Clocktower Apartment Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clocktower Apartment Hotel

Front of property - evening/night
City view from property
City view from property
Building design
Executive One Bedroom | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Washer
  • Parking available
  • Pet friendly
  • Housekeeping
  • Outdoor Space

Explore the area

Map
255 Drummond Street, Carlton, VIC, 3053
  • Lygon Street
    1 min walk
  • Carlton Gardens
    4 min walk
  • University of Melbourne
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    19 min drive

Room options

Executive Two Bedroom (1 King, 1 Queen)

  • 968 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Executive One Bedroom

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Budget Two Bedroom Apartment (1 Queen, 1 Double)

  • 915 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

Budget One Bedroom Apartment

  • 807 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Executive Two Bedroom (1 King, 2 Single)

  • 914 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Budget Two Bedroom Apartment (1 Queen, 2 Singles)

  • 915 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About this property

Clocktower Apartment Hotel

4-star aparthotel in Carlton
This smoke-free aparthotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, express check-out, and tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Clocktower Apartment Hotel offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Clocktower Apartment Hotel features a terrace, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Mediterranean aparthotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Clocktower Apartment Hotel is a smoke-free property.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 8-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 18 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 24 units
  • 3 floors
  • Access via exterior corridors
  • Built in 1992
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 3:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Best Western Plus Travel Inn]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 18.00 per night
  • Rollaway bed fee: AUD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 8-device limit
Parking height restrictions apply

Property is also known as

Quest Clocktower Lygon
Quest Clocktower Lygon Apartment
Quest Clocktower Lygon Apartment Carlton
Quest Clocktower Lygon Carlton
Quest Lygon
Quest Clocktower Lygon Aparthotel Carlton
Quest Clocktower Lygon Aparthotel
Carlton Clocktower
Quest Carlton Clocktower Melbourne
Quest Clocktower on Lygon
Clocktower Aparthotel Carlton
Clocktower Apartment Hotel Carlton
Clocktower Apartment Hotel Aparthotel
Clocktower Apartment Hotel Aparthotel Carlton

Clocktower Apartment Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 128 reviews" "
Rating 8 - Good. 52 out of 128 reviews" "
Rating 6 - Okay. 26 out of 128 reviews" "
Rating 4 - Poor. 10 out of 128 reviews" "
Rating 2 - Terrible. 5 out of 128 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Enoch

It was good, dated but good with laundry and kitchen. Some missing bits a pieces but otherwise good. Great city view as well. Extremely well located.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely and clean. Easily could get around.
Stayed 2 nights in Jul 2024

6/10 Okay

Julie

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The apartment had all the amenities described on their website. The chap on reception was nice and very helpful. Public transport was a 2 block walk, which is fine if you don't mind the walk. Plenty of nearby cafes and restaurants etc to choose from. **However, the cleanliness in some of the rooms left a lot to be desired. The vinyl floors were not clean, the skirting boards in the toilet looked like they had not been wiped for a few weeks and there was a large clump of hair sitting in the shower. The water from the taps was cloudy and off colour, which did not look great. (This was an older style apartment, so maybe it was just from the pipes in the building). Also, the mattresses were very hard. I am not sure that I would stay here again. I just think this motel needs to invest in a much more competent cleaning service.
Stayed 4 nights in Jul 2024

6/10 Okay

Chris

Traveled with family
Liked: Amenities
The place can get a little noisy from the nearby rooms, especially in the morning. There was a spider web in the bathroom and the lights were not cleaned for a while. However it is very close to Lygon St and the check in was quick and easy. The apartment was quite large, but the TV was small.
Stayed 3 nights in Jul 2024

