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Imagine Marco

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imagine Marco

Outdoor pool
Outdoor pool
Exterior
Two Bedroom Sky Apartment | In-room safe, blackout drapes, soundproofing, iron/ironing board
One Bedroom Sky Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Washer
  • Pool
  • Outdoor Space
  • Barbecue grill

Explore the area

Map
42-48 Balston Street, Southbank, VIC, 3009
  • Southbank Promenade
    10 min walk
  • Melbourne Convention and Exhibition Centre
    11 min walk
  • Crown Casino
    12 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    22 min drive

Room options

View all photos for Two Bedroom Junior Sky Apartment

Two Bedroom Junior Sky Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Sky Apartment

  • 622 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Junior Apartment

55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Apartment

  • 624 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Junior Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

Two Bedroom Junior Apartment - Unserviced

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Sky Apartment

One Bedroom Sky Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

One Bedroom Sky Apartment

  • 549 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Executive Two Bedroom Apartment

  • 97 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment

55-inch flat-screen TV with digital channels, TV

One Bedroom Apartment

  • 549 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Sky Apartment

Two Bedroom Sky Apartment | Living area | 55-inch flat-screen TV with digital channels, TV

Two Bedroom Sky Apartment

  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment

55-inch flat-screen TV with digital channels, TV

Two Bedroom Apartment

  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

Two Bedroom Apartment - Unserviced

  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Two Bedroom Sky Apartment

Executive Two Bedroom Sky Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Executive Two Bedroom Sky Apartment

  • 1044 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Apartment - Unserviced

55-inch flat-screen TV with digital channels, TV

One Bedroom Apartment - Unserviced

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Sky Apartment

In-room safe, blackout drapes, soundproofing, iron/ironing board

Two Bedroom Executive Sky Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Junior Apartment

In-room safe, blackout drapes, soundproofing, iron/ironing board

Two Bedroom Junior Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Apartment

In-room safe, blackout drapes, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Junior Sky Apartment

In-room safe, blackout drapes, soundproofing, iron/ironing board

Two Bedroom Junior Sky Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Apartment

In-room safe, blackout drapes, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Executive Apartment

In-room safe, blackout drapes, soundproofing, iron/ironing board

Two Bedroom Executive Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Sky Apartment

In-room safe, blackout drapes, soundproofing, iron/ironing board

One Bedroom Sky Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Sky Apartment

In-room safe, blackout drapes, soundproofing, iron/ironing board

Two Bedroom Sky Apartment

  • Sleeps 4
  • 2 Queen Beds

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About this property

Imagine Marco

4-star aparthotel in Southbank
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Imagine Marco offers 176 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Imagine Marco features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This Melbourne aparthotel also offers a terrace, barbecue grills, and tour/ticket assistance.

Imagine Marco is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 176 units
  • 2 buildings
  • 39 floors
  • Built in 2016
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The general deposit is payable by credit card on the date of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Imagine Marco Apartment Southbank
Imagine Marco Apartment
Imagine Marco Southbank
Imagine Marco Southbank
Imagine Marco Aparthotel
Imagine Marco Aparthotel Southbank

Imagine Marco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 883 out of 1759 reviews" "
Rating 8 - Good. 565 out of 1759 reviews" "
Rating 6 - Okay. 200 out of 1759 reviews" "
Rating 4 - Poor. 62 out of 1759 reviews" "
Rating 2 - Terrible. 49 out of 1759 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Hossein

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property is okay, with a Woolworth just across the street and river in walking distance. The services are very basic, staff are amateur with no customer service experience, you have to ask every time you need something. Besides there is no phone in the room and you have to go downstairs every time you need something. The air conditioning is centrally controlled and is not comfortable most of the time with no control from the room. The staff miss basic things for instance we had booked and paid for a cot for our baby which was not set up for us. Cleaners missed our room a couple of times. We asked for a garbage bag from reception and they simply said we do not have them here and cleaning staff have left! Do not recommend, with this price you can find better options.
Stayed 4 nights in Aug 2024

8/10 Good

Liam

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, room comfort
Would recommend and stay again.
Great stay! Apartment was perfect for my Dad and I. Great location, 5 minute walk to the Crown and short distance to the city. Very clean and tidy. Could do with a little maintenance as the bathroom door was very hard to close. But all in all a great stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Brandon

Stayed 2 nights in Jul 2024

10/10 Excellent

Joel

Stayed 8 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here when we are down. Views are great & location is key & close to everything
Stayed 2 nights in Jul 2024

8/10 Good

graeme

Stayed 4 nights in Jul 2024

2/10 Terrible

Lara Francis

Stayed 4 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Casey

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location when working in Southbank or the city - walking to restaurants, shops
Stayed 1 night in Jul 2024

6/10 Okay

Seyed Mojtaba

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
The location and availability of parking were excellent, but the main issue during my stay was cleanliness. My daughter’s toy fell on the floor and went under the bed. When I reached for it, the area was disgusting, full of litter, hair, and lots of dust. It looked like no one had cleaned the floor in a long time. The carpet in the dining room in front of the TV was really a mess, with lots of spots and tears. The beds in the bedrooms moved around because there was no lock option on the wheels, causing them to slip on the flat ceramic floor. Imagine sleeping at night and having your bed move just after rolling over.
Stayed 4 nights in Apr 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Room comfort
Bed was horrendous, so soft, 2 people cannot sleep in that bed! Shower hot and cold to point of burning then cold as ice, not ok
Stayed 4 nights in Jun 2024

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Has become my favourite place to stay when visiting Melbourne ! The nicest staff I have come across as well. This place never disappoints
Stayed 2 nights in Jun 2024

8/10 Good

Joe

The property it self is good, cleanliness is good. Communication was a bit hard. I was traveling with my wife and I use her Credit Card to be used for the payment and incidentals cause I lost mine both cards are under in one account. Before my flight I received a note from the hotel that I can’t used my wife’s card, I was ordered to fill up 3rd party documents and send back to the hotel, after all I received an email saying it is no longer allowed anymore, I offered another card under my name but was refused. I don’t really get the sense of it!!! After all front desk took one of my room mate credit card who came an hour earlier because of our time of flight arrival. I’m confused and don’t know what are they logically protecting. It incurred me more than hundred of dollars of phone call just to solve the none sense problem.
Stayed 5 nights in Jun 2024

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay…very clean property
Stayed 1 night in Jun 2024

6/10 Okay

Tina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Found the management very rude. Made us carry our towels upstairs. Nice place, excellent views but management needs work!
Stayed 2 nights in Jun 2024

10/10 Excellent

Muhammad R

Stayed 2 nights in Jun 2024

8/10 Good

MARTIN EMILIO

Good place, my only complaint is about the noice, I think the window wasn’t sealed properly and during th night you can hear traffic noice
Stayed 4 nights in Jun 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

jody

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a couple of times, staff are always super friendly & hotel is always clean. Close to all of CBD conveniences.
Stayed 1 night in Apr 2024