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Deluxe King Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Penthouse Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Single Beds Apartment

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Penthouse Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to an outdoor pool, Arrow on Swanston provides a sauna and a fitness center. The aparthotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 9688 square feet (900 square meters) include a conference center. This family-friendly aparthotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Arrow on Swanston is a smoke-free property.

  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Business center
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 2003
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Conference space size (meters) - 900
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Coin laundry on site
  • Hair salon
  • ATM/banking
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 9688
  • Conference center
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 200
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Multilingual staff

Room Amenities

Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Kitchenette
  • Desk
  • Separate sitting area
  • Iron/ironing board (on request)
  • Microwave
  • Cookware, dishware, and utensils
  • Blackout drapes/curtains
  • Shower only
  • Stovetop
  • Digital TV service
  • Free WiFi
  • LCD TV
  • TV size: 40
  • Rainfall showerhead
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of beds 2
  • Local maps
  • Laptop-friendly workspace

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cafe Crema - This café specializes in local cuisine and serves breakfast, lunch, and light fare.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Property follows sanitization practices of COVID-19 Guidelines (CDC)

UnionPay

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property is cleaned with disinfectant

Security system

Staffed front desk

Children stay free - maximum age 4

Social distancing measures are in place

Events/parties not allowed

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Parking height restrictions apply

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The property is professionally cleaned.

Contactless check-out is available.

Hotel Names

  • Arrow Swanston Apartment Carlton
  • Arrow Swanston Carlton
  • Arrow Swanston Aparthotel Carlton
  • Arrow Swanston
  • Arrow Swanston Aparthotel
  • Arrow on Swanston Carlton
  • Arrow on Swanston Aparthotel
  • Arrow on Swanston Aparthotel Carlton

Hotel Reviews

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