Hotel Grand Chancellor Melbourne

4.0 star property

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Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board
Reception
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
$93
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Collins Street
    ‪5 min walk‬
  • Place, Queen Victoria Market
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

Premier King Room

8.4 out of 10
Very good
(32 reviews)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Classic King Room

8.6 out of 10
Excellent
(77 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Queen Room

9.0 out of 10
Wonderful
(19 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior King Room

8.0 out of 10
Very good
(16 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Classic Queen Room

9.2 out of 10
Wonderful
(143 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotel Grand Chancellor Melbourne

4-star hotel in Melbourne Central Business District
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking.
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 6 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This family-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Grand Chancellor Melbourne is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Reviews

Hotel Grand Chancellor Melbourne Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 1206 reviews
Rating 8 - Good. 414 out of 1206 reviews
Rating 6 - Okay. 136 out of 1206 reviews
Rating 4 - Poor. 47 out of 1206 reviews
Rating 2 - Terrible. 30 out of 1206 reviews

Reviews

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay central to everything staff amazing ,great bar for a little afternoon interlude .
Stayed 2 nights in Jul 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
very sweet staff , at night it’s quiet and peaceful, the breakfast was delicious
Stayed 1 night in Jun 2025

6/10 Okay

Nobuyuki

Liked: Cleanliness, staff & service, room comfort
Breakfast buffet was below average. Only one lift was working, so it took long time to get up to/down from the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melbourne CBD

Close to CBD with excellent restaurants nearby. Perfect place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Dereck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovation ongoing, but not really intrusive
Stayed 3 nights in Jul 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and checked that we had everything we needed. They gave us directions to find the theatre we were looking for and booked a cab for an early pick up in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is good with price and staff is friendly. I like the bed is comfy and toilet is clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Great city stayover. Quiet acheiver. Comfy beds. Walkable to so much. Just ask if you need anything or have accessibility questions. Good spot for theatre, work or anytime.
Stayed 1 night in Jul 2025

8/10 Good

andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good location and friendly
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Was great. Biggest downside is the unlisted $100 fee that’s essentially a security deposit
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Jul 2025

2/10 Terrible

NICHOLAS

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Room not ready on arrival. 2pm check in. Dirty plates outside door whe we eventually checked in.
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location fantastic. Breakfast was good.
Stayed 3 nights in Jul 2025

8/10 Good

Ellaine

Stayed 7 nights in Jul 2025

10/10 Excellent

Jason, KOONAWARRA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel. Clean. Friendly staff. Great location for food, shopping and theatre.
Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

One time only

Bed was quite hard and room was very noisy. People out in the corridors sounded like they were in our room. We didn’t get any sleep. TV remote was worn out and took ages to do anything with. The “balcony” was questionable, more like a dank alleyway. Waiting for lifts took a very long time, not enough lifts for so many people.
Stayed 1 night in Jul 2025

10/10 Excellent

camille

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Perfect location comfy bed Great room size Staff very helpful
Stayed 1 night in Jul 2025

6/10 Okay

Shannon

Traveled with family
Disliked: Amenities, property conditions & facilities
Just didn’t think the price of the hotel matched the overall state of the hotel. Paid for the breakfast but didn’t have breakfast there ( not enough for GF and DF dietary requirements). TV in room was stuck on one loud volume.
Stayed 1 night in Jul 2025

10/10 Excellent

Roderick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Polite and knowledgeable staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah Mary

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful, the property is well maintained and most importantly the bed was very comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bora

Very nice room to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff, lovely breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Shelley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was very clean, spacious and good location for us.
Stayed 2 nights in Jul 2025