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InterContinental Melbourne The Rialto, an IHG Hotel

5.0 star property

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Photo gallery for InterContinental Melbourne The Rialto, an IHG Hotel

Exterior
Premium bedding, down comforters, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool, open 6:30 AM to 10:30 PM, free cabanas, sun loungers
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Gym
  • Parking available

Explore the area

Map
495 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Flinders Lane
    ‪2 min walk‬
  • SEA LIFE Melbourne
    ‪5 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (Up to 2 Guests)

Junior Suite, 1 King Bed, Club Lounge Access (Up to 2 Guests) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access (Up to 2 Guests)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access (Separate Bath)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Club Lounge Access (Separate Bath)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 1206 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Signature Room, 1 King Bed

  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds (Family Room)

Premium bedding, down comforters, minibar, in-room safe

Family Room, Multiple Beds (Family Room)

  • 388 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub | Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Club Lounge Access

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (View)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed (View)

  • 640 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, City View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down comforters, minibar, in-room safe

Premium Room

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental Melbourne The Rialto, an IHG Hotel

5-star hotel in Melbourne Central Business District
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna. Change of towels is available on request.
InterContinental Melbourne The Rialto, an IHG Hotel offers 253 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Botanica Wellness Spa & Clinic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, InterContinental Melbourne The Rialto, an IHG Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This luxury hotel also offers a hot tub, a sauna, and spa services. Parking is available onsite for a surcharge.

InterContinental Melbourne The Rialto, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Alluvial Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Ronnie's - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Bluestone Lounge Bar - Onsite wine bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 30 minutes per day
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 48 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Alluvial Restaurant
  • Bluestone Lounge Bar
  • Ronnie's

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,306 square feet of space)

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1891
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 48 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 7249

We should mention

Pool access available from 6:30 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 30 minutes per day; WiFi in public areas is also free for up to 30 minutes per day
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel

InterContinental Melbourne The Rialto, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

BENJAMIN

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Phuong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding facility and staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Liked: Staff & service
Stayed 7 nights in Oct 2024

4/10 Poor

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was neat and clean, but quite small - adequate. However, comminucation with the hotel has been very difficult. I was charged twice for the room and have been finding it very difficult to contact the hotel to arrange refund. No response for two days so far!
Stayed 1 night in Oct 2024

8/10 Good

Diana

Business traveler
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good 👍
Stayed 1 night in Oct 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Jul 2024

10/10 Excellent

Youngmin

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Mathew

Stayed 1 night in Oct 2024

4/10 Poor

Sudhir

Disliked: Staff & service
Not worth it
The place was comfortable enough as you would expect, however anlot cam be said for the house keeping or lack of it. Also, getting a room below the gym, not a great idea, as people are dropping weights. We asked to move to another room, which they were happy with, however the room they moved us to was a much smaller room, although we were told it was the same category. Afer making a fuss, were we moved to a larger room. Just a lot of unnecessary drama.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were fantastic, they were very helpful with all our requests. The restaurant in the hotel, Ronnie’s, was delectable with beautiful food shared between everyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the buffet breakfast! overall, the entire experience was fantastic; the service, food, amenities, and location. Beautiful building too. Would definitely stay again.
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer service
At checkin, the person was rude; asked for two room keys and was told only one key & there was one in the room to run the lights; went to room, there wasn’t a key in room so went back to ask for one; Had breakfast in hotel- first day, person before me got a tour of options, for me they couldn’t get tea order correct; second morning- I was seated on one table, went to get food and they had sat another family at my table & also got the tea order wrong.
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Snjezana

Stayed 3 nights in Sep 2024

8/10 Good

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities
all good :)
Stayed 3 nights in Sep 2024

10/10 Excellent

simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location was amazing and all the staff were very friendly and accommodating, we were able to check in early on arrival and able to leave our luggage safely on check out. Can not recommend highly enough!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa-Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel great location
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing foyer view but rooms could updating
The foyer of the hotel is done amazingly and has great views for breakfast or drinks. The staff are very friendly and the location is central with easy access to most parts of the CBD. Breakfast and drinks are pretty good and the rooms are comfortable as well. The bathrooms are a bit dated and could use an upgrade as the showers suffered from low pressure, took a while to heat up, and toilets were a bit small. Gym is a bit small for the amount of people in the hotel (was fine during winter, but imagine it gets packed during summer). Pool wasn't heated for the first part of my stay and shut down for maintenance for the second half without any advance notice which was a bit annoying. Room could also do with some USB ports in the sockets and a clock/alarm of some sort. Overall, I think the view in the foyer is amazing, but the quality of the actual room and other amenities could use upgrading.
Stayed 1 night in Sep 2024

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice quiet location with excellent breakfast
Not a central location but close to sky bus. Service was excellent, friendly and helpful but not obtrusive (except for Monday when there was no concierge?!) breakfast buffet was varied and very good - great if you have kids to feed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Stayed 6 nights in Aug 2024