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Citadines on Bourke Melbourne

4.5 star property

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Photo gallery for Citadines on Bourke Melbourne

Exterior
Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    ‪3 min walk‬
  • Bourke Street Mall
    ‪5 min walk‬
  • Melbourne Central
    ‪8 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪28 min drive‬

Room options

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Executive Two Bedroom Apartment

  • 828 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

  • 678 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

Executive One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio

  • 366 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • 366 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartments

Living area | 43-inch LCD TV with digital channels, TV

Deluxe Two Bedroom Apartments

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Executive Apartment

Living area | 43-inch LCD TV with digital channels, TV

One Bedroom Executive Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Deluxe Apartment

Living area | 43-inch LCD TV with digital channels, TV

One Bedroom Deluxe Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio

Living area | 43-inch LCD TV with digital channels, TV

Executive Studio

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Two Bedroom Apartment

Living area | 43-inch LCD TV with digital channels, TV

Executive Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

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About this property

Citadines on Bourke Melbourne

4.5-star aparthotel in Melbourne Central Business District
Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Citadines on Bourke Melbourne provides a sauna and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 3498 square feet (325 square meters) include a conference center. This family-friendly aparthotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Citadines on Bourke Melbourne is a smoke-free property.

Languages

English

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (3,498 square feet of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2852 out of 4835 reviews
Rating 8 - Good. 1519 out of 4835 reviews
Rating 6 - Okay. 319 out of 4835 reviews
Rating 4 - Poor. 97 out of 4835 reviews
Rating 2 - Terrible. 48 out of 4835 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Haylee

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tonie

Liked: Cleanliness, room comfort

Good location.

Good location,spacious room. Helpful staff too. Tram out the front. Didnt get to try the pool. Will stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy, Greystanes

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Citadines Bourke Street, and I was thoroughly impressed! The cleanliness of the property was outstanding; every corner was spotless, making the stay incredibly comfortable and stress-free. The location is absolutely perfect—right in the heart of Melbourne, with easy access to restaurants, shops, and public transport. The staff were equally remarkable. Their friendly and professional approach made me feel welcome from the moment I arrived. I highly recommend Citadines Bourke Street for anyone seeking a convenient, clean, and well-managed place to stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Mick

Traveled with family
Great location
Stayed 2 nights in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, room comfort

Great location

Great friendly service. Comfy bed and clean and tidy. Reasonably priced. Room was a bit tired and in need of an update of paint and soft furnishings
Stayed 2 nights in Jan 2025

6/10 Okay

Cloe

Disliked: Property conditions & facilities
The property has a very budget and rough finish. All rooms on one side look at a concrete wall, no view whatsoever for all 25 floors. We asked to pay to upgrade to a room with a view but they wouldn’t allow it, even though we were told they had rooms available. House keeping only came once during our 5 day stay. Location is a bit far out of the way from everything, however there is a tram stop right outside that is useful. It was quiet on the 24th floor.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

8/10 Good

Leanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
our suite had a good view of the city and lots of space inside our room. We were very comfortable for our 5 night stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, room comfort

Central Melbourne

so so convenient
Stayed 3 nights in Jan 2025

8/10 Good

Jo

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Matteo

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Peter

Traveled with group
Odour in the corridors, dates rooms and need better cleaning maintenance - daily cleaning was done when requested
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We'd definitely stay again.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Satisfactory but nothing special

The Good: Clean and well presented room. Fridge on and cold. Easy check in and check out. Well laid out rooms. Good location in city The Not So Good: Air con turned off middle of the night. Bed too soft and dipped in the middle, felt like I was sleeping in a hammock. No lights on when we arrived, room was dark and very un-inviting. No minibar, no views and very simple, ‘no-frills’ facilities
Stayed 1 night in Jan 2025

6/10 Okay

Angela

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Good location and very quiet but… Grout in shower needed a good clean, room was dark no natural light, vote was a concrete wall, air con wasn’t very effective and lifts were very slow and unreliable
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, room comfort
Nice hotel in the heart of the city. Travelling with a friend and although they couldn't provide a room with twin beds as they were fully booked, they provided a very comfy roll out bed at no extra cost. Friendly and helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Room comfort
Was disappointed with servicing of room. Was told not provided unless requested, so requested but one towel and 2 teabags left. No rubbish removal or bed made
Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, rooms were very big and had everything you’d need to stay for a few days or even longer
Stayed 2 nights in Dec 2024

8/10 Good

Garth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, room comfort

Great stay again

Have stayed here many times now & has become our favourite hotel in Melbourne. Easy parking, very friendly staff and an amazing location
Stayed 3 nights in Dec 2024

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the big spacious rooms and well equipped kitchens. And the laundry rooms are excellent!!
Stayed 12 nights in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, room comfort
Always a comfortable stay with easy to access parking.
Stayed 1 night in Dec 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Super convenient location right next to Chinatown and Bourke street mall. Room size is generous however the wear and tear us noticeable around the hotel.