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City Park Hotel

3.5 star property

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Photo gallery for City Park Hotel

Reception
Luxury Spa Suite | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Exterior
Vending machine
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • Laundry
  • Air conditioning

Explore the area

Map
308-310 Kings Way, South Melbourne, VIC, 3205
  • Crown Casino
    ‪2 min drive‬
  • Rod Laver Arena
    ‪3 min drive‬
  • Melbourne Convention and Exhibition Centre
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard Queen Room

Standard Queen Room | In-room safe, desk, blackout drapes, soundproofing

Standard Queen Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Spa Suite

Luxury Spa Suite | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Luxury Spa Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, soundproofing

Family Room

  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Lobby

View Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1025)
The price is $87
per night
$96 total
includes taxes & fees
Mar 24 - Mar 25
View Melbourne

About this property

City Park Hotel

3.5-star motel in South Melbourne
A restaurant, a bar/lounge, and a business center are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
City Park Hotel offers 44 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The motel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center, a meeting room, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 431 square feet (40 square meters) include conference space. This business-friendly motel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

City Park Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
City Park Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Happy hour is offered.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: AUD 5 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Park Restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AUD 100 for check-in between 11:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: AUD 100 for check-in between 11:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A 200 AUD cash deposit for incidentals and damages will be required if a credit card is not presented upon check-in.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

City Park Hotel South Melbourne
City Park South Melbourne
City Park Hotel
City Park Hotel Motel
City Park Hotel South Melbourne
City Park Hotel Motel South Melbourne

City Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 116 out of 692 reviews
Rating 8 - Good. 297 out of 692 reviews
Rating 6 - Okay. 177 out of 692 reviews
Rating 4 - Poor. 64 out of 692 reviews
Rating 2 - Terrible. 38 out of 692 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating and the room was neat and quiet.
Stayed 4 nights in Dec 2024

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Nov 2024

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and the room was all we needed for an overnighter!!
Stayed 1 night in Nov 2024

2/10 Terrible

Julieanne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked 2 rooms and one was completely infested with bed bugs. An alternate room was provided (after midnight so we do appreciate the property managers answering the call). However the alternate room had not been recently cleaned; it was covered in spiders and spider webs.
Stayed 4 nights in Nov 2024

2/10 Terrible

GaylEne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked here so we could walk to the Sydney Myer Music Bowl for a concert. Advertised 'premium cable tv' (outdated info) it was an old Chanchong analog TV with about 6 channels - no HD channels. Asked about replacement the guy at the reception said angrily he is 'sick of people complaining about the TV' - I'm sorry who doesn't have HD TV's these days. The fridge was broken and there was no replacement, they offered to put our food in their fridge though we wouldn't have any access to it until morning, so we wrapped in a wet towel on the bench for the night. Enquired about getting another room, and was told that the motel was booked out, there's 44 rooms and only 6 cars in the car park at 11.30pm. The female receptionist was very rude saying 'what do you expect when you only pay $147.00 after Expedia take their commision, the parking is worth $25 a night.' Yes it is cheap for Melb, and we didn't expect perfect for this price, though they advertise one thing and deliver another, I am entitled to question it. The bed was ok, only good thing. Dining chairs were stained and very saggy, something lumpy stuck on side of the dining table, the bedside table had wax? on it, rubbish bin hadn't been emptied, no exhaust fan in the bathroom, everything was damp after a shower. We were offered a refund of their cost $147 and then we go and find another motel, this was at 6pm, so finding another motel wasn't an option. Their attitude was 'thats what's there, take it or leave it.

2/10 Terrible

Michael

Business traveler
Disliked: Staff & service
The staff here denied our staff member a room after demanding a $250 bond be paid after we had already paid for the room. We were NOT advised of this at any stage of placing the booking. Will never stay here again
Stayed 1 night in Oct 2024

4/10 Poor

Dylan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
In room spa bath is great but it's run down, Old TV with very limited channels, Duvet with no cover between two sheets, Bed smelt of mens body odour. Room needs a serious revamp and update to 2024 standards and cleanliness definitely needs improvement.
Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly helpful staff Good location and easy parking Would stay again
Stayed 2 nights in Sep 2024

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities
A bit rundown and in need of a facelift
Stayed 1 night in Aug 2024

8/10 Good

Ken

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place in need a a massive upgrade. For the price we paid for the night, it really wasn't that nice. There were cobwebs in the bathroom, mould in the grout, stains in the bath (spa bath- i imagine the jets would be filthy too), blood or other on the top of the doona (under the sheet/cover). The beds and pillows were also average. On a positive note the location to the tram and soon to be new station at ANZAC Station was handy. Reception staff were also friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Brady

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun
Was good
Stayed 1 night in May 2024

8/10 Good

Shayne

Traveled with partner
Liked: Cleanliness, staff & service
The room was okay, the reception on the tele was poor and the bathroom could do with a deep clean, mouldy grout and a stained bath, the bed moved a bit due to being on rollers! The lift was good and the check in process was okay, bit of a battle trying to get into the place due to cranes and trucks, but for the money it served a purpose
Stayed 1 night in Aug 2024

10/10 Excellent

Brady

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

SHANNON

Disliked: Cleanliness, staff & service, property conditions & facilities
Gave me an room with a spa that didn’t work and was not helpful with local advice and rooms where 1980s style
Stayed 1 night in Mar 2024

6/10 Okay

Pamela

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
A tired property but room was clean. Info not up to date as no restaurant.
Stayed 2 nights in Feb 2024

2/10 Terrible

Deepak

Stayed 2 nights in Jan 2024

10/10 Excellent

micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jan 2024

8/10 Good

Jean

Business traveler
Liked: Cleanliness, staff & service
Nice and quiet, convenient location, free parking, friendly service
Stayed 4 nights in Dec 2023

6/10 Okay

Suni

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful, however the lift was broken on 2 days of our 3 day stay. The rooms were extremely dated and dirty. The type of dirty that is built up over time, grime on the kick boards, stains on the white sheets and the wet area was a disgrace, mould like substance throughout the shower. The sink was leaking into a bucket under the sink with a sign saying do not remove. Water damage to the cabinets. Guest book advised there was foxtel channels, but there wasn’t. Property was in a convenient location close to a tram and just 15 mins in to the CBD. A great hotel if you are after a quick stop in and not intend to shower.

6/10 Okay

Jenny

Traveled with partner
Liked: Cleanliness
Information on the wotif confirmation email was incorrect: it said the front desk was open until 11pm. When I phoned at 8:30pm I was told it was about to close and I needed to get there quickly! We had to leave our concert early to check in. Also, when I phoned the previous day I was told parking for an extra car was $10 and when we arrived I was about to be charged $20 until I showed the phone record. The room was adequate, bed comfortable, linen clean. The shower taps were very difficult to turn, but the water pressure was great.
Stayed 1 night in Nov 2023

6/10 Okay

Sham

Stayed 1 night in Nov 2023

8/10 Good

Brad, Echuca

Traveled with partner
Liked: Cleanliness, staff & service
Good location with parking. We were concerned about road noise, but it's well insulated and isn't a factor. It's old and dated, but comfy enough and would definately stay again.
Stayed 1 night in Oct 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but comfortable. Very reasonably priced and great for an overnight stay.
Stayed 1 night in Jul 2023

2/10 Terrible

Matt

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
My car was broken into and damaged, I had property stolen. Do not stay here
Stayed 2 nights in Mar 2023