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Great location, clean, helpful staff

The Grand Ambassador Santorini Hotel had the best views on the island! The staff even upgraded our room at no cost due to some maintenance issues with our original room. My Wife and I received world class customer service from the staff! We will definitely be visiting Santorini, Greece again in the future! Thank You Grand Ambassador Santorini Hotel for the AMAZING hospitality!

Very welcoming and hospitable semi check-in process. We were provided with a welcome drink and front desk lady (Christina) provided us with a map of Santorini with key places to see and visit, as well as where to not waste our time seeing. Provided restaurant recommendations and stored our bags until it was time to check-in. When we did check-in, a different front desk lady (Maria) provided us with info on pool restaurant and upper restaurant lounge but did NOT tell us about the included breakfast and where that was located. We missed breakfast the next morning and it wasn't until I checked our reservations that I recalled the hotel had free breakfast and we had to ask Christina our 2nd morning about it and we were supposed to get a free bottle of sparkling wine with each of our rooms which was never given. Besides those 2 mishaps, the hotel is in a good location and the pool area is nice. Don't miss out on the included breakfast as it's a decent spread.

We stayed five nights in Aria’s La Traviata Villa. It was a great apartment-style accommodation with two bathrooms and two private mini-pools/hot tubs. One was inside the primary bathroom area and the other was up an outdoor flight of stairs in a private balcony area, which was superb. Clear views of Fira and the caldera. We took our breakfast there everyday, and decided to keep the pool water cool as it was a hot time of year. The only drawback to the accommodation was that the second bed was a sofa bed and was a little short for my tall son and not totally sturdy. Other than that everything was perfect. Stacy’s communication and assistance was fantastic and appreciated. The two gentleman who brought our luggage the long way from the parking area and who brought our breakfast everyday were awesome as well. The local is literally steps from the main part of Fira but when you’re in you Villa you’re a world away. Worth every penny.

⭐⭐⭐⭐⭐ An absolutely outstanding stay! Desiterra exceeded every expectation. The villas are beautiful, peaceful, and impeccably maintained, with breathtaking views. The staff made us feel genuinely welcome from the moment we arrived and went above and beyond to ensure we had an unforgettable experience. The food was exceptional, the spa was incredibly relaxing, and the entire resort is the perfect place to unwind while still being close to everything Santorini has to offer. We made memories that will last a lifetime and can't wait to come back. Highly recommended!

Todo muy limpio y preservado.

Everything was perfect.