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Best Western Queen Victoria Market Hotel

3.0 star property

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View from room
Executive Room, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Executive Room, Multiple Beds, Non Smoking, City View | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Interior detail
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
77 - 79 Capel Street, West Melbourne, VIC, 3003
  • Queen Victoria Market
    ‪2 min walk‬
  • Melbourne Central
    ‪10 min walk‬
  • Marvel Stadium
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Executive Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, Multiple Beds, Non Smoking, City View

Executive Room, Multiple Beds, Non Smoking, City View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Executive Room, Multiple Beds, Non Smoking, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Executive Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, Multiple Beds, Non Smoking, City View

Executive Room, Multiple Beds, Non Smoking, City View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Executive Room, Multiple Beds, Non Smoking, City View

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Executive Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Queen Victoria Market Hotel

3-star hotel in West Melbourne
Along with a business center, this smoke-free hotel has express check-out and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Best Western Queen Victoria Market Hotel offers 36 air-conditioned accommodations with coffee/tea makers and hair dryers. Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. This Melbourne hotel also offers multilingual staff, express check-out, and a front-desk safe.

Best Western Queen Victoria Market Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 1:00 PM.

Languages

Chinese (Cantonese), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 40 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to 1:00 PM for a fee: AUD 20 for adults and AUD 20 for children

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 20 for adults and AUD 20 for children
  • Nearby parking fee: AUD 40 per day (33 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Queen Victoria Market
Best Western Queen Victoria Market Hotel Hotel
Best Western Queen Victoria Market Hotel West Melbourne
Best Western Queen Victoria Market Hotel Hotel West Melbourne

Best Western Queen Victoria Market Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 107 reviews
Rating 8 - Good. 36 out of 107 reviews
Rating 6 - Okay. 4 out of 107 reviews
Rating 4 - Poor. 4 out of 107 reviews
Rating 2 - Terrible. 0 out of 107 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Luke

Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melbourne again

Great budget location near QV Markets and Peter Mac Cancer centre. Room small but it is really only a place to sleep and shower
Stayed 2 nights in Mar 2025

10/10 Excellent

Dexter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a modern and up to date room. beds were comfy and wifi was fast. room did feel a little small but that wasn't a problem for me. A nice and fairly priced room especially considering the location.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to the tram, 3 min walk to the market, staff were helpful, pretty quiet.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Mar 2025

8/10 Good

Heidi

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Clean, room a bit small compared to price, very quiet considering inner city location
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Great location - walking distance to lots of cafes and of course the markets. Easy access to trams.
Stayed 2 nights in Mar 2025

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Awesome location, helpful team, lovely, clean and comfortable room.
Stayed 3 nights in Feb 2025

8/10 Good

Anne

Stayed 1 night in Feb 2025

8/10 Good

Lynne, Numurkah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a small room, no seating, just the bed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced, easy to access and most things in walking distance
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Great location, very close to the QV Markets and free tram service. Very quiet and comfortable with a friendly and helpful staff.
Stayed 1 night in Jan 2025

8/10 Good

Cortnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Ilkka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant area
Stayed 1 night in Dec 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel in Melbourne

It’s a nice hotel within a walking distance to the city centre and a 10 min walk from a market. The room is on a smaller size otherwise it’s a good place to stay
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Melbourne, convenient, quiet location close to transportation and walking to many sites. Clean, friendly staff, room and bathroom were small for three adults but worked OK for short 2 night stay at a reasonable cost.
Stayed 2 nights in Dec 2024

6/10 Okay

Vikki

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and clean and comfortable room. They were able to accommodate a late check in easily.
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort

Great location for the markets.

Great location. Newly renovated. Very clean. Reception not always manned and staff were hard to contact upon check in and check out. Not their fault, I think they had cleaning as well. Room was very small but very clean and nice big TV. Also nice and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spacious rooms and friendly service
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Thanks.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marion

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super friendly staff. Extremely clean and bed and pillows so comfortable and soft. Shower was amazing too. Didnt need food as there are some many ootions around. Would stay again
Stayed 2 nights in Oct 2024

8/10 Good

Owen

Business traveler
Liked: Cleanliness, property conditions & facilities
I was expecting the Best Western brand to be a multi story building on the main road, instead it is a modest low rise one street back from the main street (Peel Street). I arrived late and grumpy and was soon in a big bed in a small room. Very new and very clean I was surprised at the tiny fridge that struggled to hold six cans of soft drink. A large screen television above the bed allowed access to You Tube and other common websites but I never figured out how to find 'free' TV. I also struggled with the air-conditioning controls so the room stayed at fifteen degrees. The next day I was less grumpy and the staff warmed to me and I to them. I was in town for work (and dancing at night) so was in the room to shower, change and sleep. I'd stay there again.
Stayed 5 nights in Sep 2024