4/10 Poor

Carol, Spring

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Where to begin? Late check-in required something akin to an Escape Room experience, getting a key from a nearby convenience store, watching a video about the complicated parking process, wandering through the labyrinth of a parking garage to find the scanner to open the gate to park the car. Except... the parking was supposed to cover 2 days, and instead covered 1, so we made another phone call, jaunt to an office for a new scan code... It was all quite an adventure. I will say that the manager was absolutely amazing and kind and accommodating, but seemingly unable to extricate himself from the bizarro world of checking in and parking. The room itself was a huge disappointment. The kitchen faucet was broken and leaking. The stovetop was beyond gross. Pots and pans looked as though they had been used specifically to test food scorching methods, and then never really scrubbed clean. One bed was missing a support foot, a fact that we only discovered when the bed broke in the middle, leaving a large dent to sleep on. No worry - we took one of the disgusting pots and used it as a brace, so engineering for the win! The windows are paper thin and extremely old, so the gusty Melbourne winds whistled and rattled all night long. The heater is, of course, in the kitchen area, so the bedrooms got fairly cold. The sofas were ancient and had smells of mysterious origin. The entire experience was like a poorly written slapstick comedy, honestly. Only the absurdity kept it bearable.

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and well appointed.
Stayed 1 night in Jun 2024

8/10 Good

DARREN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a pleasure to stay here for the nighy
Stayed 1 night in May 2024

10/10 Excellent

Carolyn

Stayed 1 night in Apr 2024

6/10 Okay

Jiayi

Traveled with family and small children
Liked: Cleanliness, amenities
Prepaid parking fee but was registered with wrong time 12am instead of 12pm, which resulted me paid again. Never heard anything back from the property after log it. Nearby road very noise as motorcycle ran very late at night.
Stayed 3 nights in Feb 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hard to find the reception using google but great as parking is secure
Stayed 1 night in Feb 2024

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was what we needed for our stay. Bit of a walk to the tram but nothing insurmountable. Rooms were in a nice condition and had plenty of space for the four of us. Great spot on Lygon street for all your cafe and restaurant needs.
Stayed 3 nights in Jan 2024

6/10 Okay

Brittany

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The apartments are dated and there was blood on the carpets. The amenities were also incredibly outdated and we were not given any towels for the shower so between 3 of us we had to use face washers. The staff were lovely on the phone prior to the stay, but we checked in after hours so did not have a chance to speak face to face or get towels. The area was nice and had lots of dining options and the hotel was just off a busy street so was able to be quiet. That being said we didn’t sleep very well because of the rain falling on the windowsill extremely loud, again, probably not the apartments fault though. All in all I probably wouldn’t stay here again due to how run down the place was and not even having towels.
Stayed 1 night in Nov 2023

6/10 Okay

Elisabeth

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The reception manager was excellent. The shower was tough to get into as a bigger person. Internet and parking systems need to be updated. Needs refurbishing. Great location.
Stayed 1 night in Nov 2023

10/10 Excellent

Juliette

Stayed 2 nights in Oct 2023

10/10 Excellent

Jenni

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic location, comfortable bed, enjoyed relaxing in the bath
Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness
big rooms, crisp sheets, very close to many lovely restaurants. great service from reception, property just a bit tired. Enjoyed our stay overall
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
The clocktower is a good spot to stay .
Stayed 1 night in Aug 2023

4/10 Poor

simone

Business traveler
Disliked: Amenities
Was a bit disappointed - my room was dark and dreary. The pillows weren’t great and the room smelt damp.
Stayed 1 night in Apr 2023

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Mar 2023

8/10 Good

Karen

Traveled with family
Liked: Amenities
Older property that is very quiet and has a very helpful office manager, in excellent location not far from city.
Stayed 1 night in Mar 2023

8/10 Good

Barney

Liked: Cleanliness

6/10 Okay

Chester

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is old and pretty run down. Our room wasn't very clean, and the carpet had a big rip in it. It needs some upgrading and cleaning, but it is convenient. It's located right next to Lygon Street, it's a short walk to University of Melbourne, and there's lots of nearby shopping.
Stayed 2 nights in Sep 2022

6/10 Okay

aaryan

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Well located close to town and uni. large one bedroom apartment kitchen had dishwasher, washer and dryer Not well maintained, carpets stained and dirty, bathroom with mold, needs significant renovation.
Stayed 7 nights in Aug 2022

8/10 Good

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

6/10 Okay

Margaret

Great location
Stayed 3 nights in May 2022