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Shaza Regency Plaza

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Photo gallery for Shaza Regency Plaza

Reception
In-room safe, desk
Quadruple Room | Bathroom | Free toiletries, hair dryer, slippers
Restaurant
Quadruple Room | In-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
$252
includes taxes & fees
Dec 13 - Dec 14

Explore the area

View in a map
Siteen Road, Northern Destrict, Madinah, Al Madinah Province, 35980
  • Place, Prophet's Mosque
    ‪10 min walk‬
  • Place, The Green Dome
    ‪10 min walk‬
  • Place, Al-Baqi Cemetery
    ‪10 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk

Classic Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, desk

Classic Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk

Quadruple Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 4 Twin Beds

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About this property

Shaza Regency Plaza

Hotel in Madinah City Center
This hotel features dry cleaning, a 24-hour front desk, and free WiFi in public areas. Housekeeping is available on request.
Shaza Regency Plaza offers 432 air-conditioned accommodations with laptop-compatible safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is provided on request.
Shaza Regency Plaza features dry cleaning/laundry services and an elevator. Public areas are equipped with complimentary wireless Internet access.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
During the month of Ramadan, from February 18 - March 19, 2026, guests booked in breakfast included rate plans will receive Sohor meal.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 50 for adults and SAR 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007217

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property is also known as

Shaza Regency Plaza Hotel
Shaza Regency Plaza Madinah
Shaza Regency Plaza Hotel Madinah

Shaza Regency Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 32 out of 63 reviews
Rating 8 - Good. 17 out of 63 reviews
Rating 6 - Okay. 5 out of 63 reviews
Rating 4 - Poor. 7 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

a*mdany

Stayed 2 nights in Aug 2025

10/10 Excellent

Huda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotels has some of the nicest service staff ever, they are all smiling, eager to help, and they go out of their way for the guests. The front desk staff are a bit standoffish, they promised me a long bed, then u got two twins. My second complaint is that my room window was facing a construction site, that went into full gear all through the night, and I am a pretty light sleeper, my earplugs helped a bit, I asked to change the room and they didn’t give me another one, glad it was a short stay. The location is prime, accessible by car, and a moderately short walk to alharam.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay and a very fast cheak in and thank you for the amzing service
Stayed 1 night in Aug 2025

4/10 Poor

Khurram

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location and overall great staff. The room was dated and the washroom was in a poor state. The property needs major updating. Breakfast was not the greatest but ok. The hotel is not worth the price it charges and is more like a 2 star or 2.5 star at best.
Stayed 7 nights in Apr 2025

6/10 Okay

Junaid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights, stay was okay. Rooms were clean, cleaning staff were helpful and friendly. The hotel could improve overall management, especially at night.The second night we heard 3 fire alarms at night intermittently (2 am, 3 am, 3:30 am). The third night (12 am) there were kids running around and talking in loud voices in the corridor. This continued for about 1 hour.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yasar

Stayed 5 nights in Apr 2025

8/10 Good

Mateen

Stayed 1 night in Apr 2025

10/10 Excellent

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

HUSSEIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

mohamed, Princeton

Disliked: Staff & service
I need my refund fir the following reason; First night once we arrived to hotel Regency , the AC was not working in our room #1303 we reported it and then at 1 am they moved us to another room #603 that also has broken AC . They try to fix it , it took them longer then they put us in Room #1030 at about 4:15 am. No sleep all night . In addition by moving our luggage to 3 different rooms , my wife lost her dress or was stollen from her till the following day when we complained and reported the missing dress then they brought it to us after 2 hours negotiation and denial . This was the worst experience with Expedia since 2010 and I hope to receive my full refund. Thank you
Stayed 3 nights in Apr 2025

10/10 Excellent

Umar

Stayed 5 nights in Apr 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025

8/10 Good

hamad

Liked: Cleanliness
Just need good cleaning for the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Bilal aboobaker

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Md fotik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Fantasy stay, close to Majid nabawi and everything else
Stayed 1 night in Feb 2025

4/10 Poor

Amir Ali

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, Wifi wasn't working staff kept lying it will be fixed and they are working on it. Some staff very rude, except Minar the girl at reception she was very helpful. Very badly managed property, seems manager didn't care at all of the customers and kept over ruling staff wanting to help the customers. Not recommended at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Tausif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

It’s ’OK’ but needs improvement

This an ok hotel. 3 stars. Not much more than that though. Supposedly recently renovated in 2023, not to the best of standards. The triple room bathroom design is terrible. Very little natural sunlight in the room. And a bit cramped in the room Can’t fault the cleaning/lobby/bellboy staff though. Very friendly and service with a smile. A credit to this hotel. Just a shame the physical place itself is outdated and dingy.
Stayed 6 nights in Dec 2024

2/10 Terrible

Nasir

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suggest avoid this hotel at any cost if possible.

Very unpleasant management. I travelled with group of 7 people and at the front desk I was told that my booking was cancelled since I did not confirm my arrival/reservation (I never received any email from the hotels management or Hotels.com). There were atleast 5 more families who had similar experience. It is below par service from Hotels.com for not letting us know of any requirements and listing such facilities. End of the day no one takes responsibility (neither the hotel nor hotels.com).
Stayed 2 nights in Dec 2024

4/10 Poor

MOHAMMAD

Traveled with family
Disliked: Staff & service, property conditions & facilities
We were four people and we were told, the rule supposedly was 3 water bottles per room. Every time we wanted to ask for something, it seemed like a huge task and as if they were doing us a huge favor. The staff were nice and friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Malinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Masjid Nabawi. Near hotel 2 minutes walk have ASIAN food stalls selling Indonesian & Malaysian food. Convenience shop and laundry all around. Very good spot. Hotel ok not bad. Food ok. If you’re not fussy and picky.
Stayed 5 nights in Dec 2024

8/10 Good

Siraaj

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi don't work in room
Stayed 4 nights in Nov 2024

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nasia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, close to the mosque.
Stayed 1 night in Dec 2024