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Aparthotel

Citadines on Bourke Melbourne

4.5 star property

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Photo gallery for Citadines on Bourke Melbourne

Exterior
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Laundry
$115
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Place, Her Majesty's Theatre
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

Executive One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Executive Two Bedroom Apartment

  • 828 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Two Bedroom Apartment

Fridge, microwave, stovetop, dishwasher

Executive Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

  • Sleeps 4

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Executive Apartment

  • Sleeps 3

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio

  • Sleeps 3

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • Sleeps 3

View all photos for One Bedroom Deluxe Apartment

Fridge, microwave, stovetop, dishwasher

One Bedroom Deluxe Apartment

  • Sleeps 3

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About this property

Citadines on Bourke Melbourne

4.5-star aparthotel in Melbourne Central Business District
Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Citadines on Bourke Melbourne provides a sauna and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 3498 square feet (325 square meters) include a conference center. This family-friendly aparthotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Citadines on Bourke Melbourne is a smoke-free property.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (3,498 square feet of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2983 out of 5037 reviews
Rating 8 - Good. 1571 out of 5037 reviews
Rating 6 - Okay. 336 out of 5037 reviews
Rating 4 - Poor. 99 out of 5037 reviews
Rating 2 - Terrible. 48 out of 5037 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOCENIA VILLAMOR, Cebu City

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am glad to have chosen Citadines on Bourke Melbourne. I've had previous experience staying with Citadines in Cebu and I took the chance of booking with them in Melbourne. The location was awesome! A tram station stop right outside you! It made going around so easy. We were in the CBD area but it never felt loud or crowded. So many shopping and dining options around the area. Staff were nice and friendly. Rooms were huge, clean and complete with extra amenities. Thank you Citadines for the 2 weeks experience!
Stayed 14 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean location perfectly suited to a short stay. Stayed previously with family.
Stayed 1 night in Jul 2025

10/10 Excellent

anne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy and comfortable accomadation, particularly for the theatre district. Close to the trams and great dining spots. Staff were very helpful. Happy to stay again
Stayed 1 night in Jul 2025

8/10 Good

REYHAN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at the hotel during a business trip and brought my family along. We booked two rooms and requested that they be on the same floor and close to each other. I was told this couldn’t be guaranteed, but they would try their best. I even upgraded one of the rooms to improve the chances, but unfortunately, the rooms ended up on different floors. This made things very difficult, and I had to sleep on the couch to stay with my children. One of the main reasons I chose this hotel was for the swimming pool, so my boys could enjoy it while I was in meetings. However, the pool was only open from 5:00 PM to 9:00 PM, which overlaps with dinner and our usual time out, so we weren’t able to use it at all. This limited availability should be clearly mentioned on the website. The rooms themselves were fine, and the location is very good. However, the staff could have been more attentive and helpful, especially when it came to accommodating families and handling room arrangements. A more solution-oriented approach would have made a big difference in our overall experience.
Stayed 4 nights in Jul 2025

8/10 Good

Binaca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. 1 min walk to tram station, plenty of restaurants within walking distance. Loved using the sauna room.
Stayed 2 nights in Jul 2025

8/10 Good

Qing Xi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, room comfort
So central and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jillian

Traveled with family
Liked: Amenities
Great location
Stayed 1 night in Jul 2025

6/10 Okay

Tsz-Ting

Stayed 4 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, room comfort

Always Convenient to everything

See previous reviews. This is my favourite place to stay in Melbourne
Stayed 5 nights in May 2025

10/10 Excellent

Francis

Liked: Cleanliness, room comfort
Very convenient, nice location. A lot of good restaurants and groceries around the hotel
Stayed 5 nights in Apr 2025

8/10 Good

Anthony Marston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, room comfort

Aaron

Meeting our son who was visiting Melbourne
Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Traveled with group, Traveled with family

Great location - average service / rooms

The location is great but the rooms are a bit tired. I wonder if as a person that has booked through hotels.com, we are issued the rooms that are bit less enticing. Comfortable enough but they don't look quite as enticing as the photos suggest. They also got our booking wrong. We had six rooms booked - one of which was a twin and the rest were kings. Unfortunately, they got it the other way around and made five of them twins. They did then change them all but it was inconvenient and time-consuming when we arrived which was quite late. And they seemed to think that we had gotten it wrong and asked for the wrong thing - which we didn't. All of us had followed their pre-check-in instructions, which they sent us via email. Not sure what the point of the pre-check in was for - it made no difference when we arrived. These all had the type of room we were booked in for. We also had to wait at the door for a while before anyone let us in. Arriving after hours and nobody responded for quite some time - we were beginning to wonder if we were going to get in at all.
Stayed 3 nights in Jul 2025

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities
Best stay in Melbourne for convenience, comfort at this price point, we have been coming for years. Walk to restaurants, the theatre and what have you.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Stayed 3 nights in Jun 2025

8/10 Good

Muhammad Azwan

Traveled with family
Liked: Cleanliness, amenities
The Hotel is located at a convenient place. When we initially checked in the heater was not working well, we have to request for a room change and thankfully they gave a new room to us.
Stayed 6 nights in Jun 2025

8/10 Good

Detlef

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a wonderful location and the staff are friendly and excellent. The room is not grandiose, but the facilities are more than adequate and it was spacious and clean.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Great location and helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always the best place to stay when in Melbourne
Stayed 3 nights in Mar 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in assistant was delightful and so helpful, thanks Daniel.loved the underground car park. Room was great.
Stayed 1 night in Jun 2025