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Milano Serviced Apartments

4.0 star property

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Indoor pool
Deluxe Apartment, 1 Bedroom | Desk, soundproofing, iron/ironing board, cribs/infant beds
LCD TV, DVD player
Desk, soundproofing, iron/ironing board, cribs/infant beds
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Washer
  • Parking available
  • Barbecue grill
  • Outdoor Space

Explore the area

Map
8 Franklin Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Queen Victoria Market
    ‪7 min walk‬
  • Collins Street
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

View all photos for Studio

Desk, soundproofing, iron/ironing board, cribs/infant beds

Studio

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

LCD TV, DVD player

Executive Apartment, 1 Bedroom

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

LCD TV, DVD player

Executive Apartment, 1 Bedroom

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Desk, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, cribs/infant beds

Executive Apartment, 2 Bedrooms

  • 592 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Apartment, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premier Apartment, 2 Bedrooms

LCD TV, DVD player

Premier Apartment, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Executive Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, cribs/infant beds

Executive Apartment, 2 Bedrooms

  • 592 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Deluxe Apartment, 2 Bedrooms

Desk, soundproofing, iron/ironing board, cribs/infant beds

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Desk, soundproofing, iron/ironing board, cribs/infant beds

Deluxe One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Desk, soundproofing, iron/ironing board, cribs/infant beds

Executive Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Apartment

Desk, soundproofing, iron/ironing board, cribs/infant beds

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

Two-Bedroom Apartment With Two Bathrooms

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About this property

Milano Serviced Apartments

4-star aparthotel in Melbourne Central Business District
Along with a fitness center, this smoke-free aparthotel has a sauna and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room. Each apartment provides an LCD TV with cable channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a balcony.
Milano Serviced Apartments offers 103 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Milano Serviced Apartments features a sauna and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center and a meeting room. This family-friendly aparthotel also offers a rooftop terrace, a library, and barbecue grills. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Milano Serviced Apartments is a smoke-free property.

Languages

English

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (AUD 28 per night; includes in/out privileges)
  • Limited onsite parking

Family friendly

  • Babysitting (surcharge)
  • Crib: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • ATM
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 103 units
  • 7 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 28.00 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

Milano Serviced
Milano Serviced Apartments
Milano Serviced Apartments Melbourne
Milano Serviced Melbourne
Serviced Apartments Milano
Milano Serviced Apartments Hotel Melbourne
Milano Serviced Apartments Apartment Melbourne
Milano Serviced Apartments Apartment
Milano Serviced Apartments Melbourne
Milano Serviced Apartments Aparthotel
Milano Serviced Apartments Aparthotel Melbourne

Milano Serviced Apartments Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 817 out of 2133 reviews
Rating 8 - Good. 762 out of 2133 reviews
Rating 6 - Okay. 314 out of 2133 reviews
Rating 4 - Poor. 141 out of 2133 reviews
Rating 2 - Terrible. 99 out of 2133 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jarrod

Traveled with family
Disliked: Property conditions & facilities
Unfortunately once lovely apartments that have not been even close to adequately maintained. Mixer taps for showers / baths all broken and difficult to operate. All timberwork around bathrooms water damaged, swollen and rotting Walls scuffed and dirty, tiles damaged in bath. Covers snapped off main electrical / fusebox, power points missing covers, etc etc. Know this was not isolated, as the queue for check-in was quite long with guests complaining about their rooms. Given this is obviously a recurring issue, front desk insanely understaffed, and seemingly staff are somewhat downtrodden and indifferent as to the, in my view, constant complaint of the actual condition of the apartments differing wildly to the advertising shots.
Stayed 1 night in Nov 2024

8/10 Good

Sophie

Traveled with family
Liked: Amenities, property conditions & facilities
room smelt, stain on door that didn't look normal. otherwise very nice place and good central location
Stayed 1 night in Nov 2024

6/10 Okay

Rebecca

Traveled with family
Disliked: Room comfort
Great location but needs updating.
The hotel was in a great, central location. The gym, sauna and pool were a great addition. However, the room wasn’t equipped with enough for a 5 night stay (toilet paper, towels, kitchen soap, etc) which was inconvenient. The beds and pillows were uncomfortable.
Stayed 5 nights in Nov 2024

6/10 Okay

ali

Disliked: Cleanliness, property conditions & facilities
Not the cleanest apartment in the city for sure, quite average
Stayed 3 nights in Nov 2024

