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Element Melbourne Richmond

4.0 star property

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Photo gallery for Element Melbourne Richmond

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Meeting facility
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Pet friendly

Explore the area

Map
588 Swan Street, Burnley, VIC, 3121
  • Melbourne Cricket Ground
    ‪5 min drive‬
  • Crown Casino
    ‪7 min drive‬
  • Melbourne Central
    ‪8 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, View (Balcony)

Room, 1 King Bed, Non Smoking (Balcony) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Non Smoking, View (Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, View

Room, 2 Twin Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Twin Beds, Non Smoking, View

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, View

Room, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Non Smoking, View

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Room, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Non Smoking, View

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View (Balcony)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Non Smoking, View (Balcony)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Element Melbourne Richmond

4-star hotel in Burnley
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Element Melbourne Richmond offers 168 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchenettes with espresso makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Element Melbourne Richmond features a 24-hour fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. Event facilities measuring 2755 square feet (256 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Element Melbourne Richmond is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mint Lane Restaurant and - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Filipino, Finnish, Hindi, Indonesian, Korean, Malay, Romanian, Slovenian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 20 to 30 for adults and AUD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mint Lane Restaurant and

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,755 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (40 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 20 to 30 for adults, and AUD 20 to 30 for children
  • Self parking fee: AUD 35 per day (in/out privileges)
  • Pet fee: AUD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Element Melbourne Richmond Burnley
Burnley Element Melbourne Richmond Hotel
Element Melbourne Richmond Hotel Burnley
Hotel Element Melbourne Richmond Burnley
Hotel Element Melbourne Richmond
Element Melbourne Richmond Hotel
Element Melbourne Richmond Hotel Burnley
Element Melbourne Richmond Hotel
Element Melbourne Richmond Burnley
Hotel Element Melbourne Richmond Burnley
Burnley Element Melbourne Richmond Hotel
Hotel Element Melbourne Richmond
Element Melbourne Richmond
Element Melbourne Richmond Hotel
Element Melbourne Richmond Burnley
Element Melbourne Richmond Hotel Burnley
Element Melbourne Richmond a Marriott Hotel

Element Melbourne Richmond Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 254 reviews
Rating 8 - Good. 60 out of 254 reviews
Rating 6 - Okay. 18 out of 254 reviews
Rating 4 - Poor. 10 out of 254 reviews
Rating 2 - Terrible. 5 out of 254 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very clean. This hotel should be ranked at 5 stars.
Stayed 2 nights in Dec 2024

10/10 Excellent

Julian

Stayed 1 night in Nov 2024

10/10 Excellent

Sashidhar reddy

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, comfortable and quiet. Great for a quick stay for work!
Stayed 2 nights in Nov 2024

4/10 Poor

Daniel, Conestogo

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The actual room was pretty good. I like having kettle as well as coffee maker so the tea doesn't have that coffee tang. The check in process and check out process was good and staff in that area were good. Where they really let themselves down is the food and the service of the food. The breakfast buffet was OK, but dinner was brutal. Menu never changes for the whole time I was there, to get a waiter to take an order is a work of art. When they eventually (and I mean eventually) take the drink order, it was a 15 - 20 minute wait, and having to re ask where it was before that arrived, the food much longer. The food quality at dinner was poor and per above comment, the service was dreadful. The actual people were polite and nice enough, but clearly no proper training - no one comes back to the table to see how food is. I refused to pay for part of my food as it was not edible. They made some shoestring fries that were so soggy and full of grease - a real shame as the front desk people were nice, the rooms good and the location great too.
Stayed 5 nights in Nov 2024

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Oct 2024

10/10 Excellent

Ewan, Mildura

Stayed 3 nights in Aug 2024

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Stayed 10 nights in Aug 2024

10/10 Excellent

Tay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and well equipped room, hotel had a lovely feel.
Stayed 1 night in Aug 2024

10/10 Excellent

Henryk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of a surprise
This place was a bit of a surprise - easy, not too large/busy, comfortable and great location to get to all parts of Melbourne.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ewan, Mildura

Stayed 2 nights in Jul 2024

10/10 Excellent

Domenic

Stayed 1 night in Jul 2024

10/10 Excellent

Malcolm

Stayed 2 nights in Jun 2024

8/10 Good

Ewan, Mildura

Liked: Cleanliness, staff & service, property conditions & facilities
Conven
Stayed 3 nights in Jun 2024

10/10 Excellent

Rajesh

Stayed 2 nights in May 2024

4/10 Poor

Georgia

Stayed 1 night in May 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
An extremely convenient and comfortable stay.
Stayed 1 night in May 2024

8/10 Good

Stuart

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was for medical reasons so our activity was confined to the Element and Epworth Freemasons. The food overall was largely Asian origin so we didn't use that facility. The absence of English Breakfast tea in the morning - well!! The bed was very comfortable but my wife thought the room was a little small - that could be because we were confined there for quite a few days.
Stayed 4 nights in May 2024

8/10 Good

MATTHEW

Stayed 1 night in Apr 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly and helpful service.The dinner was delicious.The bed was brilliant to sleep in and the pillows were so comfortable.
Stayed 3 nights in Apr 2024

8/10 Good

Jo

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great staff, rooms could uplift
Hotel staff were lovely. The facilities are getting a little rundown. Air con in room was not working however I was moved swiftly and provided a compensatory gift. A good stay but could do with some uplift in the rooms.
Stayed 2 nights in Apr 2024