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Melbourne City Suites

3.0 star property

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Photo gallery for Melbourne City Suites

Desk, blackout drapes, iron/ironing board, free WiFi
Signature One Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, electric kettle
Signature One Bedroom Apartment | Living area | 65-inch LED TV with cable channels
Deluxe King Studio | Desk, blackout drapes, iron/ironing board, free WiFi
Deluxe King Studio | Private kitchen | Fridge, microwave, stovetop, electric kettle

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
809/471 Little Bourke St, Melbourne, VIC, 3000
  • Collins Street
    ‪6 min walk‬
  • Bourke Street Mall
    ‪7 min walk‬
  • Melbourne Central
    ‪7 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Deluxe King Studio

Deluxe King Studio | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe King Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Family One Bedroom Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Family One Bedroom Apartment

  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Interconnecting Two Bedroom Two Bathroom Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Family Interconnecting Two Bedroom Two Bathroom Apartment

  • Sleeps 8
  • 2 Queen Beds and 1 King Bed OR 2 Queen Beds and 2 Large Twin Beds

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living area | 65-inch LED TV with cable channels

Executive Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Signature One Bedroom Apartment

Signature One Bedroom Apartment | Living area | 65-inch LED TV with cable channels

Signature One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Urban One Bedroom Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Urban One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Property amenity

Oaks Melbourne on Collins Suites

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, (4102)
The price is $103
per night
$111 total
includes taxes & fees
Feb 18 - Feb 19
Oaks Melbourne on Collins Suites

About this property

Melbourne City Suites

3-star hotel in Melbourne Central Business District
Laundry facilities, express check-in, and express check-out are available at this smoke-free hotel. Weekly housekeeping is available.
Melbourne City Suites offers 56 accommodations with all-in-one washer/dryers and hair dryers. 65-inch LED televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Melbourne City Suites features laundry facilities, express check-in, and express check-out.

Melbourne City Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 35 per night); reservations required

Family friendly

  • All-in-one washer/dryer
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 50 at check-out

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day
Cribs (infant beds) are available for AUD 40.0 per day

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 35 per night (984 ft away)
  • Crib (infant bed) fee: AUD 40.0 per day
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Parking height restrictions apply

Property is also known as

Melbourne City Suites Hotel
Melbourne City Suites Melbourne
Melbourne City Suites Hotel Melbourne

Melbourne City Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 44 out of 75 reviews
Rating 8 - Good. 16 out of 75 reviews
Rating 6 - Okay. 6 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 7 out of 75 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - everything you need and high quality rooms - great location
Stayed 3 nights in Oct 2024

8/10 Good

Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Janice

Stayed 3 nights in Aug 2024

8/10 Good

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near tram stops and an easy walk to Southern Cross station. Easy check-in process and we were able to store our bags prior to check-in and after check-out. The suites are located on floors within the Mantra building but that doesn’t impact ease of finding them, check-in etc, just follow the instructions in the email received prior to arrival. A couple of things that would have enhanced our stay are: small dining table to eat at, and a door into the bedroom as it is more like a partition wall with some glass inserts (this just made it difficult once the kids were asleep to watch tv in the living area or have lights on without risk of waking them up!). Overall the apartment provided a convenient place for our family holidaying in Melbourne at a reasonable price. Thank you!
Stayed 7 nights in Sep 2024

2/10 Terrible

Jade

Liked: Property conditions & facilities
Disliked: Cleanliness
Property not near any transport, street barely lit and not a lot of people on the street. But facilities were great. My bathroom hadn’t been cleaned hair and mould in shower and on floor. Cutlery also hadn’t been washed covered in food. Bed was very firm, aircon always cold and not enough blankets. The office hours were terrible for me, changed in after 8pm, waiting till 10am to open there was a long line up of people. I never got to see anyone. If mcs teamed up with mantra they would have a better offer
Stayed 3 nights in Sep 2024

4/10 Poor

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not suitable if you're looking for a hassle free accommodation. I've booked 3 king beds & 1 twin bed rooms for 4 nights but even with the twin bed request, i was told by the hotel reception that it is their policy that we must inform again in the email they sent during pre-check in. The reservation team did not tell me through the phone and in the email that I was suppose to do that and I came to check in with 4 king bed rooms. I requested it during check-in again & was assured that it will be done the next day but it was not & I had to wait till the 3rd day till its done. My guest had to sleep 1 on the bed and 1 at the living room sofa for 2 nights because of the incompetence of the whole team. Wasted so many back and forth calls just to make sure it was done. Worse still. they are charging me with AUD20 for the twin bed because of their mistake. In short, everything here was a nightmare, NOT FUSS FREE & HASSLE FREE except for its location & spacious room. Gave my Australian number to 3 DIFFERENT PEOPLE on the spot thru the phone & told them to call me by that number but until now that I've checked out, these 3 people still called me thru the wrong number even though it is a call back within 10mins. I truly cannot understand why.
Stayed 4 nights in Sep 2024

2/10 Terrible

Eugene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For my mother to be harassed for her credit card details by someone off site in a call centre after handing them over, as I did not have one on me. Because there was no Paywave/ EFTPOS machines in sight was a bit suspicious. It's with that having occurred that a line was crossed. I will not be returning unless I stay with Accor / Mantra Hotels who actually own the building as I have before. Never again. Ever.
Stayed 4 nights in Sep 2024

6/10 Okay

TANYA

Traveled with family
Super convenient , access to trams, city centre almost at doorstep, food shopping.Great for.a city visit.
Stayed 2 nights in Aug 2024

4/10 Poor

Tamara

Stayed 3 nights in May 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Stayed 4 nights in Aug 2024

10/10 Excellent

Ahmad Sohial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Once you've found the office (Mantra is also at this location) the check-in was quick and easy. Was very happy to discover their fully equipped studio with a walk-in shower AND a bath!
Stayed 1 night in Aug 2024

10/10 Excellent

JULIANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet, plenty of food choice, walking distance everywhere, the staff were excellent, quick checked in!
Stayed 3 nights in Aug 2024

10/10 Excellent

Chiao-Ting

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything about this hotel is great! We love how it's very easy to check in/out, all the staff is helpful and friendly and the location is close to the shops and public transportation. We will stay here again when we come back!
Stayed 10 nights in Aug 2024

10/10 Excellent

Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmad Sohial

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
Beautiful big room and has everything you need, perfect for families. Its very central, so close to the shops and restaurants. Reception was very polite, respectful and more than willing to accommodate our needs. Already booked our next stay here
Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The courtesy of the manager was amazing. Felt like we had been here 50 times before.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Victoria, Auckland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property and highly recommend, however check in experience and reception is very unusual and feels slightly unprofessional as it’s in a hotel room on level 8 floor, however for the room, the location and the price, it’s so worth it. Met the manager during check out and he was very helpful and professional. Location is right next to all the popular restaurants and a hop away from the free trams and shopping. Very walkable! Massive room, beds are nice and clean.
Stayed 5 nights in Jul 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Kenneth

Stayed 4 nights in May 2024

10/10 Excellent

Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024