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Hotel Grand Chancellor Melbourne

4.0 star property

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Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Premier King Room | View from room
Exterior
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪6 min walk‬
  • Collins Street
    ‪7 min walk‬
  • Bourke Street Mall
    ‪8 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Premier King Room

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Queen Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic King Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Front of property

The Victoria Hotel Melbourne

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2137)
The price is $134
per night
$147 total
includes taxes & fees
Apr 18 - Apr 19
The Victoria Hotel Melbourne

About this property

Hotel Grand Chancellor Melbourne

4-star hotel in Melbourne Central Business District
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking.
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 6 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This family-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Grand Chancellor Melbourne is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 443 out of 1042 reviews
Rating 8 - Good. 366 out of 1042 reviews
Rating 6 - Okay. 137 out of 1042 reviews
Rating 4 - Poor. 59 out of 1042 reviews
Rating 2 - Terrible. 37 out of 1042 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for Melbourne cup and had a lovely stay.

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

karli

Stayed 1 night in Dec 2024

8/10 Good

shannon

Stayed 1 night in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was convenient to my needs for this trip, the rooms very clean and tidy.
Stayed 3 nights in Dec 2024

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had renovations taking place but was still clean & staff were friendly
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Staff were extremely professional and responsive to concerns. The breakfast deal was very, very good and access to the Comedy theatre and other theatres is extremely convenient. Pity the pool was out of action.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaoshan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for everything!!!. Free Tram zone, food in Chinatown. Clean room and very comfortable bedding. Fair Price for such hotel. Highly recommended.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thi Hong Anh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a short stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Our was really good. The room was excellent recently upgraded really clean and modern. We were really impressed. The location was really good in a great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Stayed 3 nights in Dec 2024

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay to enjoy Melbourne
Enjoyed a 3 night stay before flying internationally. First time at this hotel, great location, easy walking distance to all eating, shopping, trams. Clean, spacious room, comfy bed, handy to have iron & ironing board to use, quiet, onsite restaurant, terrific breakfast available, prepay the night before & get a discount, was good value for money, excellent staff service, very happy with stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Douglas, Melbourne

Stayed 1 night in Dec 2024

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we had researched just how far the hotel was from the airport, and had known there was a bus we could have used. We walked, carrying the bags, not an easy feat when you are in your 70's !!! Needless to say, we caught the bus back to the airport!! Otherwise, loved the hotel and friendly staff.
Stayed 2 nights in Nov 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed stay in melbourne
Stayed 3 nights in Dec 2024

6/10 Okay

Damian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Stayed 2 nights in Dec 2024

10/10 Excellent

baemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay for a week was very pleasant and convenient. I would stay here again in the future
Stayed 7 nights in Dec 2024

10/10 Excellent

Braydon, Cairns Queensland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the workers are very nice and all ways ready to help the cleaners are very good at there job and very friendly i will be staying there again and telling all of my friends and business partners they have to stay
Stayed 7 nights in Dec 2024

10/10 Excellent

Bernard

Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Great value. Time to spend some money on the lifts.
Stayed 1 night in Dec 2024

10/10 Excellent

Bailey

Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Liked: Staff & service
Stayed 1 night in Dec 2024