Alston Apartments Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alston Apartments Hotel

Lobby sitting area
Standard Double or Twin Room | Extra beds
View from property
Lobby
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
138 Elgin Street, Carlton, VIC, 3053
  • Lygon Street
    3 min walk
  • University of Melbourne
    6 min walk
  • Melbourne Museum
    12 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    18 min drive

Room options

Standard Double or Twin Room

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Apartment, 2 Bedrooms

  • 646 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Queen Studio

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Alston Apartments Hotel

3.5-star aparthotel in Carlton
Along with self parking, this aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, express check-in, and tour/ticket assistance. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a sitting area and a coffee/tea maker, while an LCD TV with digital channels and a DVD player provide a bit of entertainment.
Alston Apartments Hotel offers 21 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature pillowtop mattresses. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 82-cm LCD televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Alston Apartments Hotel features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Melbourne aparthotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Alston Apartments Hotel has designated areas for smoking.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 15 per night); reservations required
  • Self parking on site (AUD 15 per night)
  • Limited onsite parking

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 82-cm LCD TV with premium digital channels
  • DVD player

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 21 units
  • 3 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 15.00 per night
  • Nearby parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for a deposit of AUD150 for any bookings for guests planning to arrive outside of normal check-in hours.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Alston Apartments Hotel
Alston Apartments Hotel Carlton
Alston Carlton
Alston Apartments Carlton
Alston Apartments Hotel Carlton
Alston Apartments Hotel Aparthotel
Alston Apartments Hotel Aparthotel Carlton

Alston Apartments Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 90 out of 279 reviews" "
Rating 8 - Good. 147 out of 279 reviews" "
Rating 6 - Okay. 31 out of 279 reviews" "
Rating 4 - Poor. 8 out of 279 reviews" "
Rating 2 - Terrible. 3 out of 279 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie, Wodonga, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist conveyed all necessary information to me which were easily understood and implemented. He was very friendly, polite and efficient. Free continuous wifi much appreciated.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
We like the close proximity to the hospital, the price and parking arrangements. We didn't like the smoke alarm hanging out of the ceiling, broken toilet roll holder, the dirty cups in the dish washer, no body wash in shower, broken conditioner dispenser and no plugs for sinks and towel rack ready to fall off the wall
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, only a 12 min walk to Brunswick Street. Parking was fine, aside from idiots parking and blocking the 'out' entrance of the parking spaces. Had to ask for replacement top sheet, as had some type of 'yellow stain' on it?? Doona cover under it was also stained, but the new top sheet replaced by the helpful front desk person helped. Ironing board cover very loose and needs replacing, as kept falling off the metal board. Aside from those little things, a nice place to stay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Denise

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was very dirty. Dishes in the cupboard had to be washed before use. Food residue in the fridge. Pile of smelly wet towels in the bedroom cupboard! All manner of items left behind in the bedside drawers.
Stayed 1 night in Nov 2019

8/10 Good

Andrew

Stayed 1 night in Nov 2019

8/10 Good

D, Brisbane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, close to MElbourne Univerisity. Lygon St and CBD
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint I have was my fridge wasn’t working. Other than that everything was clean and receptionist was friendly
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and it had a smell that was no good.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to uni, excellent price, friendly staff, clean room
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quiet and comfortable - everything I could want.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Location, close to Lygon st and The University of Melbourne
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Great location, great cafe below.. comfy bed, good shower
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Wonderful location. No mattress cover on bed. Ceiling light broken. Very basic.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy booking and check-in process. Great location near public transport and lots of interesting shops and cafes. Close to the city. Only downside is that there was no heating and it was freezing in the room. The bed was comfy and warm though with extra doona provided so it was a good excuse to stay in bed! Would definitely stay here again, just not in mid winter.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the location at Carlton is the best
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
Great location , very comfy place to stay It was easy to find
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will return
Convenient location, supportive staff, clean and tidy and decent value
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic but clean.
Basic but clean apartment, needing some basic maintenance or update.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very clean and tidy friendly staff.:)
Stayed 2 nights in May 2019