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Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

City view
Bar (on property)
Meeting facility
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$118
includes taxes & fees
Jan 10 - Jan 11

Explore the area

View in a map
35-47 City Road, Southbank, VIC, 3006
  • Place, Southbank Promenade
    ‪2 min walk‬
  • Place, Melbourne Arts Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room (Free Breakfast)

8.4 out of 10
Very good
(28 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Free Breakfast)

9.0 out of 10
Wonderful
(28 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

8.8 out of 10
Excellent
(46 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

9.0 out of 10
Wonderful
(37 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

9.4 out of 10
Exceptional
(25 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Twin Beds (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds (Free Breakfast)

8.6 out of 10
Excellent
(27 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds (High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior
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About this property

Holiday Inn Express Melbourne Southbank by IHG

4-star hotel in Southbank
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Express Melbourne Southbank by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1009 reviews
Rating 8 - Good. 298 out of 1009 reviews
Rating 6 - Okay. 75 out of 1009 reviews
Rating 4 - Poor. 28 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Located near the middle of Southbank and just across the river to Melbourne city and Flinders Street location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Stayed 2 nights in Sep 2025

2/10 Terrible

Kerry-Ann

Traveled with family
Disliked: Staff & service, amenities
Average at best. Staff at breakfast were drinking juice in uniform in the floor in front of guests, glassware and cutlery were dirty. Purchases from “cafe” were left over an hour to action and only after I queried what was taking so long. Front desk staff appeared to want to be anywhere else but at work. Bed was extremely uncomfortable but location was awesome.
Stayed 4 nights in Sep 2025

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2 year old and I had a lovely stay at the Holiday Inn Southbank. The reception staff were very lovely (I have seen reviews about rudeness but I experienced none of this). Traveling solo I felt very safe at this hotel; incredibly quiet and secure. Very accessible to Southbank and Flinders station. We will definitely be coming back here.
Stayed 2 nights in Oct 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Regan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel
Stayed 5 nights in Sep 2025

6/10 Okay

Trent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who are always willing to help
Stayed 4 nights in Sep 2025

8/10 Good

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff were friendly. Bed was a bit hard but other than that, a great place to stay with a good location.
Stayed 2 nights in Sep 2025

10/10 Excellent

ANIL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at convenient location.
Stayed 1 night in Sep 2025

6/10 Okay

Sandra

Business traveler
Stayed 3 nights in Sep 2025

10/10 Excellent

Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to access Southbank and the City. Price was great and staff lovely. Would happily stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Joanna

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Did not like that the bathroom had a see through door. More suitable for couples. We would much prefer more privacy. Room service would have been appreciated. We had to leave the room to collect the food which was not ideal. Coffee at breakfast was not flavourful. Coffee machine was temperamental. The coffee we bought from the hotel cafe was good. But we paid for breakfast and would have appreciated good coffee. We however, were happy that we were able to request for extra blankets and the hotel felt safe and location was great.
Stayed 3 nights in Sep 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Sep 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great hotel

Great hotel with central location easy walk to cbd & Southbank attractions. Great hot & cold breakfast buffet & staff could not have been more helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality and it was quiet.
Stayed 1 night in Sep 2025

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Craig

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for price.
Stayed 1 night in Sep 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good- had to wait 20 minutes for cutlery and card for room did not work even after recalibrated. Got stuck in the lift twice.
Stayed 1 night in Sep 2025