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Sofitel Shahd Al Madinah

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel Shahd Al Madinah

Presidential Suite, 1 King Bed | Premium bedding, free minibar, in-room safe, desk
Bar (on property)
Premium bedding, free minibar, in-room safe, desk
Exterior
Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view) | Premium bedding, free minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
King Fahad Road, Building 2943, Madinah, 42311
  • The Green Dome
    7 min walk
  • Prophet's Mosque
    8 min walk
  • Baqi Cemetery
    10 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Room options

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram Plaza view)

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 1 King Bed

  • 1292 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View) | Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 3 Bedrooms (Haram Plaza View)

  • 1292 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 Twin Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Twin Bed (Prestige)

  • 452 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

  • 452 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

  • 452 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

  • 452 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Classic Triple Room, 3 Twin Beds

  • 355 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Sofitel Shahd Al Madinah

5-star hotel in Madinah City Center
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
Sofitel Shahd Al Madinah offers 469 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers multilingual staff, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).

Sofitel Shahd Al Madinah is a smoke-free property.

Arabesque - This restaurant serves breakfast, lunch, and dinner.
Shalimar - Onsite coffee shop. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SAR 100 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Arabesque
  • Shalimar

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: SAR 100 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Sofitel Shahd Al Madinah Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 218 out of 374 reviews" "
Rating 8 - Good. 65 out of 374 reviews" "
Rating 6 - Okay. 35 out of 374 reviews" "
Rating 4 - Poor. 24 out of 374 reviews" "
Rating 2 - Terrible. 32 out of 374 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Rizwana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Mustapha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance is amazing
Stayed 1 night in Sep 2024

10/10 Excellent

rahma

Traveled with partner
Enjoyed my stay. My room got a free upgrade
Stayed 2 nights in Sep 2024

2/10 Terrible

Muhsen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner broke down and started dripping water.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ammarah

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Faruk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Aug 2024

8/10 Good

saria

Stayed 2 nights in Aug 2024

10/10 Excellent

Safira

Liked: Staff & service, amenities, property conditions & facilities
The service was very good
Stayed 2 nights in Sep 2024

2/10 Terrible

Nasra

Stayed 3 nights in Aug 2024

10/10 Excellent

Altaf

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 8 nights in Aug 2024

2/10 Terrible

Moataz

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

FARAZ

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and the amenities were good. Breakfast buffet was also quite good. Although I've stayed at a similar hotel with slightly wider variety.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohmed

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Aug 2024

10/10 Excellent

Ehab

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the mosque, clean and nice people. I’ll stay in this hotel again Inshaa Allah
Stayed 4 nights in Aug 2024

10/10 Excellent

Hafidha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Abdul

Traveled with family
Liked: Staff & service
Over all it was par experience. Highlighted issues to the management hopefully they’ll fix it for future guests. As I was there for only 2 days didn’t wanted to make a big deal out of it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room spacious complimentary soft drinks comfortable beds. Very nice scent in the hallway
Stayed 2 nights in Aug 2024

8/10 Good

Abdulbasset

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

muhammad

Stayed 2 nights in Aug 2024

8/10 Good

Samah

Traveled with family
Liked: Staff & service
Close to haram
Stayed 3 nights in Aug 2024

6/10 Okay

ABDULHAMID

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location premium hotel
Stayed 2 nights in Jul 2024

4/10 Poor

Azizur

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is located yards away from the Masjid which is incredible. The staff and service were good. Good selection of food options (breakfast and dinner) as we went for half board. However, the property is in a bad state and cleanliness was very poor. During our 2nd night the whole curtains railing fell down, however this was promptly fixed. Basic amenities like shower gel and lotions were empty, towels limited, floors creaking and housekeeping looked like they just did up the bed. Very busy and noisy hotel.
Stayed 2 nights in Aug 2024