area in masjid e nabawi
Stayed 5 nights in Aug 2024

10/10 Excellent

saqib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect we enjoyed our time while staying
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

8/10 Good

Umarfaruq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

izhar ud

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

4/10 Poor

Yassin

Liked: Cleanliness, staff & service, property conditions & facilities
Price was bit too much no breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Hazem

Stayed 1 night in Aug 2024

8/10 Good

Suleman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

El Nour

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience staying in Zamzam Pullman Madina in all aspects specially proximity to the haram and easy access. Staff are friendly, helpful and supportive. Definitely I will stay here with my family again on our next trip to Madina Insha Allah.
Stayed 4 nights in Aug 2024

8/10 Good

IBRAHIM, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

Basir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property
Stayed 1 night in Jul 2024

8/10 Good

IBRAHIM, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition great location.
Stayed 2 nights in Aug 2024

8/10 Good

IBRAHIM, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Abdulsabur, Ibadan

Liked: Cleanliness, staff & service, property conditions & facilities
Just worth the money and time
Stayed 2 nights in Aug 2024

2/10 Terrible

Muhammad

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please Beware of booking this Hotel as I had very bad experience with My reservation. I paid around 200$ per night while the rate for that night online was 130$ . When I arrived at the property they shared that since I had entered data for only one person name so my wife wont get Breakfast. This was so ridiculous that even Expedia people called them to explain that but They never listened and asked for 83 SAR for adding one breakfast . This was so bad and not a hospitality you expect for a five star hotel.
Stayed 3 nights in Jul 2024

8/10 Good

MD

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Miron

Stayed 3 nights in Aug 2024