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Clarion Suites Gateway

4.5 star property

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Photo gallery for Clarion Suites Gateway

Exterior
Penthouse Flinders Reach Suite | Private kitchen | Fridge, microwave, coffee/tea maker, freezer
Three Bedroom River View Suite | Premium bedding, in-room safe, desk, laptop workspace
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1 William Street, Melbourne, VIC, 3000
  • Crown Casino
    ‪7 min walk‬
  • Melbourne Central
    ‪12 min walk‬
  • Marvel Stadium
    ‪12 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for One Bedroom Queen Suite

One Bedroom Queen Suite | Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Queen Suite

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Room - River View

Premium bedding, in-room safe, desk, laptop workspace

Studio Room - River View

  • River view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse Flinders Reach Suite

Penthouse Flinders Reach Suite | Premium bedding, in-room safe, desk, laptop workspace

Penthouse Flinders Reach Suite

  • River view
  • 3391 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Room

Studio Room | Premium bedding, in-room safe, desk, laptop workspace

Studio Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Penthouse Crown Suite

Penthouse Crown Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Penthouse Crown Suite

  • River view
  • 2153 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Three Bedroom River View Suite

Three Bedroom River View Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Three Bedroom River View Suite

  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Two Bedroom Suite - River View

View from room

Two Bedroom Suite - River View

  • River view
  • 969 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Two Bedroom Suite

48-inch LCD TV with cable channels, TV, iPod dock

Two Bedroom Suite

  • 969 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Suite - River View

Fridge, microwave, coffee/tea maker, freezer

One Bedroom Suite - River View

  • River view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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Front of property - evening/night

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  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1281)
$223 nightly
The price was $278
The price is $223 total
includes taxes & fees
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About this property

Clarion Suites Gateway

4.5-star hotel in Melbourne Central Business District
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Clarion Suites Gateway offers 122 accommodations with iPod docking stations and safes. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4.5-star property.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Clarion Suites Gateway is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
William's Bar & Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 36 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 28 2025 to June 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 36.00 for adults and AUD 15.00 for children
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Clarion Suites Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 252 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Liked: Cleanliness
The hotel needs to be updated.
Stayed 2 nights in Feb 2025

4/10 Poor

Amy

Traveled with family
Liked: Staff & service
The room we stayed in was terrible we paid additional for a balcony room and the balcony was full of industrial stuff on the outside so we only had the tiniest of balcony couldn’t fit 2 people comfortably on it yet we paid extra to have it my sister got the same room and had a massive balcony There was someone else’s hair in the shower so this was not cleaned properly The parking was terrible and hard to get into Buffet breakfast was terrible for $40 per person we could have gone elsewhere there was not much variety bacon eggs sausages cold hash browns baked beans mushrooms were the only hot options We called the front desk and some lady answered we asked for a bucket of ice as we were celebrating my husbands 40th birthday and I was told they are to busy if I wanted it I could come down to the restaurant and get it myself!! Worst service ever Overall not worth the $400 we paid for a night and definitely won’t be back or recommend to anyone Only good thing about our stay was August she was amazing and has beautiful customer service the other staff should take a leaf out of her book because the rest of them are rude
Stayed 1 night in Feb 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable.
Stayed 1 night in Feb 2025

8/10 Good

Kylie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff, facilities excellent, room spacious and comfortable. Location spot on.
Stayed 2 nights in Feb 2025

10/10 Excellent

Narelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Aden

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice clean rooms and great service, don’t drive if you have a 4wd there is no parking options over 2.1m anywhere near the hotel but other then that was a great stay! I left the do not disturb on the door so they didn’t clean my room but they were thoughtful enough to leave a bag of towels and fresh toiletries at the door!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kausik

Stayed 2 nights in Jan 2025

10/10 Excellent

zainab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from my room.services was excellent walking distance to go shopping,restaurants attractions and transport .will definitely stay there again
Stayed 4 nights in Feb 2025

10/10 Excellent

Matilda

Traveled with family
I liked the upgrade and cleanliness thank you !!!
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was particularly attentive and went above and beyond.
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Loretta

Stayed 1 night in Feb 2025

8/10 Good

Rhowan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great large 2 bedroom close to cbd and very nice staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central
Stayed 1 night in Jan 2025

8/10 Good

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome. Everything was at walkable distance. View from balcony was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Aurabind

Traveled with family and small children
Great location. Convenient walk to anywhere and easy access to public transport. The hotel and the room were in ok condition , but could use a little updating . The washer /dryer was terrible and left clothes wet many times. Staff were average.
Stayed 4 nights in Dec 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well located hotel with attentive staff
Stayed 3 nights in Jan 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Pavel, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff seem to be a bit less friendly. Probably tired. Bathroom might need a bit more shampoo bath gel than one small travel size bottle. Other than that - the hotel is a good option to stay in Melbourne.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aymen

Stayed 2 nights in Jan 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful, we had a very minor issue when we arrived, it was addressed within the hour. Prime location, room had plenty of space and everything we needed. A great stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Shiv, fremont

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is perfect. Walking distance to tram station, shopping, restaurants. Rooms were super clean, spacious & had the attention to details.
Stayed 2 nights in Jan 2025