Hawthorn Gardens Serviced Apartments

3.5 star property

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Photo gallery for Hawthorn Gardens Serviced Apartments

Garden
Two Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Desk, iron/ironing board, cribs/infant beds, rollaway beds
One Bedroom Apartment | View from room
Fridge, microwave, oven, stovetop

Reviews

7.6 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Outdoor Space
  • Parking included

Explore the area

Map
750 Toorak Road, Hawthorn East, VIC, 3123
  • AAMI Park
    ‪7 min drive‬
  • Melbourne Cricket Ground
    ‪8 min drive‬
  • Rod Laver Arena
    ‪8 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

Three Bedroom Apartment

  • 699 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

One Bedroom Apartment

  • 301 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Two Bedroom Apartment

  • 484 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed OR 1 Double Bed and 2 Twin Beds

Similar properties

About this property

Hawthorn Gardens Serviced Apartments

3.5-star aparthotel in Hawthorn East
Along with laundry facilities, this aparthotel has a garden and free self parking. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Limited housekeeping is available.
Hawthorn Gardens Serviced Apartments offers 28 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a limited basis.

Hawthorn Gardens Serviced Apartments features a garden and laundry facilities. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Hawthorn Gardens Serviced Apartments has designated areas for smoking.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • Crib: AUD 15 per night

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony/patio
  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guides

Location highlights

  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 2 floors
  • 28 units
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8 PM) and Saturday - Saturday (8 AM - 6 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8:15 AM-2:15 PM on Sunday.

Renovations and closures

This property is closed from March 1 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Gardens Serviced
Hawthorn Gardens Serviced Apartments Apartment
Hawthorn Gardens Serviced
Hawthorn Gardens Serviced Apartments
Hawthorn Serviced Apartments
Serviced Apartments Hawthorn
Hawthorn Garns Serviced s
Hawthorn Gardens Serviced Apartments Aparthotel
Hawthorn Gardens Serviced Apartments Hawthorn East
Hawthorn Gardens Serviced Apartments Aparthotel Hawthorn East

Hawthorn Gardens Serviced Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 230 out of 853 reviews
Rating 8 - Good. 343 out of 853 reviews
Rating 6 - Okay. 160 out of 853 reviews
Rating 4 - Poor. 69 out of 853 reviews
Rating 2 - Terrible. 51 out of 853 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Ross

Liked: Cleanliness
Disliked: Property conditions & facilities
The property requires maintenance and cleaning. We found cobwebs on the door frame prior to entering the room. The internal and external of the building requires painting. There were stains on the carpet. The shower was small/restrictive. The surrounding area required gardening, the grounds hadn’t been cleaned for quite sometime.
Stayed 1 night in Feb 2025

6/10 Okay

Clare

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Marylouise

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
good accommodation just very tired - needs updating
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Was a late check in for us but it was all sorted with ease. Good ex
Stayed 1 night in Feb 2025

2/10 Terrible

Rodney

Traveled with family
Disliked: Amenities
Bathroom fans very noisy through out the premises. Neighbours fans just as noisy through out our apartment. All hours. Difficult to sleep. Everything was very old and generally not clean. Apartment was generally dirty, apart from the beds which were clean and comfortable
Stayed 7 nights in Feb 2025

4/10 Poor

Jay

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and poorly maintained. Old is fine, but should be kept clean
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness

Very poor apartment

The apartment was very tired and in need of refurbishment and was not very clean at all. No tools were provided to clean with, i.e. Brush, mop, vacuum cleaner, cloths etc. Hand towels were only fit for use as floor cloths; we purchased our own. Pans were unsafe one with broken handle and a frying pan with the Teflon coating coming away. Again we purchased our own. One good point was the chap in reception was polite and willing to help in any way he could.
Stayed 20 nights in Jan 2025

2/10 Terrible

Jessie

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment that was INCREDIBLY unpleasant! If I had not paid in advance, I would have left at the reception. Leading towards our room, the path was overgrown, the lawn was dead, there was litter everywhere, and clothing and linen was drying over chairs beside the path. When we arrived at the room, the door was unlocked and the bedroom window (without fly screen) had allowed all matter of spiders, mosquitoes and other flying insects into the room. In the bathroom, water damage was everywhere - the skirting boards were rotting, paint was falling from the ceiling, and the bottom towel rail was only just attached to the rotting plaster around it. Plus there was black mould growing all around the bath, in the grout of the shower, and up both the shower screen and mirror. The toilet smelt like a public toilet urinal and the skirting board behind it was stained yellow and swollen with water (urine) damage. The towels were clean, however the hand towel and flannels had bleach stains present. There was no bath mat. In the kitchen, half of the teabags had expired a year ago, and the toaster had evidence of a mouse infestation. The cutlery was also unwashed, and nothing matched. We took one look at the plates and decided that they were unfit for human use. The couches and chairs in the living area weren’t much cleaner, with round white residue stains and blood stains present on the covers, and the foam of pleather chairs was disintegrating and falling to the floor underneath us.
Stayed 1 night in Jan 2025

