AC Hotel Melbourne Southbank

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Exterior
Premium Room, 1 King Bed, Non Smoking, City View | View from room
Outdoor pool
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • DFO South Wharf
    5 min walk
  • Crown Casino
    11 min walk
  • Melbourne Convention and Exhibition Centre
    11 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    21 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking, View

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 3 Twin Beds, Non Smoking

  • 388 sq ft
  • Sleeps 4
  • 3 Twin Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

Signature Suite, 1 King Bed, Non Smoking, City View

  • 775 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel Melbourne Southbank

4-star hotel in Southbank
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, concierge services, and dry cleaning are onsite. Housekeeping is available on request.
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AC Hotel Melbourne Southbank features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

AC Hotel Melbourne Southbank is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 35 for adults and AUD 17.50 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 70 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 319 out of 456 reviews" "
Rating 8 - Good. 93 out of 456 reviews" "
Rating 6 - Okay. 25 out of 456 reviews" "
Rating 4 - Poor. 8 out of 456 reviews" "
Rating 2 - Terrible. 11 out of 456 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy and smooth- Harry was absolutely awesome and looked after all our check in needs. He was also super helpful with answering all our questions The room was clean and comfortable and we really enjoyed our stay here
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Service was excellent at check in and went over and above to make us feel welcome. We had a superior room with city view which we could not fault. Buffet breakfast was one of the better ones we have had. Staff amazing at the bar. Location close to casino and CBD. Parking option is great and only a short stroll away. Would recommend.
Stayed 1 night in Aug 2024

8/10 Good

Rod

Traveled with partner
Friendly staff, clean well appointed rooms.
Stayed 3 nights in Jul 2024

8/10 Good

Ray

Traveled with partner
Liked: Amenities, property conditions & facilities
Walking Distance to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed for 1 night and it was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the convention centre and a short stroll or tram ride to Southbank and the city centre. Friendly staff. Great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean facilities, great location
Stayed 2 nights in Aug 2024

8/10 Good

Claire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that all 3 of us were in same room. Was comfy. The staff were very helpful and nothing was too much for them. Wish hotel was a bit closer to city shopping. Too far to walk as a bit older guests. We survived but ended up getting Ubers everywhere as not familiar with the distances to certain attractions. One downfall was no tea bags or sugar for a cup of tea. Only 2 mugs for 3 people.
Stayed 3 nights in Aug 2024

8/10 Good

ANITA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar Felipe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great place! Confortable, spacious and clean rooms. Service 10/10
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Our stay was faultless. Will definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Beck

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a lovely surprise. The staff are excellent. Our room was nice and the bed was very comfortable. Breakfast was quite nice with a great selection to choose from. I had read in previous reviews that the area was awful but it was only a short walk to crown and the dfo at south wharf. Plenty of public transport offers can be found around here. It is a shame that the parking isnt undercover and is a 5 min walk away, but its not that bad! We were just unlucky that it was raining on the day of our stay. All in all i found the amenities great and i thought the hotel was very reasonably priced. I would definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Eireann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, convenient location, easy parking. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria-rose

Stayed 1 night in Jul 2024

10/10 Excellent

EUNSANG

Stayed 1 night in Jul 2024

10/10 Excellent

Warren

Stayed 1 night in Jul 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and comfortable stay
Excellent service from check in to check out. Great breakfast and dinner at the restaurant. My room was spacious, clean and the bed was comfortable. Can't fault this place. Would definitely stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandra M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent! Front desk Sara and Crystal were kind, friendly, and good advisers 😀
Stayed 1 night in Jun 2024

8/10 Good

Bradley

Stayed 3 nights in Jun 2024