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ibis Melbourne Hotel and Apartments

3.5 star property

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Exterior
Exterior
In-room safe, individually furnished, desk, laptop workspace
One Bedroom Apartment | Private kitchen | Fridge, coffee/tea maker, electric kettle
In-room safe, individually furnished, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-21 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪4 min walk‬
  • Melbourne Central
    ‪7 min walk‬
  • Crown Casino
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace

Two Bedroom Apartment

  • 603 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen | Fridge, coffee/tea maker, electric kettle

One Bedroom Apartment

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, Multiple Beds

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

ibis Melbourne Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1004)
The price is $83
per night
$91 total
includes taxes & fees
Mar 24 - Mar 25
ibis Melbourne Central

About this property

ibis Melbourne Hotel and Apartments

3.5-star hotel in Melbourne Central Business District
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3983 square feet (370 square meters) include a conference center. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Ibis Melbourne Hotel and Apartments is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 40 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,983 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 22 2025 to March 12 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 373 out of 1006 reviews
Rating 8 - Good. 436 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jit

Stayed 3 nights in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Liked: Staff & service
Stay was good but is but needs updating
Stayed 2 nights in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Bachar

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with wotif and when i arrived at ibis in melbourne they said to me its fully booked even tho wotif said it was available
Stayed 1 night in Nov 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Traveled with partner
Loved the blockout blinds. Buffet breakfast was yummy…
Stayed 1 night in Nov 2024

10/10 Excellent

Blake Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were amazing and attentive to our individual needs. There were days when the room refresh was done later than ideal. I understand this isn't the norm and was probably a staffing issue, but we were in the room and didn't want to leave.
Stayed 4 nights in Nov 2024

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for
Stayed 4 nights in Nov 2024

8/10 Good

Damian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being slightly taller, the bath showers are a little tricky.
Stayed 1 night in Nov 2024

8/10 Good

Tee Toy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good, but I think wifi speed will need to improve.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to and a great location for our tour bus to pick us up from
Stayed 1 night in Nov 2024

6/10 Okay

Sheridan

Traveled with family and small children
This is probably the best hotel if you need something central to just about everything. Everything is within walking distance which is great for those days when you plan to go out and do things. The hotel itself has maintained cleanliness, but does seem rather dull and gloomy in colour. There's very little to no natural light in rooms at all and the garage is very narrow with no lift access unfortunately. The biggest standout overall was probably the convenience of how close everything is; markets, cafes, shopping centre, maccas, metro store and more
Stayed 3 nights in Nov 2024

10/10 Excellent

Hiroshi

Stayed 1 night in Oct 2024

8/10 Good

LOUISE

Traveled with partner
Great property and location
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Colleen

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Overall the property was great the only little grumble was phone reception wasn't great.
Stayed 1 night in Oct 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience for walking and transport. The hotel is comfortable and staff most helpful and pleasant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times now. Generally the rooms are clean and comfortable and staff are friendly and helpful. I would certainly come back again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Rooms are nice and clean. Excellent value for money
Stayed 3 nights in Oct 2024

8/10 Good

Dennis

Stayed 3 nights in Sep 2024

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay right near the Queen Vic Markets, I will be back for sure.
Stayed 7 nights in Oct 2024

8/10 Good

Pau

Good pricing with strategic location close to Victoria Market.
Stayed 3 nights in Oct 2024

6/10 Okay

michael

The coffee&tea caddy needs to be flipped around so one can make a coffee wish the breakfast buffet had some gluten free options or soy milk maybe a PowerPoint right near the bedhead so one can charge their phone without being told i should bring an extenision cord and the carpet should be replaced my room had bulges underneath the carpet and what was the strong perfume smell in the lobby was overwhelming everytime i entered
Stayed 8 nights in Oct 2024