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Mercure Melbourne Albert Park

4.0 star property

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Photo gallery for Mercure Melbourne Albert Park

Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Miscellaneous
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Room service

Explore the area

Map
65 Queens Road, Melbourne, VIC, 3004
  • St Kilda Road
    ‪5 min walk‬
  • Crown Casino
    ‪5 min drive‬
  • Melbourne Cricket Ground
    ‪5 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Bedroom, Lake View

  • 430.6 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Privilege, Room, 1 King Bed, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds (Premium)

Family Room, Multiple Beds (Premium) | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds (Premium)

  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Double Bed

  • 678.1 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

View Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1007)
The price is $87
per night
$95 total
includes taxes & fees
Apr 6 - Apr 7
View Melbourne

About this property

Mercure Melbourne Albert Park

4-star hotel in Melbourne Central Business District
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Melbourne Albert Park offers 209 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Mercure Melbourne Albert Park provides a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mercure Melbourne Albert Park is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Windows Restaurant - Overlooking the golf course and garden, this fine-dining restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar - Overlooking the golf course and garden, this café specializes in Modern European cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Atrium bar & lounge - Overlooking the golf course and garden, this cocktail bar specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 for adults and AUD 38 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium bar & lounge
  • Espresso Bar
  • Windows Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (83 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 38 for adults and AUD 38 for children
  • Covered self parking fee: AUD 25 per day
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day (3-device limit); WiFi in public areas is also free for up to 24 hours per day (3-device limit)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Mercure Melbourne Albert Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 348 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Disliked: Property conditions & facilities
Dirty spoons in the restaurant. Whole place looks tired. Quiet, with easy tram access.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

john

Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Stayed 3 nights in Nov 2024

10/10 Excellent

sandra

Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Jeffrey

Business traveler
Disliked: Cleanliness, staff & service
Pullman? Not really!
Housekeeping was sloppy. All coffee in the room was decaf even when I asked for regular. The room wasn’t cleaned unless I asked and then it was poorly done. The restaurant service was sloppy and the food cold. Bartender in the day didn’t know what drinks were nor was she able to differentiate between scotch or bourbon or Irish whiskey.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, rooms not quite as modern but clean and adequate. Staff were super helpful and friendly. If you are looking for a clean and comfortable stay at a great price this will suit
Stayed 3 nights in Nov 2024

10/10 Excellent

Krystel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Laura

Stayed 3 nights in Nov 2024

8/10 Good

Davina

Business traveler, Traveled with partner
Liked: Staff & service
Booked premier room expecting it to be upmarket but decor / finish was dated needing refresh. Shower had good pressure. Only 2 pillows on. Bed with two staying and only one spare in closet with no pillowslip. Stayed several nights and room was never cleaned - had to ask for clean towels.
Stayed 3 nights in Nov 2024

4/10 Poor

astrid

Stayed 2 nights in Nov 2024

8/10 Good

Heidi

Stayed 2 nights in Nov 2024

10/10 Excellent

Dante

Business traveler
Liked: Cleanliness, staff & service, amenities
The suite was lovely, spacious and well equipped. I chose this hotel for their fitness centre, and it is probably the best hotel gym I've ever seen. Room service was great, though the menu is very slim on options considering the price point being quite high. Overall, a great stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious and excellent staff
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some areas need improvement within the rooms
Stayed 5 nights in Oct 2024

10/10 Excellent

Javaid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Friendly!
Very friendly staff. Clean & big room. Breakfast was very good & their made to order eggs was amazing. Kids loved it. Parking is AUD 25 a day with lots of parking space.
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Worst experience in 30 years
The check-in took extremely long, ~25 minutes. The shampoo bottle did not function during my stay. It was very noisy. There was a door between the two rooms and there is a big gap under the door. The lady in the next room made phone calls from 11pm to about 3am. I called the front desk. They came up with a security person, but it did not help too much. During the check out two breakfasts were artificially added to the bill.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Bethany

Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take the time to walk around Albert Park lake. 5.2km lovely stroll.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jeferson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Divya

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kirsti

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Oct 2024