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ibis Melbourne Hotel and Apartments

3.5 star property

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Photo gallery for ibis Melbourne Hotel and Apartments

Exterior
Front of property
In-room safe, individually furnished, desk, laptop workspace
Breakfast served, local cuisine
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
$70
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
15-21 Therry Street, Melbourne, VIC, 3000
  • Place, Queen Victoria Market
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(56 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace

One Bedroom Apartment

7.8 out of 10
Good
(7 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace

Two Bedroom Apartment

7.4 out of 10
Good
(13 reviews)
  • 603 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, Multiple Beds

7.8 out of 10
Good
(45 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior
ibis Melbourne Central
  • Free WiFi
  • Restaurant
  • Air conditioning
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4.4 out of 5, Excellent, 1,003 reviews
ibis Melbourne Central

About this property

ibis Melbourne Hotel and Apartments

3.5-star hotel in Melbourne Central Business District
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3983 square feet (370 square meters) include a conference center. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Ibis Melbourne Hotel and Apartments is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 40 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,983 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 373 out of 1009 reviews
Rating 8 - Good. 423 out of 1009 reviews
Rating 6 - Okay. 136 out of 1009 reviews
Rating 4 - Poor. 45 out of 1009 reviews
Rating 2 - Terrible. 32 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hau

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
One of the staff worked at the front desk kinda of racist. We ask if they have an electric outlet converter, he said they dont have it, people borrowed and dont returned it. However other tenants asked from a different staff, they were given and available!!!
Stayed 3 nights in Oct 2025

6/10 Okay

Albert

Traveled with family
Disliked: Amenities
Advertised an extra single bed is available. Ended up being a very average sofa bed. Expected better for the cost of the motel. Can not adjust the room temperature in any way. Again, expected better from a motel in this price range.
Stayed 2 nights in Oct 2025

8/10 Good

Claudeen

Stayed 1 night in Oct 2025

4/10 Poor

Rodney

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Three of the days the room was not cleaned. The carpets etc are getting very tired.
Stayed 4 nights in Sep 2025

8/10 Good

Ezgi

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Novita

Liked: Cleanliness, staff & service
Great location very close to vic market and walkable to city centre but hotel is definitely showing its old.
Stayed 1 night in Sep 2025

10/10 Excellent

Annette, St Leonards

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Kathryn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were so lovely and happy to help with any enquiry (from coffee recommendations to attraction recommendations). Great location, a 5 min walk to queen Vic markets and the tram
Stayed 3 nights in Sep 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Doug

Stayed 4 nights in Aug 2025

10/10 Excellent

karl

Stayed 1 night in Sep 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff were courteous and efficient with check-in and departure.
Stayed 3 nights in Sep 2025

8/10 Good

Doug

Stayed 3 nights in Aug 2025

8/10 Good

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall hotel, the staffs are very helpful. Comfortable. I had everything I need. Best part for me is the location, close to public transport and shopping and dining. I also like the very funky feature wall in the lobby
Stayed 2 nights in Aug 2025

8/10 Good

Sonja

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Danilo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Wesley

Stayed 1 night in Aug 2025

4/10 Poor

Angela, Fort Collins

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
5 of us were booked for the 2 bedroom option with kitchen. Requested a rollaway and happy to pay for it. Got told once there no rollaways exist despite being advertised; NOT A SINGLE utensil to cook with. WHY OFFER A KITCHEN??. A hot top to cook on with a pan but nothing to stir with. insufficient plates/bowls/silverware. Just random numbers of them. Lazy housekeeping. No dishcloth. One ketchup sized package of detergent. No blankets as it was winter. Sofa bed was awful, as expected hence asking for a rollaway. The evening staff were great helping source the basic things that should have been in there. But as they are also having to check people in it was 45mins for this and 45 mins for that. They really tried but if housekeeping had done their job as a team this wouldn’t have happened. Frustrating when you’re tired and travelling. Overall the whole place looks like a GLORIFIED BACKPACKERS or HOSTEL! Grubby. And the photo of breakfast is not this hotel. It’s actually an old bar. Looked like a decent array but has old casino bar vibes. Gross.
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, lovely staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for two weeks had no issues
Stayed 11 nights in Aug 2025

10/10 Excellent

Samuel, Melbourne

Stayed 1 night in Aug 2025

8/10 Good

Damian

Liked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirsty

Traveled with family and small children
Great location.
Stayed 1 night in Aug 2025

8/10 Good

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
I like ibis, it's very close to everywhere to the CBD Melbourne.
Stayed 3 nights in Aug 2025