Arrow on Swanston

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment | Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool
Premium Penthouse Apartment | City view
Exterior
Two Single Bedroom Apartment | Living area | 40-inch LCD TV with digital channels, TV

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym
  • Laundry
  • Pool

Explore the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Lygon Street
    5 min walk
  • Melbourne Central
    6 min walk
  • Queen Victoria Market
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

Studio Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Deluxe King Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Two Bedroom Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

4 Bedrooms Apartment

  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

Two Single Bedroom Apartment

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Two Bedrooms Apartment

  • 291 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Triple Single Beds Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

Premium Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Family Apartment

  • 291 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

Studio Apartment

  • Sleeps 2
  • 1 Double Bed

Two Single Bedroom Apartment

  • Sleeps 2
  • 2 Twin Beds

Deluxe Two Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe King Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Spacious Family Apartment

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

Two Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Penthouse Apartment

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Triple Single beds

  • Sleeps 3
  • 3 Twin Beds

One Bedroom Penthouse Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Similar properties

About this property

Arrow on Swanston

3.5-star aparthotel in Carlton
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Arrow on Swanston provides a sauna and a fitness center. The aparthotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 9688 square feet (900 square meters) include a conference center. This family-friendly aparthotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Arrow on Swanston is a smoke-free property.

Cafe Crema - This café specializes in local cuisine and serves breakfast, lunch, and light fare.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib
  • Highchair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 200 units
  • 9 floors
  • Banquet hall
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Arrow on Swanston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 549 out of 2239 reviews" "
Rating 8 - Good. 729 out of 2239 reviews" "
Rating 6 - Okay. 425 out of 2239 reviews" "
Rating 4 - Poor. 277 out of 2239 reviews" "
Rating 2 - Terrible. 259 out of 2239 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Peta

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Location was this properties best appeal. With the tram stop outside the door you can get anywhere, if the trams are running that is.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Good value apartment
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant area of hotel is quiet nice and beautiful and food is also very tasty ans delicious
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in the heart of city and facilities provided by staff members is also much better
Stayed 1 night in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities
Good position and great price and excellent customer service at the reception
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very safe as located in centre pf city
Stayed 1 night in Aug 2024

8/10 Good

Alexandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Dinning area of the hotel is very big and beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is located in the centre of the city due to which it is easy to find and get things easily
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service is quite nice and all the staff members are very friendly
Stayed 1 night in Aug 2024

6/10 Okay

Katrina

Communication was average, cleanliness was average. Since arriving home my son in law and 4 year old have bed bites over them. Have emailed Arrow on Swanson and no reply Will not stay her again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is located in the heart of city due to which it’s quiet safe
Stayed 1 night in Aug 2024

8/10 Good

Pippa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Local culture is quite different
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Numerous of shopping centre are available near the property
Stayed 1 night in Aug 2024

2/10 Terrible

Brendan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was broken in our room the pictures dont do it justice it looks nothing like the pictures and the bathroom was small as and the back door didn’t lock it was terrible
Stayed 4 nights in Aug 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking space is very enough
Stayed 1 night in Aug 2024

10/10 Excellent

Pippa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Local cultural is very different and unique
Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property area is quite safe
Stayed 1 night in Aug 2024

8/10 Good

Lillian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Local culture has unique characteristics
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Numerous dining options are available nearby the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grocery stores are at walking distance
Stayed 1 night in Aug 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Area around property is very safe
Stayed 1 night in Aug 2024

10/10 Excellent

Pippa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Area around property is very peaceful
Stayed 1 night in Aug 2024

10/10 Excellent

Pippa

Liked: Cleanliness, amenities, property conditions & facilities
Numerous of shopping malls are located near the property
Stayed 1 night in Aug 2024

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Area around property is quite safe
Stayed 1 night in Aug 2024

8/10 Good

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking lots are open for visitors
Stayed 1 night in Aug 2024