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Aparthotel

Hotel Collins

4.0 star property

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Photo gallery for Hotel Collins

Two Bedroom Apartment | Living area | LCD TV
Studio Apartment | Living area | LCD TV
Two Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
182 Collins Street, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪5 min walk‬
  • Melbourne Central
    ‪7 min walk‬
  • Crown Casino
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment

  • 344 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Apartment

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Apartment

  • 840 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

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About this property

Hotel Collins

4-star aparthotel in Melbourne Central Business District
Laundry facilities and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and an LCD TV. Limited housekeeping is available.
Hotel Collins offers 55 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Hotel Collins features laundry facilities and an elevator. Public areas are equipped with complimentary wireless Internet access. A total renovation of this property was completed in April 2021.

Hotel Collins is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 17 per night)

Family friendly

  • Crib: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 55 units
  • 8 floors
  • Built in 1915
  • Connecting units available
  • Renovated - April 2021

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 20.00

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (9:00 AM - 8:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day
Cribs (infant beds) are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: AUD 17 per night (492 ft away)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for incidentals upon arrival, to be released within 3-5 business days.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quest Collins Street
Quest Collins Street Central
Quest Collins Street Central Apartment
Quest Collins Street Central Apartment Melbourne
Quest Collins Street Central Melbourne
Adara Collins Apartment Melbourne
Adara Collins Apartment
Adara Collins Melbourne
Adara Collins
Quest Collins Street Central Hotel Melbourne
Collins Hotel Melbourne
Collins Melbourne
Collins Hotel
Hotel Collins Melbourne
Hotel Collins Aparthotel
Hotel Collins Aparthotel Melbourne

Hotel Collins Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 945 out of 2448 reviews
Rating 8 - Good. 1031 out of 2448 reviews
Rating 6 - Okay. 310 out of 2448 reviews
Rating 4 - Poor. 117 out of 2448 reviews
Rating 2 - Terrible. 45 out of 2448 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, room comfort

Melbourne City

Great place to stay. Lovely spotless 2 bedroom apartment. Close to shopping centre and restaurants
Stayed 2 nights in Apr 2025

10/10 Excellent

joanne

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Cathy

Liked: Cleanliness, room comfort

Charming!

Great value for the price, great location and aesthetic was charming!
Stayed 2 nights in Mar 2025

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect for transport, easy access to all that we wished to do. The apartment was spacious and quiet with adequate cooking facilities and there was a laundry which was an added bonus. The staff were excellent. It was everything we required. It does need some refurbishment but this was reflected in the reasonable price offered. It did not affect us in any way as it was clean, tidy and very functional.
Stayed 3 nights in Mar 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Helpful staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jacquie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, spacious and comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Lany

Business traveler
Liked: Cleanliness

Disappointed.

Condition of property not as good as the photos published at the website. Limited hours of on-prem receptionist. After hours receptionist couldn't answer if temporary bag storage is available. Air conditioning requires service, making a loud noise when starts and stops because of its thermostat. One positive point is the location.
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Property is quite dated, and very hot. The air conditioning was not very effective in the heat of the afternoon. Bathroom floor was very slippery and shower head spray adjustment was not working its full range. Sofa was not very clean and very worn.
Stayed 3 nights in Mar 2025

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
A very convenient location and at reasaonable rates. Some noise at night from neaby streets and laneways. The lift is slow, the shower has low water pressure and the dishwasher wasn't working. All small things put they add up.
Stayed 4 nights in Mar 2025

10/10 Excellent

albert

Traveled with partner
Liked: Amenities
Close to everything
Stayed 4 nights in Mar 2025

6/10 Okay

Rebecca

Liked: Cleanliness
It is in a convenient location in the heart of the cbd. The common areas are neat and well kept and the staff are friendly. The studio apartment was clean/tidy but a bit old and tired, especially the kitchenette and bathroom, and it's time for a complete update in my opinion.
Stayed 1 night in Mar 2025

10/10 Excellent

dave and debbie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is in an excellent location everything is within walking distance with also having the option of the trams and the railway station not far either. The room was quite spacious perfect for a short stay which provided all the necessities and the staff are very helpful and assisting. I definitely recommend this property.
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, room comfort

Lovely stay

Stayed 6 nights in Feb 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice, spacious rooms. Some construction happening on side of building with some noise during day.
Stayed 1 night in Feb 2025

10/10 Excellent

Rory

Liked: Cleanliness, room comfort

Really good option in central Melbourne

Great price, perfect location for a solo stay. Would definitely recommend.
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Troy, Frankston South

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Erinn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great service
Stayed 1 night in Jan 2025

10/10 Excellent

shelley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Nells

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Unbeatable location and perfect size apartment for 4 ladies.
Stayed 1 night in Feb 2025

10/10 Excellent

Cushla

Liked: Cleanliness, room comfort

AO Tennis

Great spot to stay, nice and quiet, close to trams and a nice walk to the tennis
Stayed 4 nights in Jan 2025

8/10 Good

Jennifer

Good location. Rooms were spacious with a kitchen and I had a separate bedroom. I will stay again, but caution anyone not expecting an older style property to review pics of the room the choose with care.
Stayed 3 nights in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, room comfort

Mid week city getaway

Hotel staff were very friendly and helpful. We received an upgrade to a two roomed apartment. It was clean and comfortable and for the price a gem. The hotel is located in the theatre district on Collins Street, and you enter the hotel off the street down a short passage to reception. Definitely would recommend this hotel and would stay again.
Stayed 1 night in Feb 2025

8/10 Good

martha

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025