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City Edge Box Hill

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Edge Box Hill

Deluxe Two Bedroom Apartment | Living area | LED TV
Front of property - evening/night
Studio | Tempur-Pedic beds, desk, soundproofing, iron/ironing board
Courtyard Studio Apartment | Tempur-Pedic beds, desk, soundproofing, iron/ironing board
Deluxe Two Bedroom Apartment | Living area | LED TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Washer
  • Kitchen
  • Air conditioning
  • Dryer

Explore the area

Map
1 Elland Ave, Box Hill, VIC, 3128
  • Box Hill Central
    4 min walk
  • Box Hill Town Hall
    5 min walk
  • Box Hill Hospital
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    41 min drive

Room options

View all photos for Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio Apartment

  • 376 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Courtyard Studio Apartment

View from room

Courtyard Studio Apartment

  • 376 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Living area | LED TV

Deluxe Two Bedroom Apartment

  • 764 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Executive Studio

Executive Studio | Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Executive Studio

  • 388 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Standard Two Bedroom Apartment

  • 484 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Accessible Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Accessible Studio Apartment

  • 376 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom One Bathroom Apartment

Fridge, microwave, stovetop, dishwasher

Two Bedroom One Bathroom Apartment

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Executive Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Executive Studio Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Accessible Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Accessible Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Courtyard Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Courtyard Studio Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Courtyard Twin Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Courtyard Twin Studio Apartment

  • Sleeps 2
  • 2 Twin Beds

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About this property

City Edge Box Hill

4-star aparthotel in Box Hill
This smoke-free aparthotel features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and multilingual staff are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Tempur-Pedic bed. Weekly housekeeping is available.
City Edge Box Hill offers 53 accommodations with washers/dryers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided daily.

City Edge Box Hill features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Wireless Internet access is complimentary. This Melbourne aparthotel also offers laundry facilities, dry cleaning/laundry services, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

City Edge Box Hill is a smoke-free property.

Languages

Chinese (Mandarin), English, Hindi, Ukrainian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 53 units
  • 8 floors
  • Built in 2016
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30

Special check-in instructions

The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Saturday (8 AM - 6 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25 per day
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 15 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requesting to split beds will be charged an additional fee of AUD 25 at the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Edge Box Hill Melbourne
City Edge Box Hill Apartment
City Edge Box Hill Box Hill
City Edge Box Hill Aparthotel
City Edge Box Hill Aparthotel Box Hill

City Edge Box Hill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 252 reviews" "
Rating 8 - Good. 99 out of 252 reviews" "
Rating 6 - Okay. 41 out of 252 reviews" "
Rating 4 - Poor. 23 out of 252 reviews" "
Rating 2 - Terrible. 8 out of 252 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Michaela

Disliked: Cleanliness, amenities, property conditions & facilities
The pillows smelled, clearly hadn’t been washed. The towels hadn’t been washed recently either. The bathroom was clean, cheap and very close to Epworth Eastern. The staff were nice & kind enough to allow late checkout
Stayed 1 night in Aug 2024

8/10 Good

Leigh, EYNESBURY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants. The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly. The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.
Stayed 1 night in Jul 2024

6/10 Okay

Arthur

Liked: Cleanliness, property conditions & facilities
Obvious and easy opportunity for improvement is: - Mount TV in front of the Bed - Provide more than free to air viewing options eg Apps, Foxtel etc
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kelvin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Reception staff was very professional
Stayed 1 night in Jul 2024

6/10 Okay

Dennis

Traveled with partner
Liked: Cleanliness
Tossing up between 3 and 4 stars. The location to Box Hill train station, Box Hill Hospital and Epworth Eastern is fantastic. Only 5 min walk from each. Front desk was great, helpful and friendly. The room looks bigger in the photos, there was not a lot of space to the room. No Foxtel, although that's not a big deal. The bed was a little hard, but that's just a personal thing. The shower head was loose, so having a shower was a chore. The worst part though was the air conditioner. It sounded like there was an airplane taking off in the room it was so loud, so we could only have it on for short periods of time before we got a headache.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, amenities
Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ramy

Stayed 4 nights in May 2024

6/10 Okay

Andrew

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
The layout was functional, the shower really good, everything required for a short stay. The access corridors on level 1 need a refresh though.
Stayed 2 nights in Apr 2024

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Location was wonderful, room was clean and reception lady was very helpful
Stayed 1 night in Apr 2024

2/10 Terrible

Kale

Disliked: Cleanliness, property conditions & facilities
The property is being used as emergency public housing so a lot of shady people and loud noises and screams throughout the night. Rooms are not soundproof, nor is there any climate control as advertised. Just a broken AC that keeps turning off plus no extra blankets so I couldn't sleep. Noisy, smelly,dirty, unsafe. Avoid at all costs.
Stayed 4 nights in Apr 2024

6/10 Okay

Alan

Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Angel

Liked: Cleanliness, amenities
Good location, walking distance to shopping and eateries. Apartment is little old but ok. Toilet basin have stains, 1 of pillowcases have stains too. I called to arrange after hours check in. Staffs said will msg me details but never received. After hours contact was on front door though. Toiletries and towels are provided. Overall experiences is good.
Stayed 2 nights in Mar 2024

8/10 Good

Leon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to hospitals. Staff very ready to do anything for us. Dislike on the day was the prolonged rubbish truck collection noise at about 0430hrs.
Stayed 1 night in Mar 2024

6/10 Okay

Mohammed Ali, Waltham

Business traveler
Disliked: Cleanliness, property conditions & facilities
Property is fairly run down and poor condition. There was hair everywhere in the room and bathroom. Furniture and carpet in dilapidated condition.
Stayed 1 night in Mar 2024

6/10 Okay

George

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Marni

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked nothing like the photo, it was dirty foot prints and spills on the walls, stains all over the carpet, poo stains all over the toilet seat but worst of all was the smell of cigarettes which was attempted to be masked by male aftershave. Do not stay here it’s disgusting.
Stayed 1 night in Jan 2024

6/10 Okay

Mick and liz

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Room was very clean, but, notices in room states if we didn't remove rubbish or didnt do dishes we would be a charge of $50 each extra for not doing. Also i dont like sleeping in a bed with no TOP sheet, just a doona, very unhealthy. How often is cover changed. Overall rest was good. Sorry
Stayed 1 night in Dec 2023

6/10 Okay

Brian

Traveled with family
Disliked: Cleanliness
The entrance was overgrown and the 2 mats at the entrance were worn out and dirty. The non smoking rules are not working. We paid extra for a patio to get fresh air but most of the time we had to be inside with the door shut due the smoking very close to us, maybe in the on site car park under the appartments.
Stayed 14 nights in Nov 2023

10/10 Excellent

Kylie

Stayed 1 night in Oct 2023

8/10 Good

Stefan

Stayed 1 night in Sep 2023

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful apartment. Would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Fran

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, well-equipped, and comfortable. I’ll come again!
Stayed 1 night in Jul 2023

6/10 Okay

Justine

Disliked: Amenities
Very uncomfortable bed
Stayed 1 night in Jul 2023

4/10 Poor

Lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
Bed hard, no tea towels, shower head leaked, window mechanism broken...couldnt be closed properly. Due to not able to close window properly, we were awake half the night with noise from outside! Also heater noisy, and couldnt get warm due to window issue! Pictures on Wotif were deceptive. Looked like we had a balcony...that didnt happen. Very disappointed!!
Stayed 1 night in Jul 2023