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Hotel Chadstone Melbourne MGallery Collection

5.0 star property

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Photo gallery for Hotel Chadstone Melbourne MGallery Collection

Body treatments, facials, 8 treatment rooms, massages
Restaurant
Meeting facility
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Bar
$167
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
1341 Dandenong Road, Chadstone, VIC, 3148
  • Place, Chadstone Shopping Mall
    ‪1 min walk‬
  • Place, Holmesglen Institute
    ‪17 min walk‬
  • Place, Outer Circle Rail Trail
    ‪4 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, laptop workspace

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Deluxe Room, 1 King Bed (Open Bathroom) | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Open Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse (Des Créateurs)

Penthouse (Des Créateurs) | Premium bedding, minibar, in-room safe, laptop workspace

Penthouse (Des Créateurs)

  • 904 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Penthouse (Des Stylistes)

Luxury Penthouse (Des Stylistes) | Premium bedding, minibar, in-room safe, laptop workspace

Luxury Penthouse (Des Stylistes)

  • 1087 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Chadstone Melbourne MGallery Collection

5-star Melbourne hotel, connected to a shopping center in Malvern East
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a hot tub are onsite. Housekeeping is available on request.
Hotel Chadstone Melbourne MGallery Collection offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.
In addition to a full-service spa, Hotel Chadstone Melbourne MGallery Collection features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a library. Parking is available onsite for a surcharge.

Hotel Chadstone Melbourne MGallery Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Pastore Restaurant - Onsite restaurant.
Altus Rooftop Bar - Onsite rooftop bar. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 95 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 45 to 45 for adults and AUD 45 to 45 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Altus Rooftop Bar
  • Pastore Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping mall
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 to 45 for adults, and AUD 45 to 45 for children
  • Covered self parking fee: AUD 50 per day (in/out privileges)
  • Covered valet parking fee: AUD 95 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Hotel Chadstone Melbourne MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 389 out of 592 reviews
Rating 8 - Good. 122 out of 592 reviews
Rating 6 - Okay. 45 out of 592 reviews
Rating 4 - Poor. 21 out of 592 reviews
Rating 2 - Terrible. 15 out of 592 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kosta

Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was busy with young kids at end of shopping day but overall great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Lai Ying

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best to shop and nice hotel too, looks new and clean
Stayed 2 nights in Aug 2025

8/10 Good

Adrian, Tai Hang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the bed mattresses were a bit soft and deformed on both sides. In the beginning, dental kit were missing, got two shaver kits instead.
Nice view from room
Stayed 7 nights in Aug 2025

8/10 Good

Eunjung

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Close to shops. Nice and clean but restaurant service very poor. No time given between entree and mains.
Stayed 1 night in Aug 2025

10/10 Excellent

Graeme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Juana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Aug 2025

8/10 Good

Bradley, Rowville

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Have access to the shoping center was a definite plus. Activities within or around the hotel, like coupons to the moves or advice on bowling or other near by activites.
Stayed 2 nights in Aug 2025

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! The staff were so friendly and helpful
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025

10/10 Excellent

Adnan, Tarneit

Stayed 1 night in Aug 2025

10/10 Excellent

Bharatee Devi, Clyde North

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Debby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had amazing experience with our stay. The receptionist was very friendly and helpful when we checked in as well as on checked out. The management put extra effort in congratulating the birthday of my daughter. Such an amazing service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Neville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Stayed 1 night in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chady

Good location to Chadstone. Entry into the car park is tricky. The comfort level of bed was only okayyxxx
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in always so very slow.
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very modern luxury facilities, will be staying again
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now my favorite Melbourne hotel, best breakfast ever ☺️
Stayed 3 nights in Jul 2025

10/10 Excellent

Gary

Stayed 1 night in Jul 2025

6/10 Okay

Mel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the hotel, car parking rates too expensive. Pool too small for the amount of kids. No pool towels seems to be common. Room was lovely and good service when we requested help with the chromecast.
Stayed 1 night in Jul 2025