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Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

Exterior
Exterior
Exterior
View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Collins Street
    ‪10 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Melbourne Central
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds (Free Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • Park view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Free Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room (Free Breakfast)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Standard Room, 1 Queen Bed (Free Breakfast) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Holiday Inn Express Melbourne Little Collins by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1420)
The price is $158
per night
$174 total
includes taxes & fees
May 20 - May 21
Holiday Inn Express Melbourne Little Collins by IHG

About this property

Holiday Inn Express Melbourne Southbank by IHG

4-star hotel in Southbank
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Express Melbourne Southbank by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Melbourne Southbank Hotel
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Holiday Inn Express Melbourne Southbank by IHG Southbank
Holiday Inn Express Melbourne Southbank by IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 956 reviews
Rating 8 - Good. 285 out of 956 reviews
Rating 6 - Okay. 65 out of 956 reviews
Rating 4 - Poor. 24 out of 956 reviews
Rating 2 - Terrible. 23 out of 956 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Pierina

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately our stay was not good at all. It started with us ordering room service to find that our order ( which was a process in itself) was not actioned and after a 45 minute wait for buffalo wings and fries and a glass of wine, we had to pick it up from reception and the wine did not materialise. Breakfast was ordinary with bad service . My husband walks with a wheel walker and we were jammed into a space when the staff closed the sliding door marking “ the end of breakfast”. Staff generally unhelpful and quite rude. Bathroom in our room had a n awful smell and the aircon couldn’t be altered. I also couldn’t contact hotel beforehand as Phone connection never worked.
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn, Furner

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good in regards to Southbank being just a few minutes walk away. Hotel was clean and quiet, staff were friendly, reasonable amount of options available at breakfast, although not a big fan of the coffee machines, they have the same one across the road at 7 Eleven. Overall we were happy with our stay and would absolutely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Brandon

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our room wasn’t the cleanest it could have been. I wanted them to do housekeeping one of the days but all they did was turn the sheets over. I knew this because there was a stain on one of the sheets that had been on the outside and was now on the inside. There was also something very sticky on the bedside table giving me the idea they didn’t wipe any of it down between guests. That’s my only complaint.
Stayed 6 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Wenmei

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location for going to the Australian Open and other tours that we took. The buffet breakfast was great, except you had to pay for decaf coffee which doesn't seem fair with regular coffee available and free. The room was good but the bathroom configuration was awful. It is very small and not user friendly for two people. Otherwise the hotel was good.
Stayed 3 nights in Jan 2025

10/10 Excellent

James, Oriental Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and convenient and stay had general feel good about it. Staff in all areas were very helpful and always available
Stayed 2 nights in Jan 2025

8/10 Good

Wai Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So convenient to Southbank and so comfortable.

We are local and had a show at Crown so we decided to stay overnight at the hotel. It was fantastic, so convenient, so comfortable and we can't wait to stay there next time. Also being a member, they gave us a 1.30pm check out instead of 10am. That was very much appreciated.
Stayed 1 night in Jan 2025

8/10 Good

karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a city stay
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip great location

I loved this hotel. Staff are accommodating and the location is unmatched . Grateful for my check out experience too . Thank you
Stayed 1 night in Jan 2025

8/10 Good

Leanne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in was horrendous, not enough staff on and very long queue, Breakfast was good , Very understaffed for a busy weekend with a full hotel .
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Efficient
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

Breakfast options limited for vegetarians

Hot Breakfast doesn’t really cater to vegetarians unless you love eating eggs (which I don’t eat) my options were toast and pastries.
Stayed 4 nights in Jan 2025

8/10 Good

Mike

Stayed 6 nights in Jan 2025

8/10 Good

Jerry

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed bin room 1014 10th floor. Wardrobe bad design. Couldn't hang my wife's long dress in it as it barely was capable of hanging my shirts and trousers. The weird bench below the TV.?? No dresser and no drawers to store smalls. The bathroom! A wet room...with a "Shower Curtain" Really!? The sink...no room to place my few items never mind my wife's collection of toiletries. On the plus side a range of soaps supplied for washing and showering. Back to the bedroom. The fridge. 3 small milks to make a cup of tea. No bottle of water something which we have grown accustomed to finding in other hotels. Breakfast was OK however food was warm and not hot and that hot water dispenser between the two coffee machines. Nightmare! Myself and an american lady almost got roasted with overflow,
Stayed 1 night in Jan 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Ceinwen

Traveled with partner
Disliked: Staff & service
Average stay overall. Bed wasn’t to our liking but that is an individual thing. Breakfast was ok but absolutely chaotic dining area. No observed coordination from staff which created chaos. No control of entry of guests resulting in too many people which flowed into shortage of food, plates & cutlery…and many people walking around with food & nowhere to sit. Staff were functional but not welcoming at reception.
Stayed 1 night in Jan 2025

8/10 Good

Simon John, PROSPECT VALE, 7250, TAS

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service especially from the breakfast staff, breakfast inclusion was fantastic and great value, easy check in and check out, easy to access and in a convenient location
Stayed 3 nights in Jan 2025

8/10 Good

Alan, Newcastle Upon Tyne

Liked: Cleanliness
Good location for the AO.
Stayed 7 nights in Jan 2025