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Hotel Chadstone Melbourne MGallery Collection

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Chadstone Melbourne MGallery Collection

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Rooftop bar
Sports facility
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Bar

Explore the area

Map
1341 Dandenong Road, Chadstone, VIC, 3148
  • Chadstone Shopping Mall
    ‪1 min walk‬
  • Caulfield Racecourse
    ‪5 min drive‬
  • Monash University
    ‪6 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Penthouse (Des Stylistes)

Flat-screen TV

Luxury Penthouse (Des Stylistes)

  • 1087 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Des Créateurs)

1 bedroom, premium bedding, minibar, in-room safe

Penthouse (Des Créateurs)

  • 904 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Deluxe Room, 1 King Bed (Open Bathroom) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Open Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Chadstone Melbourne MGallery Collection

5-star Melbourne hotel, connected to a shopping center in Malvern East
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a hot tub are onsite. Housekeeping is available on request.
Hotel Chadstone Melbourne MGallery Collection offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.
In addition to a full-service spa, Hotel Chadstone Melbourne MGallery Collection features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a library. Parking is available onsite for a surcharge.

Hotel Chadstone Melbourne MGallery Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Pastore Restaurant - Onsite restaurant.
Altus Rooftop Bar - Onsite rooftop bar. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 43 to 43 for adults and AUD 21.50 to 43 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Altus Rooftop Bar
  • Pastore Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping mall
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 43 to 43 for adults, and AUD 21.5 to 43 for children
  • Covered self parking fee: AUD 50 per day (in/out privileges)
  • Covered valet parking fee: AUD 70 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Hotel Chadstone Melbourne MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 338 out of 521 reviews
Rating 8 - Good. 106 out of 521 reviews
Rating 6 - Okay. 41 out of 521 reviews
Rating 4 - Poor. 21 out of 521 reviews
Rating 2 - Terrible. 15 out of 521 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jonathan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Paula

Stayed 2 nights in Apr 2025

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful getaway
Stayed 1 night in Apr 2025

4/10 Poor

Kevin

Stayed 1 night in Apr 2025

6/10 Okay

Morgen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Horrible beds

The beds were soooo horrifically uncomfortable, i hardly slept all night
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New luxury business hotel

Connected to the shopping centre via an undercover walkway. Convenient in grabbing a quick lunch between meetings. Spacious rooms with thoughtful layout for work stations and relaxation on a sofa rather than wokring on a bed. New hotel with new car smell. The pool was suitbale for a dip, not a lap pool with no shower facilities. The gym was extremely small. Had a late night snack at the roof bar. Beautiful night views.
Stayed 2 nights in Mar 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kfir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

FRANK

Liked: Property conditions & facilities
Near shopping centre
Stayed 2 nights in Mar 2025

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Eulalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel located next to one of the largest malls. Clean with free shuttle to the city!
Stayed 3 nights in Mar 2025

4/10 Poor

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff member who checked me in was rude and abrupt . Room was nice but facing the road , road noise could be heard from 0500-0600 onwards with trucks and traffic. Wouldnt recommend if you wanted a stay with a good nights sleep
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey D

Stayed 1 night in Feb 2025

6/10 Okay

MARTIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to avoid long weekend in Melbourne (too many people and events (engagement parties). Check in was chaotic and pool with over 20 kids around. Not an intimate experience. Room great and restaurant as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Dr Sanjay

Stayed 2 nights in Mar 2025

4/10 Poor

Helen

Traveled with family
Disliked: Staff & service, amenities
The pool was disgusting.
Stayed 1 night in Mar 2025

10/10 Excellent

kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay. Excellent service both at dining areas as well as room service. Rm cleaned and made up daily and no request too hard. Asked for extra milk and sugar and was there straight away. Pool lovely warm and with great views. Also great service when ordering food and drinks by the pool. Check in and check out easy and breakfast extensive choice and superb. Great location if there for shopping and for nearby monash uni and easy to drive into the city. Highly recommend this hotel and will definately be staying there again
Stayed 8 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Feb 2025

6/10 Okay

Claire

Traveled with family
Liked: Staff & service
Very loud music reverberating in the room until 11pm from a wedding happening in the venue on the same night, kind of spoilt the stay sadly. Pool area was grubby as was the toilet in our room. Probably wouldn’t return tbh.
Stayed 1 night in Feb 2025

6/10 Okay

Serah

Traveled with partner
Liked: Staff & service
Could be refurbished a bit as a little old looking. Food was REALLY good (bircher muesli, cheese platter and dinner at Pastore). Yoga advertised but not available.
Stayed 2 nights in Feb 2025