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CitiClub Hotel Melbourne

3.5 star property

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Photo gallery for CitiClub Hotel Melbourne

Business center
Superior Queen Room | In-room safe, desk, blackout drapes, iron/ironing board
Property entrance
Reception
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
113 Queen Street, Melbourne, VIC, 3000
  • Collins Street
    ‪2 min walk‬
  • Flinders Lane
    ‪3 min walk‬
  • Bourke Street Mall
    ‪6 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Queen Room

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Suite

Superior Queen Suite | In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Suite

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Queen Room

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Superior Suite

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Property amenity

Oaks Melbourne on Collins Suites

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, (4103)
The price is $139
per night
$150 total
includes taxes & fees
Feb 21 - Feb 22
Oaks Melbourne on Collins Suites

About this property

CitiClub Hotel Melbourne

3.5-star hotel in Melbourne Central Business District
Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3.5-star property offers access to a business center and 5 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This business-friendly hotel also offers a nightclub, a rooftop terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

CitiClub Hotel Melbourne has designated areas for smoking.

CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 40 per day)
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CQ BAR
  • CQ UPSTAIRS

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,382 square feet of space)

Outdoors

  • In a state park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 1 building
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 302 out of 1010 reviews
Rating 8 - Good. 398 out of 1010 reviews
Rating 6 - Okay. 161 out of 1010 reviews
Rating 4 - Poor. 69 out of 1010 reviews
Rating 2 - Terrible. 80 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Banu

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately I could hear next doors tv loud, and the rooms were not clean.
Stayed 1 night in Nov 2024

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Maria

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Located centrally in Melbourne. Studio room was fine and i didn’t feel cramped. No issues with the bathroom although i would have liked brighter lighting for putting on make up. There was a full length mirror and Room for luggage. And yes, there is a nightclub next door. i was on the top floor and could still hear the noise on the Saturday night. however i was warned about it before so it was no surprise. i use a white noise app so slept with no issues but i could see how it could be a problem for others. i would have no hesitation staying here again. There is also a bottle shop and 7/11 downstairs so that makes it very handy.
Stayed 2 nights in Oct 2024

4/10 Poor

Donna

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Sophie

Traveled with partner
Liked: Cleanliness
Average Hotel to stay in
Stayed 1 night in Oct 2024

8/10 Good

Simon

Liked: Staff & service, amenities
Average hotel, but good staff and good location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Do Jun

Liked: Staff & service
Good location and nice staff at the hotel
Stayed 4 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Honnie

It wasn't until we checked in that we were told there was a nightclub next door. Noise started around midnight and stopped around 5am. Otherwise property was clean and well presented.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Disliked: Staff & service
right next to Night Club Music did not stop untill 5.am
Stayed 1 night in Sep 2024

6/10 Okay

Katherine

Traveled with partner
Liked: Staff & service, amenities
This is a great stay if you are looking for a cheap place to get around the city however we stayed on the weekend and we were warned about the nightclub music by staff. We heard it all night until 4am (yes it was a Saturday night but a bit much!!). I am sure it’s fine during the weekday. It was clean enough and perfect to walk around Melbourne.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yvonne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed atmosphere and totally adequate facilities and furnishings. The bed was actually comfortable - a rarity in hotels. The only thing i missed was a window that could open as i need fresh air at nights.
Stayed 1 night in Sep 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being near the centre of the city was very convenient. The room was clean and comfortable. Staff friendly and helpful. The only problem was the entrance wasn’t very prominent.
Stayed 1 night in Sep 2024

8/10 Good

Maggie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to hotel when I visit Melbourne. You couldn’t get a much better location or value for money. Hot water issues were sorted. I don’t know the name of the young lady at the reception but she was the perfect front desk person. As many have mentioned avoid Fri & Sat nights due to the nightclub downstairs.
Stayed 2 nights in Sep 2024

4/10 Poor

Fionna

Traveled with family
Disliked: Amenities, property conditions & facilities
What they don't advertise is their Nightclub being outdoors with NO sound mitigation, so one whole side of the building is uninhabitable on a Friday and Saturday night!! They do provide $1 earplugs which don't do a thing, and it's not a noise you can sleep through. We'd had enough by 8pm and had to pack up and check in to another hotel as had headaches and couldn't settle. Ok location for mid-week stays, but would NOT stay on a weekend. The fact they also still charge FULL RATE for those rooms on the nightclub side is criminal!
Stayed 4 nights in Aug 2024

8/10 Good

Ni Nyoman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Xavier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

4/10 Poor

Ruby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Firstly we werent aware it was on top of a night club and to be told it would be super loud wasn’t great. Having to walk up stairs from car park to hotel with belongings, for someone with a disability was really hard and just crazy. Then we asked for an extra topper for the mattress for chronic pain. A extra mattress was put on top of the bed that wasn’t the same size and was super high not easy to get on again for someone with pain, and it was super hard. So we left didn’t stay paid for a room we stayed for in about 3 hours. I wouldn’t recommend it. More so ppl with disabilities
Stayed 1 night in Aug 2024

6/10 Okay

Tracey

Stayed 1 night in Aug 2024

6/10 Okay

Alexander, Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Friendly staff. Clean and tidy and well located, mostly. However if you stay on a Saturday night you need to have an even numbered room. The odd numbers are next to a VERY LOUD nightclub. If you ask to be moved you will be asked to upgrade or offered earplugs. Sadly even with earplugs you won’t be sleeping before 4am. I can sleep through most things but not on this occasion. It’s a shame.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mostly pleasant stay.
Convenient location. Reception staff were friendly and helpful. I did find getting told about the next door night club at check in interesting as if it was an issue, i couldnt cancel without being charged. They offered some earbuds. I was out till late so it wasn't an issue for me, but may be for some. My biggest annoyance was housekeeping knocking on my door before check out time and again half an hour later. I had organised a late check out too, so technically they were knocking well over an hour before my check out time. The corridors were a mess in the morning. But room was basic, but comfortable and clean.
Stayed 1 night in Aug 2024