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst property that i have ever stayed in. It was putrid. It needs to be closed down. Windows were broken. Taps broken. Toilet roll holder broken. Ants in 3 of the rooms. Absolutely disgraceful
Stayed 8 nights in Jan 2025

2/10 Terrible

Scot

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Juliet

Disliked: Cleanliness, amenities, property conditions & facilities
It's dark drab and dated. The bed was clean and comfortable and only stayed the nights there as I was busy with my daughter
Stayed 3 nights in Jan 2025

4/10 Poor

Dorine

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is very old. One of the kitchen drawers fell apart as I opened it. The property is not very clean as we found dead bugs scattered around the apartment. The washing machine only half worked in our original room and then we were moved to a new room where both washer and dryer worked. The property is not handicap accessible and has many stairs which can be inconvenient for those with young children/strollers. The location was convenient with a Coles just down the street.

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This place is so bad not clean at all just terrible I will never stay there again. Really it was hot dirty disgusting.
Stayed 2 nights in Jan 2025

2/10 Terrible

Trent

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing that was accurate was the location! It was a calamity of issues - from a smoke alarm beeping all night, bedroom light surging on all night in off position!, broken toilet seat, broken shower, filty and uncomfortable furniture - the list could be endless. Again, a wonderful location - but that doesn't excuse the disgrace that the rooms were in! It was so bad it's taken me weeks to write the review!
Stayed 3 nights in Dec 2024

2/10 Terrible

Liz

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was in need of a makeover. Very rundown
Stayed 2 nights in Jan 2025

6/10 Okay

Krish

Traveled with family
Disliked: Property conditions & facilities
Well located and access for our purpose of visit. Good and secure onsite car parking facilities. Downside is that teh apartment was dated ands no lifts or ramp access
Stayed 5 nights in Dec 2024

2/10 Terrible

Atik

Disliked: Cleanliness, property conditions & facilities
There are nothing to like this property, the property is most disgusted, dirtiest ever i seen. I noticed there are spider webb with lots of newborn baby spider, i've asked the manager to clean the room and he replied It's ok, in summer always spider there instead cleanup the place, also they served expired milk for coffee. The whole place are dirty, didn’t clean dust, birthroom are moldy, rusty, Sofa are so yakki, my worst-ever xmas Holiday, my kids and my wife hated me. Finally no regret from the management. Please don't think they'll refund your money and my advice never go there even they offer free accommodation.
Stayed 3 nights in Dec 2024

4/10 Poor

Lindi

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Not a great place

The room was very big and clean sheets and comfy beds. That’s the positives. The negatives is that it’s expensive to stay and the walls are very dirty with brown stains in some rooms, carpet dirty, dryer was broken.
Stayed 1 night in Dec 2024

6/10 Okay

Sandy

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The parking was great, as was the size of the apartment - it was huge! Had everything : oven, cooktop, microwave, washing machine, dryer, toaster, iron etc. Bed was very comfortable. Only 5 minutes drive to Cabrini Hospital. The let down was that it was a bit shabby and tired. Needed some TLC. The garden area also needed attention- even mowing the grass would have made a difference . Didn’t really matter to me, but it might to others.
Stayed 1 night in Dec 2024

4/10 Poor

Elspeth

Business traveler
Disliked: Amenities
The property was very disappointing. nothing like the photos. it is in desperate need of renovation, both the buildings and the grounds. I was with three colleagues in individual rooms. None of us got bath mats, hand towels. rooms were hot with no fan or airconditioning in the bedrooms. Would definitely NOT recommend.
Stayed 2 nights in Dec 2024

8/10 Good

Trinity

Traveled with group
Liked: Cleanliness
Honestly really good value for money. Definitely is a bit outdated but didnt bother us at all. There was an ac in our room and really comfortable beds and blankets.
Stayed 1 night in Nov 2024

2/10 Terrible

David

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very old and dirty
Stayed 3 nights in Nov 2024

6/10 Okay

Felicity

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Simon

Disliked: Cleanliness, room comfort
Room needs alot of attention asap, from black mold in the bathrooms, heaps of dust in the vents and 3 lights with no lights and just holes and overall needs a lot of work, pictures aren’t accurate. Asked for a full refund but was only given 2 days. Had to check out and find another hotel.
Black mold
Black mold
Dust from the fan
Air conditioner very dirty
Stayed 4 nights in Nov 2024

6/10 Okay

Karen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Photos don’t match reality. Seemed to be plenty of car parking
Stayed 1 night in Nov 2024