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Aparthotel

Citadines on Bourke Melbourne

4.5 star property
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Exterior
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In-room safe, desk, laptop workspace, blackout drapes
Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • 24/7 front desk
  • Gym
  • Laundry
$106
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    ‪2 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Bourke Street Mall
    ‪7 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Executive Two Bedroom Apartment

  • 828 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

Executive One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

  • Sleeps 4

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio

  • Sleeps 3

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Executive Apartment

  • Sleeps 3

View all photos for One Bedroom Deluxe Apartment

Fridge, microwave, stovetop, dishwasher

One Bedroom Deluxe Apartment

  • Sleeps 3

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • Sleeps 3

View all photos for Executive Two Bedroom Apartment

Fridge, microwave, stovetop, dishwasher

Executive Two Bedroom Apartment

  • Sleeps 4

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About this property

Citadines on Bourke Melbourne

4.5-star aparthotel in Melbourne Central Business District
Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Citadines on Bourke Melbourne provides a sauna and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 3498 square feet (325 square meters) include a conference center. This family-friendly aparthotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Citadines on Bourke Melbourne is a smoke-free property.

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (3,498 square feet of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2927 out of 4949 reviews
Rating 8 - Good. 1548 out of 4949 reviews
Rating 6 - Okay. 328 out of 4949 reviews
Rating 4 - Poor. 98 out of 4949 reviews
Rating 2 - Terrible. 48 out of 4949 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 3 nights in May 2025

8/10 Good

Judith

Liked: Cleanliness, room comfort
Excellent location. Very comfortable apartment and bed with plenty of storage and space.
Stayed 1 night in May 2025

10/10 Excellent

Andrew, THE PATCH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were so happy with our stay at Citadines on Bourke. Right from the start at check-in, to mid stay when we had a personal issue that was dealt with most respectfully, through to checking out, the staff were incredibly friendly, helpful and welcoming. Nothing was too much trouble. Our room was simple, but it had everything we could have possibly wanted or needed. The bed was very comfortable. If there was any criticism at all (and it's only a small one), both my husband and I found the pillows a little firm for our liking. Perhaps having an extra two on the bed that are much softer would offer an alternative option.
Stayed 1 night in May 2025

8/10 Good

Rachael

Stayed 1 night in May 2025

8/10 Good

Rick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room seemed a bit dated. The shower was over the bath but the bath didn't drain.
Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, room comfort
Well located hotel with tram stop out the front, room was clean and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Michael Angelo Santos, Annandale

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Great spot

Great location, walking easy to everything, or tram at your doorstep. Very quiet and comfortable rooms, great view. Highly recommend and will stay next time in Melbourne
Stayed 6 nights in May 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Great central location for business travel

Close to all attractions and amenities. Busy Thai restaurant downstairs. The free coffee card was a great bonus
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Room comfort
we have been here many times before and love the central location and tram outside the door connecting direct to southern cross station and casino area as well as the main shopping and entertaining areas. we couldn't get the TV to sync with our devices so it was free to air or watching on small devices. Not a big deal. We used the pool /sauna which is quite adequate not super hot but OK. If there was 1 downer the bathroom could use a deep clean. Staff were very friendly.
Stayed 2 nights in May 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Pam

Liked: Cleanliness, room comfort

Getaway!

Large studio room with nice views. Quiet. Well located. Friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Glenda

Traveled with partner
Grass location. Clean and tidy and very helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, room comfort
Friendly staff great location
Stayed 1 night in May 2025

10/10 Excellent

Ava

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Location. Comfy beds and great room. Friendly staff and wonderful foyer.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Leighton

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Tao

Business traveler

Lower than expected

I used to stay at Citadines in Japan and Singapore which were great experiences. I was expecting similar level of service. Unfortunately it turned out that this one is not as good as expected. 1. The property was not in very good condition. The revocation was very basic. 2. The amenities were very basic. For instancec there is not even hand wash liquid. 3. The service was very basic. There is no automatic daily room cleaning except Tuesday and Thursday. I had to request before 10am if I need a room cleaning. As a result, the amenities were not refilled automatically. 4. On Day 2 (Tuesday) at 8am, I was woke up by a cleaner when I was still in my dream. I feel the cleaner wanted to get his job done without considering the guest. When I complained this to the front desk, I it wasn't taken seriously. Overall it was not a satisfactory stay and I will not book this hotel again.
Stayed 5 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally placed clean apartment with excellent facilities and friendly staff.
Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Poor service

Service was poor. Gave up chasing for basic stuff
Stayed 1 night in Apr 2025

8/10 Good

Muhammad

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, near theatre, chinatown, transport at door, great pool close to 15 metres in length, good gym, equipped kitchen for cooking. On Bourke street for shopping nearby.
Stayed 1 night in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, room comfort
no complaints or grumbles. Warm welcome, comfortable room, spacious. Very convenient for buses, trams, trains and walking distance to all things CBD.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025