6/10 Okay

Kristy

Traveled with group
Liked: Cleanliness
One bedroom was very dark, which is good for sleeping, the other had light coming in everywhere. You could hear people walking around the corridors, which sounded like thumping. There is currently also a construction site right out front, which they started work at very early in the morning. Receptionist was efficient and pleasant, and the apartment was nice enough.
Stayed 1 night in Nov 2024

4/10 Poor

Sandy

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No parking / no view but I liked the Cleaningness of the room is to bad and customer service was great.
Stayed 1 night in Nov 2024

8/10 Good

Roland

Liked: Cleanliness
Rooms were clean but needed updating, shower/bath hard to get in and out. Close to market and free tram.
Stayed 3 nights in Oct 2024

8/10 Good

Jessica

Traveled with family
Family stay
Family night away. Basic room but kids enjoyed the pool and spa and the gym and sauna were great for the adults. Would have been nice to have basic coffee/tea in room but otherwise well set out and handy with supermarkets next door
Stayed 1 night in Nov 2024

10/10 Excellent

Steven J

Liked: Cleanliness, room comfort
Enjoyable
Great stay convenient to walk to amenities
Stayed 1 night in Nov 2024

10/10 Excellent

shayla

Liked: Cleanliness, room comfort
Good
Booked a one night stay in a 2 bedroom apartment as we were seeing cold play that night!! Lovely property, staff yesterday afternoon at check in were so easy to speak to and nice but staff member this morning at check out didn’t talk much and took the keys and let us out to the garage didn’t ask anything about our stay or even a hi just want do you need, overall amazing rest of the experience and staff were lovely. Nice rooms with good view! Very tiny apartments but so worth it if it’s just you and 1-2 other people, good pool and tennis court. Definitely will stay again 🙂 good price also.
Stayed 1 night in Oct 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Happy overall with the property and location
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Sasipach

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2024

6/10 Okay

Sam

Stayed 7 nights in Oct 2024

8/10 Good

Alannah

Traveled with partner
Liked: Amenities, property conditions & facilities
The place was very good only thing was a few things was broken and the bed was just 2 singles pushed together and the staff was very friendly but good thing was it was a good stay
Stayed 2 nights in Oct 2024

6/10 Okay

Karla

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Really liked the location as it was close to everything like restaurants and shops. We didn’t like that we didn’t get communication about rd works being done at the front of the apartments. The apartment it self was ok, unfortunately the kitchen tap, bedside cabinet, towel rack, and a few power points were broken. Probably could have gotten an extra cleaning service as we were there for 7days. Or at least fresh towels and bath mats for the bathroom.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rosie

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lovepreet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good close to everything
Stayed 1 night in Oct 2024

6/10 Okay

April

Traveled with family
Good location - poor condition
We stayed in a 2 bedroom apartment. The location of the apartments was great. We paid for 2 adults and 1 child but was only given 2 towels instead of 3. Disappointed by the condition of the room - marks on walls, range hood didn’t have a cover on it and was filthy, drain in bath was broken and things could have fallen down it, no tea towel was provided. The pool was nowhere near as clean and inviting as the pictures suggest. It was a great location and good sized room for what we needed but for the price was disappointed with the condition of the room.
Stayed 4 nights in Oct 2024

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Dana

Traveled with family
Liked: Cleanliness
Small 2 bedroom apartment
We stayed in a 2 bedroom apartment for 3 nights and found it too small for 5 adults. The sofa bed was very uncomfortable and the mattress is not good quality. One king bed was comfortable and the other one was extremely uncomfortable. 1 bedroom was very noisey with city sirens etc and 1 bedroom was quiet but had a frosted glass sliding door which ws bright in the mornings. There were very limited cooking items and utensils. A tea towel, bottle opener and peeler would have been nice. Good location and staff were friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great price for a larger than usual space. Highly recommended
Stayed 1 night in Sep 2024

8/10 Good

Kristy

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Kellie

Liked: Cleanliness, property conditions & facilities
Easy to locate and parking for vehicle
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
Bathroom floor hadn’t been swept was dirty for last stayer. The mixer tap on the shower the handle was missing making hard to control water and temperature. Advertised king and 2 singles, the king definitely was not a king it was closer to a double and I booked specifically as I needed a king for sharing with a child. Location was easy to market or trams into the cbd quite noisy with lots of road works
Stayed 1 night in Sep 2024