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CitiClub Hotel Melbourne

3.5 star property

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Photo gallery for CitiClub Hotel Melbourne

Business center
Reception
2 bars/lounges
Property entrance
Superior Queen Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
113 Queen Street, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪6 min walk‬
  • Melbourne Central
    ‪8 min walk‬
  • Crown Casino
    ‪16 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Queen Room

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Suite

Superior Queen Suite | In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Suite

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Queen Room

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Superior Suite

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Oaks Melbourne on Collins Suites

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, (4185)
The price is $106
per night
$114 total
includes taxes & fees
May 16 - May 17
Oaks Melbourne on Collins Suites

About this property

CitiClub Hotel Melbourne

3.5-star hotel in Melbourne Central Business District
Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3.5-star property offers access to a business center and 5 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This business-friendly hotel also offers a nightclub, a rooftop terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

CitiClub Hotel Melbourne has designated areas for smoking.

CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 40 per day)
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CQ BAR
  • CQ UPSTAIRS

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,382 square feet of space)

Outdoors

  • In a state park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 1 building
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 305 out of 1008 reviews
Rating 8 - Good. 391 out of 1008 reviews
Rating 6 - Okay. 163 out of 1008 reviews
Rating 4 - Poor. 70 out of 1008 reviews
Rating 2 - Terrible. 79 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Liked: Staff & service
Very friendly and helpful staff, but do take note of the comments re: nightclub noise at the weekends. The volume and music type mean that even earplugs are not sufficient!
Stayed 1 night in Jan 2025

6/10 Okay

Kane

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stopped here before and find it a good place to stay. Convenient to everything and staff excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Frances

Liked: Staff & service, property conditions & facilities
Really convenient and nice clean, quiet rooms.
Stayed 1 night in Jan 2025

6/10 Okay

Judy

Liked: Staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Will

Liked: Staff & service
Disliked: Amenities
Advised on check in that we’d be given ear plugs to sleep through their night club operating downstairs. Pretty poor for the price. Cheap hotel but much better options around
Stayed 1 night in Jan 2025

8/10 Good

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a great location. Saturday night Night Club downstairs was heard in our room - second night was quiet though. Paid car parking close by, so very convenient.
Stayed 2 nights in Jan 2025

6/10 Okay

Daniel

Traveled with partner
Disliked: Property conditions & facilities
Quite an old building. Location is good.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy distance to everything. Comfortable bed.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay

Great position in city close shops and restaurants and theatres. Hotel was clean and bedding was comfortable.
Stayed 1 night in Jan 2025

2/10 Terrible

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No hot water

No hot water. Tried to have a bath and the hot water was lukewarm at the maximum.
Stayed 1 night in Jan 2025

2/10 Terrible

Bastien

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Avoid on weekends.

The hotel is next to a night club. It is not indicated anywhere. The music goes on until 4am. We had to leave at 1am to another hotel. Unacceptable. Would not recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam, melbourne

Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

4/10 Poor

Harry

Liked: Cleanliness
Disliked: Property conditions & facilities
It operated a night club that I wasn’t made aware of until I was at the hotel checking in
Stayed 1 night in Dec 2024

2/10 Terrible

Peter

Disliked: Staff & service
Room adjacent extremely noisy all night Unable to sleep and made the whole weekend very unpleasant
Stayed 2 nights in Dec 2024

10/10 Excellent

Rishikesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Tim

Traveled with partner
Liked: Cleanliness
This hotel is right next to a rave nightclub (Turbo422) They played extremely loud techno music until 5:18am. We were not told about the noise until check in when they handed us earplugs (they didn’t help). Book with caution
Stayed 1 night in Dec 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night club will keep you awake on the weekend/party nights
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

8/10 Good

Costa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Nov 2024

10/10 Excellent

Xavier

Stayed 1 night in Nov 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place . Night down stairs very noisey.
Stayed 3 nights in Dec 2024