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Holiday Inn Express Melbourne Southbank, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Melbourne Southbank, an IHG Hotel

Exterior
Exterior
View from room
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Melbourne Arts Centre
    4 min walk
  • Southbank Promenade
    4 min walk
  • Fed Square
    6 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Standard Room, 2 Twin Beds (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds (Free Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Twin Beds (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • 258 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Free Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

View from room

Standard Room (Free Breakfast)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Mercure Melbourne Southbank

Free WiFi
Air conditioning
Breakfast available
Business services
4.2 out of 5, Very Good, (1022)
The price is $95
per night
$104 total
includes taxes & fees
Dec 11 - Dec 12
Mercure Melbourne Southbank

About this property

Holiday Inn Express Melbourne Southbank, an IHG Hotel

4-star hotel in Southbank
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank, an IHG Hotel offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Express Melbourne Southbank, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Melbourne Southbank Hotel
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Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank, an IHG Hotel Hotel
Holiday Inn Express Melbourne Southbank, an IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 483 out of 806 reviews" "
Rating 8 - Good. 226 out of 806 reviews" "
Rating 6 - Okay. 55 out of 806 reviews" "
Rating 4 - Poor. 21 out of 806 reviews" "
Rating 2 - Terrible. 21 out of 806 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo Antonio

Liked: Cleanliness, property conditions & facilities
Reception personnel could not accommodate a late check out despite of the status of my membership and reason for my ask (daughter’s graduation)
Stayed 2 nights in Aug 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Helen

Stayed 2 nights in Aug 2024

10/10 Excellent

Nishi

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Chantelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, location was great everything is walkable, easy parking available at hotel, rooms were quiet and well equipped, and hotel was well maintained and cleaned well throughout. Breakfast included is nice but selection is basic but everything you need. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Phi, Bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean rooms, good breakfast selection and setting, friendly staff.
Stayed 7 nights in Aug 2024

4/10 Poor

Moses

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Front Desk rude and dismissive
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View from our window was a bit displeasing otherwise the room was very comfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

Sally

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have stayed here a few times and have normally loved it. Not sure if they have had a change of staff but their service was really poor. Front desk staff were really not friendly. House keeping didn’t clean our room, they just pulled out bedding up and took our towels and left us with none. Had to go to the front desk to get more as they would not bring us up any. There was one guy collecting dishes from the breakfast who was very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Very streamlined process around check-in/check-out. Great rooms and excellent breakfast buffet
Stayed 3 nights in Aug 2024

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Holiday Inn Express Southbank. Our room was very comfortable and the breakfast buffet was great. Walking distance to Southbank restaurants, entertainment and Flinders Street train station. We will stay again soon.
Stayed 2 nights in Aug 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & convenient, will stay again
Stayed 1 night in Aug 2024

8/10 Good

savica

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation just as we booked it online, friendly and helpful staff. Beds were comfortable, and it was quiet. Booked this online, thought the parking was included in the price, it wasn't. Parking available for $35 p/n Would stay there again.
Stayed 1 night in Jul 2024

8/10 Good

hun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much choice for breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Holiday Inn Express, Southbank. Whenever we come to the city for the night we stay here. It's clean, safe, great staff, the facilities are well looked after and the buffet breaky is always a winner!
Stayed 1 night in Jul 2024

10/10 Excellent

Senthilkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and easy accessible
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Holiday Inn Express Southbank is a modern, fresh, clean hotel well situated right behind the National Gallery of Victoria and Arts Centre for those seeing a concert or play. Moreover, it is right behind the Southbank promenade of shops, bars and restaurants and only another few minutes stroll from there into the city. It is particularly convenient for people driving into Melbourne with easy and fast access both into and out of the city. The only single drawback from our stay was, on entering the bar area for a drink, every single table was filled with empty glasses and rubbish which had not been cleared away - even though there were only two tables with people sitting having a drink on a very quiet Saturday evening. An otherwise excellent hotel was let down by either insufficient staffing or some very uninterested and or lazy staff rostered on that night. That aside, I would certainly recommend this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Tehlia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
A group travelling with 4 separate rooms, pleased we were all located on the same floor. Rooms were clean. A couple front of house staff need a little extra experience to have better empathy towards staff training as we all need to start somewhere, as well have more understanding to guess needs. Will recommend this place, would stay again. Thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Pravesh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Centrally located and breakfast included is a bonus.
Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Stayed 3 nights in Jul 2024

8/10 Good

Amandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was that no sheets were under the comforter and found but odd! Rest all was goos
Stayed 4 nights in Jul 2024