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Clarion Suites Gateway

4.5 star property

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Photo gallery for Clarion Suites Gateway

Exterior
View from room
Front of property
Lobby
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

Map
1 William Street, Melbourne, VIC, 3000
  • Melbourne Convention and Exhibition Centre
    ‪9 min walk‬
  • Crown Casino
    ‪9 min walk‬
  • Melbourne Central
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for One Bedroom Queen Suite

One Bedroom Queen Suite | Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Queen Suite

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Room - River View

Premium bedding, in-room safe, desk, laptop workspace

Studio Room - River View

  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Penthouse

View from room

Deluxe Penthouse

  • 3391 sq ft
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Room

Premium bedding, in-room safe, desk, laptop workspace

Studio Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Penthouse

Deluxe Penthouse | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Penthouse

  • 2153 sq ft
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Three Bedroom River View Suite

Premium bedding, in-room safe, desk, laptop workspace

Three Bedroom River View Suite

  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Two Bedroom Suite - River View

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Suite - River View

  • 969 sq ft
  • River view
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Two Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Suite

  • 969 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Suite - River View

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite - River View

  • 700 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About this property

Clarion Suites Gateway

4.5-star hotel in Melbourne Central Business District
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and 24-hour room service are onsite.
Clarion Suites Gateway offers 122 accommodations with iPod docking stations and safes. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4.5-star property.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers an indoor pool, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Clarion Suites Gateway is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
William's Bar & Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 36 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 36.00 for adults and AUD 15.00 for children
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Clarion Suites Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view!
The location and view of the river and all the happenings was excellent. Ask for a view room! Bed comfortable and even though the tram is right outside, we had no trouble sleeping. Double pane windows help for sure. One elevator was out so had to use the service elevator. Nice pool but no towels at pool. Washer/Dryer in unit, but no soap and not sure if front desk sells it. Clean, comfortable room. Staff in cafe and front desk were all very nice.
Stayed 2 nights in Dec 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Georgia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Melbourne!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful, friendly reception staff, our room was upgraded. The room was large and clean. Dinner in the restaurant was very tasty. It was in a great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and catered for my special request for celebrating my anniversary
Stayed 2 nights in Dec 2024

6/10 Okay

Kris

Liked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

Racine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Eduardo, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great service, friendly Stratford, lots of places to eat and shops near by, great option to stay in Melbourne
Stayed 8 nights in Nov 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great with a view of the river.
Stayed 8 nights in Nov 2024

8/10 Good

Jodie

Stayed 1 night in Nov 2024

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location. Room was very spacious. I like that they hv rubbish bins in all the rooms, all the toilets and also in the kitchen. Kettles in room and kitchen. 2 bathrooms definitely ideal for families. I would highly recommend
Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Have both lifts running
Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Russell

Business traveler
Liked: Cleanliness, staff & service
"Tea and coffee making facilities" means "a kettle and a single serve packet of instant".
Stayed 5 nights in Nov 2024

8/10 Good

Shaun

Stayed 2 nights in Nov 2024

4/10 Poor

Murray

Stayed 2 nights in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Susie

Liked: Cleanliness
Disliked: Staff & service
Basic
Was very big room with a strange layout and the bed was very firm. Reception was empty a lot of the time and house keeping service was poor. Check in was lovely.
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with super friendly staff. Loved the river view - definitely worth paying more for.
Stayed 4 nights in Nov 2024

10/10 Excellent

Asif

Liked: Property conditions & facilities
Xxxxxxxx
Stayed 3 nights in Nov 2024

10/10 Excellent

Lesley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy early check-in was up graded to view of river. Really quiet and clean. Short walk from flinders st station.
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful
Stayed 6 nights in Nov 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay. Friendly staff, clean and well kept accommodation. Convenient location with many dining options nearby. The A La Carte breakfast at the onsite cafe is 10/10. Delicious, well done to the chef.
Stayed 5 nights in Nov 2024

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service
Staff great and accommodating, service was great , great location , Would definitely stay again
Stayed 3 nights in Nov 2024