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ibis Melbourne Hotel and Apartments

3.5 star property

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Exterior
In-room safe, individually furnished, desk, laptop workspace
Exterior
Front of property
In-room safe, individually furnished, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-21 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪3 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Marvel Stadium
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace

Two Bedroom Apartment

  • 603 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace

One Bedroom Apartment

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, Multiple Beds

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

ibis Melbourne Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1003)
$103 nightly
The price is $103 total
includes taxes & fees
ibis Melbourne Central

About this property

ibis Melbourne Hotel and Apartments

3.5-star hotel in Melbourne Central Business District
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Ibis Melbourne Hotel and Apartments is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 40 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 370 out of 1002 reviews
Rating 8 - Good. 428 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, on edge of free tram zone & near plenty of restaurants & cafes . Plus Queen Victoria Market just across the road. Friendly reception staff , very helpful. Would recommend & stay again.
Stayed 3 nights in Mar 2025

8/10 Good

Helen

Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service
Close to market.
Stayed 2 nights in Feb 2025

6/10 Okay

Loan

Stayed 3 nights in Mar 2025

6/10 Okay

Siddhartha

Business traveler, Traveled with family
The inroom safe doesn’t work. For both rooms we stayed in, we were informed none of the safes work.
Stayed 7 nights in Feb 2025

10/10 Excellent

greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one night but happy to return. We liked the entrance to the building - Welcoming and clean - a good first impression! Receptionist was very helpful both on arrival and departure. Use of the Porter trolley was helpful. We had a Standard Queen which was spacious for two people. Very clean bedding and the whole accommodation was well presented and clean. ATe at El RIncon walking distance and would highly recommend. Lots of unique interesting shops in area: Yarn STrong Sista and the Queen Vic market for example but as it was SUnday they shut by 4pm and we had to prioritise eating :) WOuld like to return and investigate more. Thanks IBIS great price too!
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Simon

Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The two bedroom apartment was ideal for our needs, well equipped and surprisingly roomy. Staff were lovely. Proximity to the edge of the free tram system on Elizabeth St was a big plus. Close to Queen Victoria Market too, and plenty of eateries. We'll book again next visit!
Stayed 4 nights in Feb 2025

6/10 Okay

Dean

Business traveler
Liked: Cleanliness, staff & service, amenities
The property is old and dated, I felt like I was in a detention Centre. The staff are great they go out of their way to make you feel welcome. Property needs to be refurbished to reward the staff for all their hard work, if the property was not so dated I would have scored it alot higher.
Stayed 2 nights in Feb 2025

4/10 Poor

Marc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Door from bedroom to bathroom was a joke making it a hazard in the middle of the night as it opened inwards and blocked the bathroom no tea towel ,shower head not stable and very small cups. The receptionist was very friendly and helpful
Stayed 1 night in Feb 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, good value for the price. Room was clean but generally dated and somewhat run down. Not up to the standards of several Ibis hotels that I have stayed at previously.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, not up to standards of other Ibis hotels that I have stayed in
Stayed 3 nights in Jan 2025

10/10 Excellent

Rhett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, excellent staff. Two minute walk to the Victoria Market and an easy walk to Carlton. Midway to Elizabeth St and Swanston St trams.
Stayed 5 nights in Jan 2025

4/10 Poor

Jason

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent but pricy

Room was alright and in a good location but it was a lot of money considering what you actually get.
Stayed 5 nights in Jan 2025

8/10 Good

Samira

Traveled with partner
Liked: Cleanliness
I like its location.it is convenient. I didn't like room service(linen and cleaning) Outside my room, the rubbish was full for 3 days. I have been staying there before i preferred it much better before.
Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Value oriented hotel with clean rooms in okay condition. Parking and EV charging was not available even though I confirmed at time of booking but they gave us a voucher for a nearby parking station.
Stayed 1 night in Jan 2025

8/10 Good

Araya

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Samantha, Hope Island

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean apartment, comfortable beds. Fantastic location, close to everything. Quiet rooms which meant a great nights sleep.
Stayed 2 nights in Jan 2025

8/10 Good

Toby

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute. But was super smooth and great place to stay
Stayed 1 night in Jan 2025

8/10 Good

Jane

Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location. Friendly staff.
Stayed 4 nights in Jan 2025