Best Western Queen Victoria Market Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Queen Victoria Market Hotel

View from room
Interior detail
Executive Room, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Executive Room, Multiple Beds, Non Smoking, City View | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
77 - 79 Capel Street, West Melbourne, VIC, 3003
  • Queen Victoria Market
    2 min walk
  • University of Melbourne
    11 min walk
  • Melbourne Central
    11 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    23 min drive

Room options

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Twin Beds, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, Multiple Beds, Non Smoking, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive Room, 1 King Bed, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Room, Multiple Beds, Non Smoking, City View

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Room, 1 Queen Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Best Western Queen Victoria Market Hotel

3-star hotel in West Melbourne
Along with a business center, this smoke-free hotel has express check-out and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff.
Air-conditioned accommodations at Best Western Queen Victoria Market Hotel offer coffee/tea makers and hair dryers. Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. This Melbourne hotel also offers multilingual staff, express check-out, and a front-desk safe.

Best Western Queen Victoria Market Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 1:00 PM.

Languages

Chinese (Cantonese), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 40 per day)

Food and drink

  • Daily continental breakfast available 8:30 AM to 1:00 PM for a fee: AUD 19 for adults and AUD 19 for children

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 19 for adults and AUD 19 for children
  • Nearby parking fee: AUD 40 per day (33 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Queen Victoria Market
Best Western Queen Victoria Market Hotel Hotel
Best Western Queen Victoria Market Hotel West Melbourne
Best Western Queen Victoria Market Hotel Hotel West Melbourne

Best Western Queen Victoria Market Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 83 reviews" "
Rating 8 - Good. 26 out of 83 reviews" "
Rating 6 - Okay. 3 out of 83 reviews" "
Rating 4 - Poor. 4 out of 83 reviews" "
Rating 2 - Terrible. 0 out of 83 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

willow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff accomodated and sorted my issue swiftly and were very kind to me .
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goid value hotel
Great location hotel, good value,
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allgood
Stayed 1 night in Jul 2024

8/10 Good

Damian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here previously, well positioned for our needs.
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice and accommodating, I got there early and was able to arrange an early checking in with a small fee. Overall lovely stay, super close to the market and CBD.
Stayed 3 nights in Mar 2024

10/10 Excellent

Courtney-Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy with many amenities - it was a joy to stay in this establishment.
Stayed 1 night in Jun 2024

10/10 Excellent

Xibo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is really well situated near Queen Victoria Market. We walked there for early breakfast which was fantastic. The room whilst relatively small was very clean and had sufficient amenities. The bed was beautiful to sleep in. We felt secure and enjoyed our stay. Would definitely stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Traveled with partner
Staff are very helpful welcoming and kind.its a very secure motel.Close to the Victoria market and the trams plenty to places eat A ten minute walk to the Royal Melbourne Hospital.The bed is the best ever so comfortable.
Stayed 3 nights in Mar 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent customer service
Stayed 1 night in Mar 2024

6/10 Okay

Fahad

Disliked: Staff & service
Disappointing Experience at Best Western Queen Vic
I recently stayed at the Best Western Queen Victoria Market Hotel following a long flight and was disheartened by the lack of basic amenities like complimentary water in my room—a small but crucial comfort for any traveler. Efforts to arrange an early check-in were also met with poor communication and no cooperation from the hotel staff. These oversights marred my experience, and regrettably, I will not be choosing this hotel for my future visits to Melbourne.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near lots of nice food places, easy to get to everywhere with the tram!
Stayed 2 nights in Mar 2024

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is relatively new, and run my a Cantonese family. The rooms are a little on the small side, having said that, the rooms are very functional and clean. Water pressure : great Cleanliness : good Room : very bright, able to open windows for fresh air Location : walking distance to CBD, Victoria market next door The hotel is in a lowrise neighbourhood, the hotel only has levels from G to 3, so there is some street noise, but not a lot. The staff are very friendly and helpful - real characters, Would I stay here again? Absolutely.
Stayed 3 nights in Mar 2024

4/10 Poor

Alyssa

Stayed 2 nights in Feb 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet street
Stayed 2 nights in Feb 2024

10/10 Excellent

Lesley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the hotel. Street half a block in from tram line, opposite Vic market which is unfortunately closed on Thursdays. Very convenient for our purpose.
Stayed 1 night in Jan 2024

8/10 Good

Terry

Traveled with partner
Decent location to tram but room was very small for two adults and also a little pricey. Staff was great!!!
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location clean rooms and bathroom although a little small.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Run by wonderful people.
Stayed 6 nights in Jan 2024

10/10 Excellent

Sin Hang

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sin Hang

Stayed 2 nights in Dec 2023

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service
No nonsense room. Clean, small, comfortable bed, air conditioning. That's all I needed.
Stayed 2 nights in Dec 2023

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact, but very clean and suitable for a short stay. Great options for walking and free public transport. Amazing city light view. Very lovely staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean
Chose this hotel because close to hospital.Close to trams eating places and shops.Quiet location. New hotel
Stayed 4 nights in Nov 2023