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Melbourne Marriott Hotel

5.0 star property

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December 2024
January 2025

Photo gallery for Melbourne Marriott Hotel

Lunch and dinner served
Indoor pool, sun loungers
Lunch and dinner served
Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, minibar
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Gym

Explore the area

Map
Exhibition And Lonsdale Street, Melbourne, VIC, 3000
  • Princess Theatre
    5 min walk
  • Collins Street
    7 min walk
  • Melbourne Central
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for Premier Room, 1 Queen Bed, Non Smoking, Courtyard View

Premier Room, 1 Queen Bed, Non Smoking, Courtyard View | Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 1 Queen Bed, Non Smoking, Courtyard View

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking, City View

  • 614 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 2 Double Beds, Non Smoking

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 2 Double Beds, Non Smoking, City View

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Non Smoking, Courtyard View

Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 2 Double Beds, Non Smoking, Courtyard View

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 1 Queen Bed, Non Smoking, City View

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, Executive Level

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 Double Bed, Non Smoking, Executive Level

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Grand Room, 1 Queen Bed, Non Smoking

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 1 Queen Bed, Non Smoking

  • 387 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Non Smoking, City View

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, Executive Level

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 Double Bed, Non Smoking, Executive Level

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Melbourne Marriott Hotel

5-star hotel in Melbourne Central Business District
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Melbourne Marriott Hotel offers 188 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Melbourne Marriott Hotel provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 4489 square feet (417 square meters) include a conference center. This luxury hotel also offers tour/ticket assistance, a garden, and concierge services. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2023.

Melbourne Marriott Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:30 AM.
Essence Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
M Bar - Onsite cocktail bar. Open select days.
Country Bred - This restaurant serves breakfast, brunch, and lunch. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 60 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 29 to 43 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Country Bred
  • Essence Restaurant
  • M Bar

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (4,489 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1982
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 90.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29.00 to 43.00 per person
  • Valet parking fee: AUD 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Hotel Melbourne
Marriott Melbourne
Melbourne Marriott
Courtyard Melbourne West Hotel Melbourne
Melbourne Marriott Hotel
Melbourne Courtyard
Melbourne Marriott Hotel Hotel
Melbourne Marriott Hotel Melbourne
Melbourne Marriott Hotel Hotel Melbourne

Melbourne Marriott Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1019 reviews" "
Rating 8 - Good. 267 out of 1019 reviews" "
Rating 6 - Okay. 63 out of 1019 reviews" "
Rating 4 - Poor. 29 out of 1019 reviews" "
Rating 2 - Terrible. 10 out of 1019 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teone

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming and accommodating, complimentary welcome bubbles on arrival, and we were treated to a surprise cheese board in our room upon return later that night. Room was clean and comfortable. Enjoyed our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the perfect location for what we had planned for the weekend
Stayed 2 nights in Aug 2024

4/10 Poor

Matthew, Lake Wendouree

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We were offered an upgrade on arrival that was not an upgrade at all. A larger room but with one less bed. The sofa bed was not good at all. Saggy. The hotel is showing its age. In addition the room we were given was one of those that has an adjoining door to a nearby suite. However the walls were paper thin and there was a very loud family fighting for hours next door. It was an unbearable stay. The hotel does not deserve its current star rating.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience from check-in to check-out! Bubbles and hot chocolate offered on arrival and the pool/spa/sauna was a real stand out for both the adults and the child staying at Marriott for our visit. There were lots of little 'special touches' that showed that there as effort being taken.
Stayed 2 nights in Aug 2024

10/10 Excellent

sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

E

Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Traveled with family
Liked: Amenities
Recommend
Stayed 3 nights in Jul 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was excellent. We were welcomed with a hot chocolate for the children and glass of sparkling wine for the adults, which was a lovely surprise after a day of walking around the city. We had a couple of hiccups with the tv not working and less towels provided than guests booked in. Francis, the concierge, went above and beyond to address these matters and convince us that it was his priority for us to enjoy our stay. Thank you Francis.
Stayed 2 nights in Jul 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it, I will definitely be back.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Good
Stayed 1 night in Jul 2024

4/10 Poor

Nilam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There is no heater. There was a loud screeching noise late night and early morning. They did not change our towels. When we called to ask for more towels they did not come for several hours. For the breakfast buffet they charge the same price for kids and adults. The shower has half open glass so water leaks on the floor when you take a shower. The bathroom door did not close. It didn’t feel like the staff cared. The location was good.
Stayed 3 nights in Jun 2024

4/10 Poor

jordan

Stayed 1 night in Jun 2024

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Katie

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were amazing and so helpful. Unfortunately room advertised as having two beds actually had a pull out couch making for an uncomfortable night.
Stayed 1 night in Jun 2024

10/10 Excellent

Shena

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Jeanette

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There was just 1 thing i was not to happy about with Room, was booked for 4 people and and enough towels and etc for 2 people
Stayed 1 night in May 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 4 nights in Apr 2024

10/10 Excellent

Margie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central location
Stayed 1 night in Apr 2024

10/10 Excellent

Clayton

Traveled with partner
Friendly and courteous staff. Room was very comfortable but could do with some munchies like chips, peanuts, biscuits in the room. Otherwise great. Dinner and breakfast wonderful. Will come back for sure.
Stayed 1 night in Apr 2024

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

SANJAY

Disliked: Staff & service, property conditions & facilities, room comfort
Not Happy !
Writing this review not as a complaint but as a suggestion for better customer service. Although the location is good, the customer service and concierge services could have been more user friendly, concierge in particular. Requested a room with a view and got a room without. Called front-desk to get it changed, and they said they would send someone upstairs. Waited 30 minutes, and then went downstairs to get the keys. They did not provide me the keys to my old room so found myself locked out from the bags. Housekeeping tried helping me by calling the front-desk but she was on hold for 15 ins or so. Went downstairs again, waited in the line to get my old room keys. All this took me an hour and 45 mins to settle in my room. Very frustrating ! During checkout I left my bag with the concierge and when I came back to collect it, the person was speaking with another person having a casual talk. I was trying to get his attention as my Uber ride to the airport was waiting outside. Tried to get this attention again but still he made me wait. He could have told the other person with whom he was having a casual conversation to wait. Finally had to tell him that my Uber is waiting and he said hold on. This was the most frustrating part of my experience here at this Marriott. I am sorry, but the management needs to make the customer service a fit accommodating and friendly if not north-starish. Thank you !
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicki

Traveled with family and small children
Close to everything where we needed to go
Stayed 1 night in Apr 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, Excellant friendly service
Stayed 1 night in Apr 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Annele

Stayed 1 night in Apr 2024