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Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:

  • Dining venue(s)

Property Features

In addition to a full-service spa, Hotel Chadstone Melbourne MGallery features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a library. Parking is available onsite for a surcharge.

Hotel Chadstone Melbourne MGallery is a smoke-free property.

  • Library
  • Number of indoor pools - 1
  • Organic food
  • Water dispenser
  • Number of spa tubs - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • All property's electricity comes from renewable sources
  • Porter/bellhop
  • Vegan menu options available
  • Covered parking
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Valet parking (surcharge)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Swimming pool
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 1000
  • Number of meeting rooms - 8
  • Luggage storage
  • Concierge services
  • Total number of rooms - 250
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Couples/private dining
  • Designer stores on site
  • Shopping mall on site
  • Number of bars/lounges - 1
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2019
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 10764
  • Ballroom
  • Banquet hall
  • Vegetarian breakfast available
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Room Amenities

Hotel Chadstone Melbourne MGallery offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Pastore Restaurant - Onsite restaurant.

Altus Rooftop Bar - Onsite rooftop bar. Open select days.

Late night fare is available from room service (during limited hours).

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately AUD 43 to 43 for adults, and AUD 21.5 to 43 for children
  • Covered self parking fee: AUD 50 per day (in/out privileges)
  • Covered valet parking fee: AUD 70 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses solar energy

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses solar energy.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

Humane animal treatment

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Children stay free

Renewable energy source - solar

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Chadstone Melbourne Mgallery
  • Hotel Chadstone Melbourne MGallery Hotel
  • Hotel Chadstone Melbourne MGallery by Sofitel
  • Hotel Chadstone Melbourne MGallery Malvern East
  • Hotel Chadstone Melbourne MGallery Hotel Malvern East

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