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Clarion Suites Gateway

4.5 star property

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Exterior
Lobby
View from property
View from room
Three Bedroom River View Suite | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1 William Street, Melbourne, VIC, 3000
  • Crown Casino
    ‪9 min walk‬
  • Melbourne Central
    ‪15 min walk‬
  • Marvel Stadium
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for One Bedroom Queen Suite

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Queen Suite

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Room - River View

Premium bedding, in-room safe, desk, laptop workspace

Studio Room - River View

  • River view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse Flinders Reach Suite

Penthouse Flinders Reach Suite | Premium bedding, in-room safe, desk, laptop workspace

Penthouse Flinders Reach Suite

  • River view
  • 3391 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Studio Room

Studio Room | Premium bedding, in-room safe, desk, laptop workspace

Studio Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Penthouse Crown Suite

Penthouse Crown Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Penthouse Crown Suite

  • River view
  • 2153 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Three Bedroom River View Suite

Three Bedroom River View Suite | Living area | 48-inch LCD TV with cable channels, TV, iPod dock

Three Bedroom River View Suite

  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Two Bedroom Suite - River View

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Suite - River View

  • River view
  • 969 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Two Bedroom Suite

48-inch LCD TV with cable channels, TV, iPod dock

Two Bedroom Suite

  • 969 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Suite - River View

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite - River View

  • River view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About this property

Clarion Suites Gateway

4.5-star hotel in Melbourne Central Business District
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Clarion Suites Gateway offers 122 accommodations with iPod docking stations and safes. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4.5-star property.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Clarion Suites Gateway is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
William's Bar & Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 36 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 28 2025 to June 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 36.00 for adults and AUD 15.00 for children
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Clarion Suites Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 3 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Loretta

Stayed 1 night in Feb 2025

8/10 Good

Rhowan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christophe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great large 2 bedroom close to cbd and very nice staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central
Stayed 1 night in Jan 2025

8/10 Good

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome. Everything was at walkable distance. View from balcony was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Aurabind

Traveled with family and small children
Great location. Convenient walk to anywhere and easy access to public transport. The hotel and the room were in ok condition , but could use a little updating . The washer /dryer was terrible and left clothes wet many times. Staff were average.
Stayed 4 nights in Dec 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well located hotel with attentive staff
Stayed 3 nights in Jan 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Pavel, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff seem to be a bit less friendly. Probably tired. Bathroom might need a bit more shampoo bath gel than one small travel size bottle. Other than that - the hotel is a good option to stay in Melbourne.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aymen

Stayed 2 nights in Jan 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful, we had a very minor issue when we arrived, it was addressed within the hour. Prime location, room had plenty of space and everything we needed. A great stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Shiv, fremont

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location is perfect. Walking distance to tram station, shopping, restaurants. Rooms were super clean, spacious & had the attention to details.
Stayed 2 nights in Jan 2025

6/10 Okay

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a little dated but perfectly suitable for all our needs. The service we received here was better than what you would get at a top quality hotel. Staff were so helpful - the cleaners even washed our breakfast dishes.
Stayed 4 nights in Dec 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
It was as expected
Stayed 3 nights in Dec 2024

10/10 Excellent

Keshar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Beau

Stayed 2 nights in Dec 2024

8/10 Good

Emily

Stayed 5 nights in Dec 2024

6/10 Okay

Sally

Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Elisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with a four year old for a little get away . First thing we loved was the view from our room. I didn’t realise it has a balcony so that was such a nice surprise. The staff were so friendly and welcoming and I loved this . We loved the pool but I wish it was kept a bit warmer. We were the only ones brave enough most of the time to go in. But for kids it’s a bit cold. Loved the facility’s in room I brought our own food etc and walking distance to the aquarium. Cannot stress how much the view was amazing for my little one , from helicopters and boats to crown flames was really awesome . Only two things I would do different on our next stay - organise cheaper parking next door which is half the price , bring ear buds for the trains and teams in the morning. Would stay again it was really great
Stayed 2 nights in Dec 2024

10/10 Excellent

Kendal, Kanata

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is a little older it is still in great shape and comfortable. Most of the rooms have great views over the river. The restaurant / bar is large and the menu covers most appetites. There are free trams just outside for getting around the downtown area. There is plenty to see within walking distance.
Stayed 1 night in Dec 2024