Dry cleaning, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Shaza Regency Plaza offers 432 air-conditioned accommodations with laptop-compatible safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is provided on request.
Shaza Regency Plaza features dry cleaning/laundry services and an elevator. Public areas are equipped with complimentary wireless Internet access.
Shaza Regency Plaza is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Languages
Arabic, English, French, German, Indonesian, Urdu
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children
Conveniences
24-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Entertainment
Flat-screen TV with satellite channels
Food and drink
Electric kettle
More
Air conditioning
Desk
Laptop-compatible safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 50 for adults and SAR 25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007217
We should mention
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Property is also known as
Shaza Regency Plaza Hotel
Shaza Regency Plaza Madinah
Shaza Regency Plaza Hotel Madinah
Shaza Regency Plaza Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This an ok hotel. 3 stars. Not much more than that though. Supposedly recently renovated in 2023, not to the best of standards. The triple room bathroom design is terrible. Very little natural sunlight in the room. And a bit cramped in the room
Can’t fault the cleaning/lobby/bellboy staff though. Very friendly and service with a smile. A credit to this hotel. Just a shame the physical place itself is outdated and dingy.
Very unpleasant management. I travelled with group of 7 people and at the front desk I was told that my booking was cancelled since I did not confirm my arrival/reservation (I never received any email from the hotels management or Hotels.com).
There were atleast 5 more families who had similar experience.
It is below par service from Hotels.com for not letting us know of any requirements and listing such facilities. End of the day no one takes responsibility (neither the hotel nor hotels.com).
We were four people and we were told, the rule supposedly was 3 water bottles per room. Every time we wanted to ask for something, it seemed like a huge task and as if they were doing us a huge favor. The staff were nice and friendly.
Walkable to Masjid Nabawi. Near hotel 2 minutes walk have ASIAN food stalls selling Indonesian & Malaysian food. Convenience shop and laundry all around. Very good spot. Hotel ok not bad. Food ok. If you’re not fussy and picky.
Great location to the Masjid only few minutes walk. Overall good stay. Only cons the pillow way to big/high that gives you a Neck ache and the free breakfast not the best. The staff and the service was great cant fault them
No issues whatsover, great location & staff are very friendly
Zuber
Stayed 5 nights in Oct 2024
6/10 Okay
Waseem, MOBILE
Oct 25, 2024
Liked: Cleanliness
Disliked: Staff & service
Check in staff ignored us. I did not feel welcome at all. There was 3 people at the check in counter, one was busy the other two were busy chatting. Room was clean. Hotel is old. Bathtub had leak from the roof with Brown water dripping, hope it was not poop water. Over all not too bad but will not stay there again.
Check in started off a little tedious. Reception staff couldn't find the reservation. But eventually was sorted.
Room description and pictures on expedia are lretty accurate. I booked 2 quads and they were a good size. Beds were singles. Pillows were just tooo thick and plump though.
Both our rooms were on the city side, right on king faisal road so at night there was often a bit of noise
Didnt have breakfast included in the rate, but i went to check the breakfast out one morning and it was pretty basic.
It was an easy enough walk to the Haram from the hotel too
I think overall the question is would i book this hotel again ? I think i would.
Excellent location, 3-5 min walk to masjid e Nabvi. Best price for such a location. Hotel was really nice and the staff were very accomodating.
Ali Azhar
Stayed 2 nights in Oct 2024
10/10 Excellent
Muhammad
Sep 20, 2024
Muhammad
Stayed 9 nights in Aug 2024
4/10 Poor
Mohammed
Traveled with family and small children
Sep 1, 2024
Disliked: Cleanliness, staff & service
Reception staff was not friendly.
Mohammed
Stayed 2 nights in Aug 2024
8/10 Good
Tahir
Dec 18, 2023
Disliked: Cleanliness
Tahir
Stayed 5 nights in Dec 2023
6/10 Okay
Abdullah
Traveled with family
Dec 5, 2023
We booked 2 rooms with 2 beds. Requested same floor. They gave us three bed tiny rooms. Extra bed for what? No place for suitcases. One room on 6th and other on 14th. There could have been better options but our trip was last minute plan. Not a good choice