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Novotel Melbourne Airport

4.0 star property

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Photo gallery for Novotel Melbourne Airport

Meeting facility
Exterior
Exterior
Body treatments, hydrotherapy, aromatherapy, body scrubs, facials
Breakfast and dinner served, Italian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Room service
  • Bar

Explore the area

Map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045
  • URBNSURF Sports Park
    ‪4 min drive‬
  • Westfield Airport West Shopping Centre
    ‪7 min drive‬
  • Flemington Racecourse
    ‪18 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Accessible

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Breakfast and dinner served, Italian cuisine

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  • Free airport shuttle
  • Free WiFi
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4.5 out of 5, Wonderful, (462)
The price is $102
per night
$112 total
includes taxes & fees
Apr 23 - Apr 24
Ibis Styles Melbourne Airport

About this property

Novotel Melbourne Airport

4-star hotel in Melbourne Airport
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour health club, a sauna, and a conference center are onsite. Change of towels is available on request.
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to an indoor pool, Novotel Melbourne Airport provides a 24-hour health club and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to 16 meeting rooms and coworking spaces. Event facilities measuring 4015 square feet (373 square meters) include a conference center. This business-friendly hotel also offers spa services, multilingual staff, and concierge services. An area shuttle within 400 meters and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2024.

Novotel Melbourne Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
Boccata - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings - This café serves breakfast, brunch, lunch, and light fare. Open select days.
Amber State Taphouse - Onsite pub. Happy hour is offered. Open select days.
Boccata Wine Bar - This wine bar serves dinner and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 400 m
  • Secured self parking on site (AUD 40 per night)
  • Secured valet parking on site (AUD 69 per stay)
  • Secured extended parking on site (AUD 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amber State Taphouse
  • Boccata
  • Boccata Wine Bar
  • Small Holdings

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Pilates classes
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • Highchair
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference center (4,015 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (80 inch wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - July 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's all mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40.00 for adults and AUD 20.00 for children
  • Secured self parking fee: AUD 40 per night
  • Secured valet parking fee: AUD 69 per stay
  • Secured extended parking fee: AUD 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 185 reviews
Rating 8 - Good. 43 out of 185 reviews
Rating 6 - Okay. 17 out of 185 reviews
Rating 4 - Poor. 8 out of 185 reviews
Rating 2 - Terrible. 5 out of 185 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Traveled with family
Great stay
Stayed 1 night in Jan 2025

8/10 Good

Leah

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Had some issues with TV and Aircon not working straight away and in the morning an hour before checkout the housekeeping staff were knocking on the door asking what time we planned on leaving, which is completely inappropriate and unprofessional.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the accommodation. The service was quite slow at the Italian restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Flora

Near airport
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

D

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The TV channels did not work in our room, which hurts when you are trying to entertain little ones in a tiny room. It took the staff over an hour to respond to our request for help after a follow up call. The staff member who showed up didn’t have any technical expertise, so they eventually moved us to another room. In the morning, the same issue repeated - TV channels did not work.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel, Kensington

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful brand new property. Shame about being woken at 3am by laundry truck in the loading bay outside my 4th floor window.
Stayed 1 night in Dec 2024

10/10 Excellent

Luke

Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Stayed 1 night in Oct 2024

8/10 Good

Adam

Stayed 1 night in Dec 2024

8/10 Good

Melinda

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice and close to the airport, clean and tidy property, nice breakfast. 50/50 re politeness of front desk staff, some friendly others were not.
Stayed 1 night in Dec 2024

10/10 Excellent

JACK

Stayed 1 night in Nov 2024

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Stayed 1 night in Nov 2024

10/10 Excellent

Leigh

Stayed 1 night in Dec 2024

8/10 Good

Saxon, Northbridge

Stayed 1 night in Nov 2024

6/10 Okay

Woon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late and there was a cancelled flight. Overloaded with unexpected guests. No shuttle service. Had to walk and pedestrian access from Terminal 1, 2 and 3 is very difficult. Minimal help at reception. Otherwise reataurant service was quick and exceptional despite being busy. Check out and shuttle service back was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel right at the terminals
Very comfortable quiet hotel and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

eddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Very clean and comfy
Stayed 1 night in Nov 2024

6/10 Okay

Raoul, Roseville

Business traveler
Liked: Cleanliness
A bed for the night in a soulless hotel, though on plus side, super convenient to the airport. Check-In experience poor - self-serve machines not working (get most of way through process then failed at last step, frustrating). Long, slow queues. Food expensive.
Stayed 1 night in Nov 2024

8/10 Good

Hollie

Traveled with family and small children
Liked: Cleanliness
The room was stunning, nice view, but we did complain about the air con not cooling the room down. We had to just cope with it all night and we didn’t get the best sleep. For the price I am disappointed due to this . Also the parking is a lot ontop of the fee for the room. The parking people were rude.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024