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Aparthotel

Citadines on Bourke Melbourne

4.5 star property

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Photo gallery for Citadines on Bourke Melbourne

Exterior
Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes
Lobby
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Laundry
$113
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪2 min walk‬
  • Place, Collins Street
    ‪3 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

Executive One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Executive Two Bedroom Apartment

  • 828 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

Fridge, microwave, stovetop, dishwasher

Executive Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

  • Sleeps 4

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Executive Apartment

  • Sleeps 3

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio

  • Sleeps 3

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • Sleeps 3

View all photos for One Bedroom Deluxe Apartment

Fridge, microwave, stovetop, dishwasher

One Bedroom Deluxe Apartment

  • Sleeps 3

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About this property

Citadines on Bourke Melbourne

4.5-star aparthotel in Melbourne Central Business District
Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Citadines on Bourke Melbourne provides a sauna and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 3498 square feet (325 square meters) include a conference center. This family-friendly aparthotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Citadines on Bourke Melbourne is a smoke-free property.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (3,498 square feet of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Reviews

Citadines on Bourke Melbourne Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 3005 out of 5074 reviews
Rating 8 - Good. 1579 out of 5074 reviews
Rating 6 - Okay. 338 out of 5074 reviews
Rating 4 - Poor. 103 out of 5074 reviews
Rating 2 - Terrible. 49 out of 5074 reviews

Reviews

10/10 Excellent

Gary, Pimpama

Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a really good central location and the staff were absolutely exceptional. They were extremely polite and helpful, stored my expensive equipment in a safe room away from general luggage during the day and were happy for me to work from their lobby for a few hours in the afternoon. The hotel itself has a great little pool and gym complex that isn't flash but gets the job done and is well maintained. The rooms are large and comfortable! Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, room comfort
Beautiful accomodation in a great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Rose

Liked: Cleanliness, property conditions & facilities
Good location, clean and spacious room, friendly receptionists. No complain.
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, room comfort

No problems

No fuss quick check in. Clean.great close to everything. Great value for Saturday.
Stayed 1 night in Aug 2025

8/10 Good

Joanne

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Brandon

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location,
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Yunke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort

Poor customer consideration

The heater was broken and didnt work. We called someone to fix it on Friday night and was told it would have to wait until maintenance could come in on Saturday, this was reasonable and we were given blankets. On Saturday morning i went past reception and was advised the maintenance man would be there in half an hour so we went out for the day. When we got home the heater still wasnt working, i went to reception and i was then told someone would come up. We were then called to be told there is no weekend maintenance team so no one would be coming up. We asked for heaters for the room as it was an 11 degree day and the room was freezing. After another 30 minutes we had to call again to follow up where the heaters were. And even once we got the heaters in it still took over 5 hours to actually warm the room up. We have stayed here before and not had issues, but not sure would stay again. I understand things brake, but be proactive in finding a solution, it shouldn't be left to the customer to demand action, multiple times. Poor service and lack of care
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was located near tram stop. Very quiet. Staff friendly and obliging
Stayed 6 nights in Aug 2025

10/10 Excellent

paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly reception staff, lovely big clean room, very comfortable bed and quiet. If I had to pick anything wrong it was the shower floor need a good scrub on the edges but all in all very clean and great hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Emma-Jean

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff are wonderful and v accommodating. The room is large, there’s s a great kitchenette including dishwasher. Bed v comfy. Wifi strong. Elevators quick. Location fantastic. Walkable to everything and the tram right at the front of the hotel. I didn’t use the pool or gym but great to have them
Stayed 3 nights in Aug 2025

8/10 Good

Therese

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great little find in the heart of the city, clean and has everything you need, brilliant location.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonabelle

Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Lynda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, within walking distance of all attractions.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mei Lian

Liked: Cleanliness, room comfort

Fantastic place to stay

Great location and highly recommended. Tram is right in front. Surrounded by nice restaurants. And shops are just a short walking distance.
Stayed 4 nights in Aug 2025

10/10 Excellent

Isabella

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

DAVID

Liked: Cleanliness, room comfort

Great stay

Everything was great, didn’t get free bottle of wine and I didn’t ask. Lots of restaurants nearby.
Stayed 6 nights in Jul 2025

8/10 Good

Ailsa

Liked: Cleanliness, room comfort
Booked here for the indoor pool but it was on restricted hours due to renovations, which meant I did not use the pool. Unable to reach the hotel by phone. It was on a loop to the answer phone. Consequently, without instructions, it took a bit of finding, on foot, in the rain. However, once at the hotel I found the staff friendly and helpful. The bed and room were comfortable with good facilities.
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for inner city at s reasonable price
Stayed 1 night in Aug 2025