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Mercure Melbourne Doncaster

4.0 star property

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Breakfast, lunch, dinner served; Mexican cuisine
Breakfast, lunch, dinner served; Mexican cuisine
Indoor pool, sun loungers
Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, pillowtop beds, minibar
1 bedroom, premium bedding, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Room service

Explore the area

Map
6 TOWER STREET, Doncaster, VIC, 3108
  • Doncaster Shopping Centre
    ‪1 min walk‬
  • Box Hill Hospital
    ‪4 min drive‬
  • Deakin University
    ‪10 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed

  • 602 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Melbourne Doncaster

4-star hotel in Doncaster
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Melbourne Doncaster offers 183 air-conditioned accommodations with minibars and complimentary bottled water. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Melbourne Doncaster features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Mercure Melbourne Doncaster is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Chido Chido - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Chido Chido - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Chido Chido
  • Chido Chido

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Covered self parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Mercure Melbourne Doncaster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 102 out of 181 reviews
Rating 8 - Good. 53 out of 181 reviews
Rating 6 - Okay. 16 out of 181 reviews
Rating 4 - Poor. 4 out of 181 reviews
Rating 2 - Terrible. 6 out of 181 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mr Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first hotel ever in my entire history of travelling, where I have been unable to unplug the fridge in my daily mission to remove any unnecessary sound or lightning from the room, due to my sensitivity. It would have taken a high torque angled screwdriver, or an electric long-nose to undo that sucker. The rear of the unit was tucked in so neatly, it was unable to be reached from the front, with a neat little door strap. I checked for the obvious temperature dial inside, and any other way - however, this was not meant to be. This model was far too advanced for that. I left both defeated and impressed at the same time.
Stayed 3 nights in Apr 2025

10/10 Excellent

Arshia

Ds
Stayed 3 nights in Mar 2025

10/10 Excellent

Grant Kin Shing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was state of the art with great facilities, the bed was super comfortable and i especially liked that you could stream through the tv from your mobile device.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views, brekky was good although with the asian food options in Shoppingtown you might be better off walking there. Staff were on point and really efficient and friendly. I'll stay again no hesitation.
Stayed 7 nights in Apr 2025

6/10 Okay

Lesley

Traveled with family
The staff did their best but they gave away our accessibility room with two beds. I paid $224 to sleep on a rock hard rollaway that hurt my back. The 2nd night my 85 yo mum couldn't shower because we had to move to have an ordinary two bed room that was tiny with no access for her walker. You'd think they would have discounted the rate for their mistake but the best I got was a refund on the 3rd night which I cancelled. My mum wasn't happy and very pleased we left early. The small rooms made her feel unsafe with tripping hazards without her walker. The staff had to bring a chair for her to sit on or she had to sit on the bed! It is NOT elderly friendly at all yet the staff were kind but very limited in what they could do. Not impressed really. Not sure if we can come back next year.
Stayed 3 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned to stay here as an overnight stay. We were very impressed with the staff and facilities and the room was fantastic and well appointed, easily stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed. First morning the breakfast buffet was not that great but the 2nd morning was better.
Stayed 2 nights in Mar 2025

6/10 Okay

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t need a disabled room with tiny bathroom sink and no storage or even enough room to put down a toothbrush
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 8 day stay.
Stayed 8 nights in Mar 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay. Lovely and clean and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Whilst the stay was good. My food order received were cold chips and a soggy melted choc Top. The water bottle in the room was used and not changed out Swimming pool was closed for maintenance
Stayed 1 night in Mar 2025

10/10 Excellent

Mary g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very good hotel. Excellent location. Great breakfast. Had some issues with air conditioning in one of our rooms. Otherwise happy.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, most staff were great had room key issues & parking issues no Foxtel or other streaming services which was a pain.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 4 nights in Feb 2025

8/10 Good

Stefanny

Traveled with family
Stayed 5 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars

Amazing secure parking room was amazing clean up to date cannot fault
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing stay

Convenient location, little diffixmcukt to find at first. A little over priced but we enjoyed our stay and the staff were amazing, nothing was too hard
Stayed 3 nights in Jan 2025

8/10 Good

Yaso

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jan 2025

6/10 Okay

EDWARD

Traveled with partner
shopping cebtre iswalking distance for meals and bus stop iswalakle distance too
Stayed 7 nights in Dec 2024

6/10 Okay

EDWARD

Traveled with partner
Liked: Staff & service
ear
Stayed 4 nights in Dec 2024

8/10 Good

Timothy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and very helpful, especially on our first night! I would suggest the rooms either have more drawer space or space for the suitcases to be laid. There is an unfunctional cupboard around the fridge that takes a lot of space in the room and you can’t store much in the available space.
Stayed 7 nights in Dec 2024