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ibis Melbourne Hotel and Apartments

3.5 star property

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Exterior
In-room safe, individually furnished, desk, laptop workspace
One Bedroom Apartment | Private kitchen | Fridge, coffee/tea maker, electric kettle
Exterior
In-room safe, individually furnished, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-21 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪4 min walk‬
  • Melbourne Central
    ‪7 min walk‬
  • Crown Casino
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace

Two Bedroom Apartment

  • 603 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen | Fridge, coffee/tea maker, electric kettle

One Bedroom Apartment

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, Multiple Beds

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

ibis Melbourne Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1000)
The price is $118
per night
$130 total
includes taxes & fees
Apr 25 - Apr 26
ibis Melbourne Central

About this property

ibis Melbourne Hotel and Apartments

3.5-star hotel in Melbourne Central Business District
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3983 square feet (370 square meters) include a conference center. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Ibis Melbourne Hotel and Apartments is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 40 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,983 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 22 2025 to March 12 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 371 out of 1002 reviews
Rating 8 - Good. 430 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

FRITZ

Traveled with family
Liked: Cleanliness, room comfort
Ok for a night
Ok for a night.
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
The Ibis hotel had the most caring people behind the desk.Everyone was patient and helpful. One evening I had an issue with a wallet that was dropped in an Uber and I was having difficulty communicating with the driver. She made it work and I got my wallet. I will never forget her kindness.
Stayed 2 nights in Jan 2025

2/10 Terrible

Bat-Amgalan

Stayed 3 nights in Jan 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located near Queen Victoria Markets, within the free tram zone. Great spot for a quick visit for the cricket.
Stayed 2 nights in Dec 2024

6/10 Okay

Gino

Stayed 3 nights in Nov 2024

6/10 Okay

Navraj

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
It fitted the purpose that we required.
Stayed 3 nights in Dec 2024

6/10 Okay

Jungeun

Stayed 1 night in Dec 2024

6/10 Okay

Anna

Stayed 3 nights in Dec 2024

4/10 Poor

Dinesh

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

YAWEN

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 3 nights in Sep 2024

8/10 Good

Misbah Abdul Salam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean rooms, very quite. Lovely staff, however they dont keep restaueant open for dinner or lunch.
Stayed 2 nights in Dec 2024

4/10 Poor

Carolina

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Staff were pretty unhelpful, housekeeping didn’t clean the room at all, only made beds and changed towels. Overall was “regulinchi” for an ibis hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fantastic location with friendly helpful staff. My family loved it here.
Stayed 4 nights in Dec 2024

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the trams / shopping & Victoria market
Stayed 8 nights in Dec 2024

10/10 Excellent

Brooke

Stayed 3 nights in Nov 2024

10/10 Excellent

YVES AGNEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to travel
Stayed 9 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OLID RELIABLE CITY CENTRE HOTEL
Stayed here on three occasions for a total of nine nights during Nov/Dec. I am a regular Ibis/Accor user across the world, and so familiar with the service level. As a base for a protracted stay this Ibis was exactly what we needed. No frills, but a straightforward functional clean hotel. The location, next to Victoria Market is in the free tram zone, and so easy to connect into the City, Flinders/Southern Cross Stations, South Side etc. Desk staff always helpful. Room was clean, quiet, with a good bed and well provisioned bathroom. Room servicing very efficient. The self service laundry/dryers etc (paid for) is an excellent bonus for those staying a while, as is the ability to leave luggage between stays (at no cost). We did not use the buffet breakfast, prefering to walk across to Victoria Market, so cannot comment.
Stayed 5 nights in Dec 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay, the rooms were tidy and clean
Stayed 6 nights in Nov 2024

6/10 Okay

Chalida

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Good
Stayed 7 nights in Aug 2024

6/10 Okay

Jit

Stayed 3 nights in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Liked: Staff & service
Stay was good but is but needs updating
Stayed 2 nights in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Nov 2024