Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

Exterior
View from room
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Collins Street
    ‪10 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Melbourne Central
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

Standard Room, 2 Twin Beds (Free Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Queen Beds (High Floor)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Twin Beds (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • 258 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Free Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room (Free Breakfast)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Free Breakfast)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Free Breakfast)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Melbourne Southbank by IHG

4-star hotel in Southbank
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Express Melbourne Southbank by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 910 reviews
Rating 8 - Good. 271 out of 910 reviews
Rating 6 - Okay. 61 out of 910 reviews
Rating 4 - Poor. 23 out of 910 reviews
Rating 2 - Terrible. 23 out of 910 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Traveled with family
Well done
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced and close to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to everything and the room was clean & modern. Lovely staff
Stayed 1 night in Dec 2024

8/10 Good

Fiona

We loved the free breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Natasha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel suited my needs perfectly
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
loved the easy parking and location plus it was quiet. could do with an overhaul of better pillows
Stayed 1 night in Nov 2024

10/10 Excellent

Garrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay in a great location.
Stayed 2 nights in Nov 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice and very clean hotel and first-class breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Satish

Business traveler
Liked: Amenities
Great location and great ambience. Would be good if you can provide the guests with Tolieteries and Slipons.
Stayed 2 nights in Nov 2024

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities
Upon checking out, I was told invoice was emailed to me. TWO weeks later, not received it, and when i call the hotel reception, they don't have any records of my night / stay, but my company credit card has been debited
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Faye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Holiday Inn was very enjoyable. The only thing we noticed was that you could still hear the traffic noise from our room on the 14th floor. We will definitely stay there again but will ask for a room a bit higher up. Highly recommend this place 👍
Stayed 1 night in Nov 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didnt like was how the Bathroom was made. I really feel like the shower could have been made better, than a door that lets water out onto the floor every time you get out of the shower. Also the fan didnt seem to work at all. Other than that was good stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Being close to transport and crown and southbank
Stayed 1 night in Nov 2024

8/10 Good

Coral

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property in great location to walk to concerts nearby at rod laver, arts centre or Sidney myer music bowl
Stayed 1 night in Nov 2024

10/10 Excellent

Jacki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Easy with parking on site. Great breakfast and such a good location. Walking distance to so many great spots. Well definitely be back.
Stayed 1 night in Nov 2024

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all main attractions in Melbourne
Stayed 1 night in Nov 2024

8/10 Good

VALENTINA

Business traveler
Liked: Cleanliness, property conditions & facilities
Good position, but about the service room I’d like to tell that the rooms are not cleaned every day of the stay and the last day it was not even cleaned. Then little care in checking the change of glasses and cups.
Stayed 5 nights in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, clean and comfortable rooms, close to everything and public transport
Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New computer system meant checkin was way too long. Staff not trained effectively before implementation. WiFi no access for duration of stay. Room was clean and quiet with great view. Breakfast varied and of good standard
Stayed 1 night in Nov 2024

4/10 Poor

Farooq

Stayed 2 nights in Nov 2024

10/10 Excellent

Leonie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Nov 2024

10/10 Excellent

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection
Stayed 3 nights in Nov 2024

10/10 Excellent

ERIC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, near the pier for those taking the cruise.
Stayed 1 night in Oct 2024