3-star hotel in Melbourne Central Business District
Laundry facilities and free WiFi in public areas are available at this smoke-free hotel.
City Square Motel offers 39 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
City Square Motel features laundry facilities and an elevator. Wireless Internet access is complimentary.
City Square Motel is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (AUD 31 per day)
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch TV
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Mini-fridge
More
Iron/ironing board
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 20
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 250.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: AUD 31 per day (984 ft away)
Late check-in fee for check-in between 6:00 PM and 10:00 PM
Late check-out fee: AUD 20 (subject to availability)
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
City Square Motel Melbourne
City Square Motel
City Square Melbourne
The City Square Hotel Melbourne
City Square Motel Hotel
City Square Motel Melbourne
City Square Motel Hotel Melbourne
City Square Motel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 177 out of 1004 reviews
10 - Excellent
177
Rating 8 - Good. 364 out of 1004 reviews
8 - Good
364
Rating 6 - Okay. 210 out of 1004 reviews
6 - Okay
210
Rating 4 - Poor. 128 out of 1004 reviews
4 - Poor
128
Rating 2 - Terrible. 125 out of 1004 reviews
2 - Terrible
125
6.6/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
6.0/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
6/10 Okay
maria antonella
Traveled with group
Apr 22, 2025
The area where the motel is located is really nice but in general the motel is not very good. The room was dirty (a lot of dust) the room service was really bad.
Location was the best thing about this Motel. Glad I wasnt staying there in summer, air conditioner looked about 50 years old and barely worked.
Benjamin
Stayed 2 nights in Apr 2025
10/10 Excellent
Jacqueline
Apr 21, 2025
Jacqueline
Stayed 2 nights in Apr 2025
8/10 Good
Adam
Apr 20, 2025
Adam
Stayed 1 night in Apr 2025
10/10 Excellent
Warren
Traveled with family
Apr 19, 2025
Liked: Staff & service
Budget Hotel in the heart of Melbourne. No fuss check-in and check-out. Old style building and rooms. Good bed and bathroom.
Very quiet even though it is right on the main street. No regrets.
Warren
Stayed 1 night in Apr 2025
6/10 Okay
Alison
Apr 19, 2025
Great location in the heart of the city. Great public transport if required. I found the room to be quite drab, a little dirty in that there were marks on the walls which I'm sure would have cleaned off easily. Air conditioner didn't work very well and the room was very warm. Having said that, it was value for money in that it was a cheap cost per night.
Alison
Stayed 3 nights in Apr 2025
6/10 Okay
Paul
Apr 18, 2025
Liked: Cleanliness, staff & service
Good little spot, close to everything, facilities are basic but ok for the price and convenience
This place was a filthy dive! Hotels.com pictures were far better than the actual room condition. It had dirt, grime, urine, boogers, mould, slime and dust everywhere, plus many other things from previous guests festering under the bed. Dust was carpeted in piles on the walls, carpets and air con filter, and we got respiratory issues soon after arriving. We did not risk turning on A/C after seeing mould inside. TV asked to be scanned for channels and still did not work, and was last test-tagged on 15/1/14. It was the only appliance even tagged! Fire sprinkler in roof looked to be damaged/inoperable and fire escape exit was closed to foot traffic…the place was a death trap. Whoever last audited them for safety and compliance was either incompetent and/or corrupt. This property should not be advertised on this website.
Apart from the mouldy bathroom and rotting bathroom door frame, communication with the venue was non-existent. No emails or phone calls were returned. The booking confirmation said reception was open from 8am, but when it finally opened at 9am there was a small notice with the changed times. Very difficult to see from 10 meters behind a locked door. Great location, venue should be much better.
Rooms could do with a freshen up but for price and convenience it's brilliant, right in the middle of the City.
I wouldn't hesitate to stay again, but if you're after something "fancy", maybe it isn't for you.
Andy
Stayed 14 nights in Mar 2025
6/10 Okay
Morgan
Traveled with group
Apr 6, 2025
Liked: Amenities
Disliked: Property conditions & facilities
Not bad just to read your head. Wouldn’t recommend staying in the room for too long though, limited channels on tv, wifi kinda poor.
Room was never fully properly cleaned. Dust, mold and scum on all surfaces. Always had to ask for additional towels or toilet paper. Pictures on this listing are not up to date.
Do yourself a favour and don’t stay here. One of the dirtiest motels I’ve stayed at in over 20 years in Australia. The carpets look like they haven’t been cleaned for years, dust everywhere, hair in the bath. weird brown stuff on the plug sockets. The linen and towels were the only clean thing about the stay. It’s run down and depressing and when I left in the morning I found a drunk/stoned man laying in the corridor outside my door, so much for being ‘secure’. Only one lift works and it looks like it could stop at any moment. I don’t need 5 star luxury but I do value cleanliness. Ironically, it was cleaner when I left than when I arrived. Definitely do not recommend until they sort out the cleaning situation. It’s a shame as it’s located in a prime position to explore Melbourne but won’t be going back.