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Mercure Melbourne Doncaster

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Melbourne Doncaster

Breakfast, lunch, dinner served; Mexican cuisine
Indoor pool, sun loungers
Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, desk
Exterior
Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6 TOWER STREET, Doncaster, VIC, 3108
  • Doncaster Shopping Centre
    1 min walk
  • Box Hill Hospital
    5 min drive
  • Deakin University
    9 min drive
  • Melbourne, VIC (MEL-Tullamarine)
    40 min drive

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, desk

Deluxe Double Room, 2 Double Beds

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, desk

Superior Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, desk

Superior Room, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, desk

Standard Room, 1 Queen Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, desk

Standard Room, 1 King Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, desk

Superior Double Room, 2 Double Beds

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, desk

Standard Room, 2 Twin Beds

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, desk

Suite, 1 King Bed

  • 602 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Melbourne Doncaster

4-star hotel in Doncaster
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Melbourne Doncaster offers 183 air-conditioned accommodations with minibars and complimentary bottled water. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Melbourne Doncaster features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, concierge services, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Mercure Melbourne Doncaster is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Chido Chido - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Chido Chido - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Chido Chido
  • Chido Chido

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • 6 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Covered self parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Mercure Melbourne Doncaster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 132 reviews" "
Rating 8 - Good. 37 out of 132 reviews" "
Rating 6 - Okay. 8 out of 132 reviews" "
Rating 4 - Poor. 4 out of 132 reviews" "
Rating 2 - Terrible. 5 out of 132 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Scott

Business traveler
Liked: Amenities
Extremely well designed rooms. I wish I could take them with me everywhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kate

Stayed 1 night in Jul 2024

8/10 Good

Jing

Stayed 11 nights in Jul 2024

2/10 Terrible

Bryan

Disliked: Staff & service
The manager was extremely rude
Stayed 1 night in Jul 2024

10/10 Excellent

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and excellent facilities
Stayed 4 nights in May 2024

10/10 Excellent

Rochel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Was a god experience with friendly staff and great service. The rooms were clean although it can be better with an additional bench in the room or bathroom to place bags. It’s close to a shopping centre with a range of options for eatery. Overall was a very pleasant stay.
Stayed 2 nights in Apr 2024

8/10 Good

Wun Tong, Kowloon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Early check in and complimentary food
Stayed 5 nights in Mar 2024

6/10 Okay

Christina

Liked: Property conditions & facilities
No valet parking Car / hotel entry difficult to find even with GPS No shower cap Long walk from room to lifts. Restaurant staff and food were very good Check out guy very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Simone

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Had everything we needed and was clean and simple. The service was prompt and friendly. The only points for improvement would be that the pool was cooler than we like (but probably fine for most people) and the dinner at the restaurant was appalling. The breakfast buffet was fine.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient -‘d extremely accommodating at short notice.
Stayed 1 night in Mar 2024

10/10 Excellent

Janet, Oak Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

cathy

Stayed 1 night in Feb 2024

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2024

10/10 Excellent

Paul

Stayed 4 nights in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, shopping centre next door. Service for breakfast and coffee painfully slow
Stayed 2 nights in Jan 2024

8/10 Good

ANTONIO

Stayed 2 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with fantastic staff
Stayed 5 nights in Dec 2023

8/10 Good

Wai Pong Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free distill and sparkling water
Stayed 6 nights in Dec 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023