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Sofitel Shahd Al Madinah

5.0 star property

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Exterior
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Exterior
Interior
Suite, 1 King Bed (Imperial - Harram Partial View) | Premium bedding, free minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$408
includes taxes & fees
Jan 26 - Jan 27

Explore the area

View in a map
King Fahad Road, Building 2943, Madinah, 42311
  • Place, Prophet's Mosque
    ‪8 min walk‬
  • Place, The Green Dome
    ‪8 min walk‬
  • Place, Al-Baqi Cemetery
    ‪8 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

8.0 out of 10
Very good
(24 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Classic Triple Room, 3 Twin Beds

7.4 out of 10
Good
(11 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds

7.4 out of 10
Good
(18 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view) | Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

7.2 out of 10
Good
(11 reviews)
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Twin Bed (Prestige)

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View) | Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 3 Bedrooms (Haram Plaza View)

  • 1292 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1292 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Premium bedding, free minibar, in-room safe, desk

Family Suite, Multiple Beds

  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)

Suite, 1 King Bed (Imperial - Harram Partial View) | Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Imperial - Harram Partial View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Room Triple Bed

  • Sleeps 3

Club Deluxe Twin Room

  • Sleeps 2

Classic King Room

  • Sleeps 2

View all photos for Club Deluxe King Room

Premium bedding, free minibar, in-room safe, desk

Club Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

Premium bedding, free minibar, in-room safe, desk

Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

View all photos for Classic Twin Room

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

View all photos for Prestige King Suite

TV

Prestige King Suite

  • Sleeps 4

View all photos for Superior Room, 1 King Bed, Partial Haram Plaza View

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

View all photos for Prestige Suite Partial Haram Plaza View, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Prestige Suite Partial Haram Plaza View, 1 King Bed

  • Sleeps 4

View all photos for Presidential Suite Haram Plaza View, Three Bed Rooms

Premium bedding, free minibar, in-room safe, desk

Presidential Suite Haram Plaza View, Three Bed Rooms

  • Sleeps 6

View all photos for Prestige Suite Twin

Premium bedding, free minibar, in-room safe, desk

Prestige Suite Twin

  • Sleeps 4

View all photos for Prestige Suite Partial Haram Plaza View, Twin Bed

Premium bedding, free minibar, in-room safe, desk

Prestige Suite Partial Haram Plaza View, Twin Bed

  • Sleeps 4

View all photos for Presidential Suite, Three Bed Rooms

Premium bedding, free minibar, in-room safe, desk

Presidential Suite, Three Bed Rooms

  • Sleeps 6

View all photos for Superior Room, Twin Bed, Partial Haram Plaza View

Premium bedding, free minibar, in-room safe, desk

Superior Room, Twin Bed, Partial Haram Plaza View

  • Sleeps 2

View all photos for Family Suite Twin Room

Premium bedding, free minibar, in-room safe, desk

Family Suite Twin Room

  • Sleeps 5

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

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About this property

Sofitel Shahd Al Madinah

5-star hotel in Madinah City Center
Along with 2 restaurants, this smoke-free hotel has a health club and a coffee shop/cafe. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
Sofitel Shahd Al Madinah offers 469 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a health club, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Sofitel Shahd Al Madinah is a smoke-free property.

Arabesque - This restaurant serves breakfast, lunch, and dinner.
Shahd Lounge - Onsite coffee shop. Open select days.
Ward Al Madinah - This restaurant serves breakfast, lunch, and dinner. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SAR 100 per day)
  • Limited onsite self parking

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: SAR 100 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Sofitel Shahd Al Madinah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 369 out of 584 reviews
Rating 8 - Good. 100 out of 584 reviews
Rating 6 - Okay. 44 out of 584 reviews
Rating 4 - Poor. 29 out of 584 reviews
Rating 2 - Terrible. 42 out of 584 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Aqeel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome
Stayed 4 nights in Oct 2025

10/10 Excellent

Narjis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

FARRAH

Liked: Cleanliness, staff & service, property conditions & facilities
Saleh at the front desk provided the best customer service experience. Room itself was so clean and comfortable. Food was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

ZAHID HUSSAIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walking distance to the haram and my restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adeel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Nazeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities
Great breakfast and good service
Stayed 5 nights in Sep 2025

8/10 Good

Fatemah

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location was convenient, the staff was very friendly and the breakfast was delicious
Stayed 2 nights in Sep 2025

10/10 Excellent

SHAHZADA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay in Madinah Munawarra..City of Peac

The hotel location is the best .. u come out and literally walk 1 min and u are in the Masjid... opp is tayabba shopping center & bin daood so no need to go shopping anywhere... food shops all around ...i would not stay anywhere else
Stayed 4 nights in Sep 2025

10/10 Excellent

Mehbub

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From start to finish everything went according to plan. Being busy in restaurant at breakfast time staff did their best to make sure that you got what you needed. Clean rooms. Jafar from room cleaning was very helpful. Breakfast was good plenty variety. Location of hotel brilliant.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ali

Stayed 1 night in Sep 2025

10/10 Excellent

Atikah

Stayed 4 nights in Sep 2025

10/10 Excellent

Yousef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Abderrahmane

Stayed 1 night in Sep 2025

10/10 Excellent

Mohammad Suleman

Stayed 1 night in Sep 2025

10/10 Excellent

Syed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel to live in
Stayed 3 nights in Sep 2025

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

Ahmed

Traveled with family
Liked: Staff & service, room comfort
Entrance right on the haram al nabawi
Stayed 3 nights in Sep 2025

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Shafiga

Stayed 3 nights in Sep 2025

10/10 Excellent

Junaidah

Stayed 2 nights in Sep 2025

10/10 Excellent

Lita, Bellevue

👍
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, Management are helpful in our needs.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness
Stayed 4 nights in Sep 2025