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Eltham Gateway Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eltham Gateway Hotel

Lobby lounge
Property entrance
Deluxe Marble Spa Suite | Living area | 32-inch LCD TV with digital channels, TV
Deluxe Hotel Room with Two Double Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Meeting facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
1339 Main Road, Eltham, VIC, 3095
  • Montsalvat
    5 min drive
  • Doncaster Shopping Centre
    11 min drive
  • La Trobe University
    14 min drive
  • Melbourne, VIC (MEL-Tullamarine)
    32 min drive

Room options

View all photos for Deluxe Hotel Room with Two Double Beds

Deluxe Hotel Room with Two Double Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Hotel Room with Two Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Hotel Room with One King Bed

Deluxe Hotel Room with One King Bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Hotel Room with One King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Spa Suite with One King Bed

Hillview Spa Suite with One King Bed | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Hillview Spa Suite with One King Bed

  • 484 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Hillview Spa Suite with Two Queen Beds

Hillview Spa Suite with Two Queen Beds | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Hillview Spa Suite with Two Queen Beds

  • 484 sq ft
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Two-bedroom Family Suite

Comfort Two-bedroom Family Suite | Living area | 32-inch LCD TV with digital channels, TV

Comfort Two-bedroom Family Suite

  • 592 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Marble Spa Suite

Deluxe Marble Spa Suite | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Marble Spa Suite

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Mercure Melbourne Doncaster

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (132)
The price is $132
per night
$145 total
includes taxes & fees
Dec 11 - Dec 12
Mercure Melbourne Doncaster

About this property

Eltham Gateway Hotel

4-star motel in Eltham
This smoke-free motel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and dry cleaning. Housekeeping is available on request.
Eltham Gateway Hotel offers 38 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with digital channels.

This Melbourne motel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The motel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This Melbourne motel also offers barbecue grills, multilingual staff, and a garden. Onsite uncovered self parking is complimentary.

Eltham Gateway Hotel is a smoke-free property.

Eltham Gateway Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
Reception hours are 8:30 AM-8:30 PM Monday-Thursday, 8:30 AM-9:30 PM Friday, 9 AM-10 PM Saturday, and 9:30 AM-5 PM Sunday.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Eltham Gateway
Eltham Gateway Hotel
Gateway Eltham
Gateway Hotel Eltham
Eltham Gateway Hotel Motel
Eltham Gateway Hotel Eltham
Eltham Gateway Hotel Motel Eltham

Eltham Gateway Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 240 out of 712 reviews" "
Rating 8 - Good. 238 out of 712 reviews" "
Rating 6 - Okay. 125 out of 712 reviews" "
Rating 4 - Poor. 75 out of 712 reviews" "
Rating 2 - Terrible. 34 out of 712 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Marie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Weird smell in the room, uncomfortable beds.
Stayed 1 night in Aug 2024

8/10 Good

phillip

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient
Stayed 2 nights in Aug 2024

6/10 Okay

kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
VERY noisy. My room had a water system near by that ran the whole time, the walls were paper thin- I could hear the neighbours next door- their entire conversation AND their snoring. There was NO light in the morning for me to go outside & navigate all the stairs- pitch black.
Stayed 1 night in Aug 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service
Tired decor, could do with more bedding… electric blanket, more blankets or doona. It was cold.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

6/10 Okay

Craig

Traveled with family
Liked: Cleanliness
The spa was not working - very disappointing as this was a key reason for staying at this location.
Stayed 2 nights in Jul 2024

6/10 Okay

Marika

Stayed 1 night in Jul 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Property conditions & facilities, room comfort
My keys had a narcotics anonymous key ring on it, there were people coming and going all through the night until 5am, didn’t get any sleep what so ever.
Stayed 1 night in Jun 2024

6/10 Okay

Marcus

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I chose this motel only because of its proximity to my intended activity. The property is tired and in need of another renovation phase. It has such great potential yet seems to be only receiving most essential maintenance. I can understand how the pandemic must have smashed the profitability of this business. The reception staff were very helpful enabling an early check-in. (Thank you Joe? / Cho?.) The room was clean, warm and mostly comfortable and acceptably equipped. Shower and toilet plumbing is a bit noisy. Lack of outdoor lighting for rooms 21 - 34 is an EXTREME HAZARD when moving during hours of darkness. The property has no bar or dining which is a shame as I would have used it if available. Good for short stays where location is top priority.
Stayed 3 nights in Jun 2024

6/10 Okay

Rebecca

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Jun 2024

6/10 Okay

Frank

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When I entered the room I noticed that there was no remote for the TV. I went to reception and he acknowledged that the cleaning staff had also noticed that. A person was sent to the room to see the brand of TV but no action was taken to rectify the situation. When searching the room I found used tissues and a take away lid under the bed. It was clear that the room was cleaned to the edge of the furniture but not under it. The following day, I approached the reception staff again and they presented me with a remote control for a different brand which did not work. I noticed rubbish around the exterior of the property and there was significant wear and tear. On the positive, it was extremely convenient for the wedding I attended, and the facilities (bathroom, bed and kitchenette) were all good.
Stayed 1 night in Apr 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
Comfortable room. Property needs work
Our room was comfortable although very dated. We had a lovely view but unfortunately the property outside was run down. I remember Eltham Gateway many years ago in great condition. it would be great to see great again
Stayed 3 nights in Apr 2024

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, so obliging, would absolutely recommend 🙏
Stayed 2 nights in Apr 2024

4/10 Poor

Lilly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a musty smell.
Stayed 1 night in Apr 2024

4/10 Poor

Peter

Traveled with group, Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed , Booked online , Photos where out of date , Place was tired and in need of updating , mattress was severely stained , Still had stuff from previous guests on the night stand. Adjoining apartments seemed to be a halfway shelter . and communed and drinking in the carpark
Stayed 3 nights in Mar 2024

8/10 Good

Felicity

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite nice. There was a little hiccup with my original room not being cleaned prior to check in, however, they apologised and attended to it immediately, and also offered an upgrade. The room and bathroom were very clean. The beds and pillows were also clean and comfortable. The 2 queen bed room, was quite large and had a large desk that was great. Heater worked really well. Not too far to go for good dining options either. Would be happy to stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Ben

Traveled with partner
Liked: Cleanliness, staff & service
Clean and quiet, comfortable bed and amazing shower. Decor is a little dated. Disappointed the restaurant wasn’t/isn’t open. Would of been very convenient.
Stayed 1 night in Apr 2024

8/10 Good

renee

Stayed 3 nights in Apr 2024

6/10 Okay

Matthew

Traveled with group
Served a purpose. Not the smoothest check in as 6.30pm seemed to be out of hours.
Stayed 1 night in Apr 2024

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities
very hard when you stay at a place and there is no were to eat and drink. Bar and bistro were closed and had not been open for some time.
Stayed 2 nights in Apr 2024

8/10 Good

Mathew

Traveled with partner
Liked: Cleanliness, staff & service
Property and room was clean but very outdated and the lighting in the room wasn’t the greatest and not enough power points.
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024