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December 2024
January 2025

Photo gallery for Y platinum

In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior
Reception
Suite, 1 Bedroom, Connecting Rooms | In-room safe, blackout drapes, iron/ironing board, free WiFi
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Medina, Medina, Madinah, Al Madinah Province, 4524
  • Taibah University
    4 min drive
  • Al Noor Mall
    7 min drive
  • Islamic University of Madinah
    9 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    17 min drive

Room options

Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Connecting Rooms

  • Sleeps 3
  • 1 King Bed

Triple Room

  • Sleeps 1
  • 1 Large Twin Bed

Family Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

Similar properties

About this property

Y platinum

Madinah hotel with restaurant
This hotel features a restaurant, dry cleaning, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Y platinum offers 70 air-conditioned accommodations with safes and irons/ironing boards. Flat-screen televisions come with satellite channels.

This Madinah hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Madinah hotel also offers laundry facilities, dry cleaning/laundry services, and an elevator. Onsite covered self parking is complimentary.

Y platinum has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Y platinum has a restaurant on site.

Languages

Arabic

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property is also known as

Y platinum Hotel
Y platinum Madinah
Y platinum Hotel Madinah

Y platinum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 23 out of 49 reviews" "
Rating 8 - Good. 13 out of 49 reviews" "
Rating 6 - Okay. 5 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 4 out of 49 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Matab, West Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean no noise and safe
Stayed 3 nights in May 2024

8/10 Good

Oseni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing, will try again!
Stayed 12 nights in Mar 2024

10/10 Excellent

Kazeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Conducive
Good experience
Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel had a bad smell and the pictures were so deceptive.
Stayed 1 night in Feb 2024

10/10 Excellent

Muhammad Mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Jan 2024

6/10 Okay

Sadia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was hard to even get an extra towel from hotel when there were 5 people staying and they gave only 1 towel and refused to cooperate
Stayed 4 nights in Dec 2023

2/10 Terrible

Ayesha

Disliked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Abdullahi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and state of the art facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Salam

Traveled with family
Liked: Amenities
Very kind people. Geat breakfas The room very clean
Stayed 4 nights in Jan 2024

2/10 Terrible

TARIQUR

Traveled with family
Disliked: Amenities
On arrival at the property, I was told there is no such reservation. I had to find an alternate accommodation for 2 nights in madina. Very bad experience indeed.
Stayed 2 nights in Dec 2023

6/10 Okay

MD WALIUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine but too much noise from the other rooms and their toilets.
Stayed 5 nights in Dec 2023

8/10 Good

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not in good condition.
Stayed 3 nights in Dec 2023

2/10 Terrible

shaymaa

Stayed 2 nights in Dec 2023

4/10 Poor

Saleh

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unmaintained facility. Broken furniture and lack of basic amenities such as towels and iron. Requested these items multiple times and when I got an iron it had burned cloth on it and damaged my clothes. Really low quality place.
Stayed 3 nights in Dec 2023

10/10 Excellent

Muhammad

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
No one come to cleaning all day even they didn’t take trash
Stayed 2 nights in Nov 2023

8/10 Good

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Mohammad Saeed

Traveled with family
Liked: Cleanliness, amenities
A bit far from Prophet's mosque but good compare to the hotels in Haram area. Quiet and safe, clean. The ine problem is they don’t do housekeeping on daily basis, the travelers needs to ask for it. I will recommend.
Stayed 5 nights in Sep 2023

10/10 Excellent

AHMED

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Aqib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, staff was cooperative. Little far from Masjid Nabwi. You need to book your uber/taxi in advance.
Stayed 3 nights in Feb 2023

10/10 Excellent

Taghreed

Stayed 1 night in Feb 2023

10/10 Excellent

Abdullatif

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was lovely and helpful