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The staff were very helpful and attentive. The coffee bar and seating area was nice after a long day of walking. The recommendation for traditional Austrian food at the Die Weisse restaurant and beer hall outside the main tourist areas was excellent. The bed was very comfortable, the hotel was situated well within the new town close to the old town. The breakfast was excellent.

A wonderful hotel and everything in it is great—the location, cleanliness, and free parking are all excellent. However, the only downside is that no one came to clean the rooms during my 3-night stay, even though I had the cleaning sign hanging on the door.

Hotel reception staff made it slightly complicated and unwelcoming experience. Staff did try to help but made me feel that as i have booked with Expedia hence they can not help us and suggested to book directly with hotel. Location is okay not brilliant. This hotel can do a lot better if customers relationship is kept on focus. Some staff members were very helpful. Breakfast and restaurant staff was amazing Spa facilities were great. Location of this hotel is okay.

Great place , recommend to everyone

Property is in a residential neighborhood about 15 minutes by bus to the main part of the city. We were able to walk to grocery stores and restaurants. Kitchen has only salt and pepper so come prepared if you intend to cook, but there is a coffee maker and tea provided. Bed was comfy. Free washer and dryer in basement which was wonderful. There is no elevator.

Lovely hotel with friendly staff. My room was at the front of the hotel which could be a little noisy… especially with ambulances dashing by… the hotel is near 2 hospitals. However this did not distract from the quality of the hotel. I was also given a free bus and tram ticket to use for the whole of my stay. Public transport is plentiful near the hotel. I can recommend the hotel and would definitely use it again.

Wonderful stay and experience Well equipped gym and an amazing pool Wish we could have gotten an appointment to the spa. Couldn't get an appointment despite trying more than a month in advance