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Novotel Melbourne Airport

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Melbourne Airport

Meeting facility
Exterior
Exterior
Breakfast and dinner served, Italian cuisine
Body treatments, hydrotherapy, aromatherapy, body scrubs, facials

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service

Explore the area

Map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045
  • URBNSURF Sports Park
    4 min drive
  • Hanna's Cafe
    4 min walk
  • Broadmeadows Station
    8 min drive
  • Melbourne, VIC (MEL-Tullamarine)
    4 min drive

Room options

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Accessible

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

About this property

Novotel Melbourne Airport

4-star hotel in Melbourne Airport
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour health club, a sauna, and a conference center are onsite. Change of towels is available on request.
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to an indoor pool, Novotel Melbourne Airport provides a 24-hour health club and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to 16 meeting rooms and coworking spaces. Event facilities measuring 4015 square feet (373 square meters) include a conference center. This business-friendly hotel also offers spa services, multilingual staff, and concierge services. An area shuttle within 400 meters and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2024.

Novotel Melbourne Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
Boccata - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings - This café serves breakfast, brunch, lunch, and light fare. Open select days.
Amber State Taphouse - Onsite pub. Happy hour is offered. Open select days.
Boccata Wine Bar - This wine bar serves dinner and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 400 m
  • Secured self parking on site (AUD 30 per night)
  • Secured valet parking on site (AUD 65 per stay)
  • Secured extended parking on site (AUD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amber State Taphouse
  • Boccata
  • Boccata Wine Bar
  • Small Holdings

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Pilates classes
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • Free crib
  • Highchair
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference center (4,015 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (80 inch wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
Guests are recommended to download the property's all mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40.00 for adults and AUD 20.00 for children
  • Secured self parking fee: AUD 30 per night
  • Secured valet parking fee: AUD 65.00 per stay
  • Secured extended parking fee: AUD 30.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 84 reviews" "
Rating 8 - Good. 20 out of 84 reviews" "
Rating 6 - Okay. 11 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

8/10 Good

william

Stayed 1 night in Aug 2024

6/10 Okay

Ruvin

Liked: Cleanliness, amenities, property conditions & facilities
I had to call 3 times to the service desk for a simple maintenance problem. The third time they even did not answer.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
Fantastic Airport hotel. Hasn’t been open long and it’s got that new vibe. The gym is the best hotel gym I’ve ever seen. Room service prices were a bit expensive but guess that’s expected at a nice hotel now
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem I had was with the in room air conditioner. I couldn’t turn off our turn down. The restaurant was first class, amazing meal and staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel, although just a bit far if you have big bags. Really nice staff, super awesome gym. The restaurant is acceptable and breakfast pretty good.
Stayed 2 nights in Sep 2024

6/10 Okay

Susan

Traveled with group
Liked: Amenities, property conditions & facilities
Beautiful room, very comfy beds, great breakfast, the only downside, staff don’t seem to smile when you say hello, and our lunch and dinner were served cold, cold burger and cold chips, staying again one night next week, so hopefully no cold food
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

6/10 Okay

Suzsan

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great hotel close to airport, our room date included a shuttle and breakfast. Arrived from UK at 10pm no shuttle, an hour in the gold with elderly travellers all waiting for a non existent shuttle. Did find later about a ‘Uber/taxi’ strike which prevented it working that night but seemed not to affect any of the other hotel shuttles which zoomed back and forth. That was by email, I never got in the 12 hour flight. Also no pickup from the hotel for half a dozen calls. Then had to get a taxi, $27 for 3 min drive, but did not get a receipt so could not be reimbursed. Finally to check in, confirmed we are all getting breakfast included in the price of the rooms, our friends to room 209, us to 249 Room 249 doesn’t exist !!! So back down to get the right room my husband goes, new room on the 5th floor but me and the luggage are on 2nd floor which can’t be accessed by a 5 th floor card . Anyway, finally get to sleep. Great room, no complaints. Go for breakfast to find neither rooms are on the list. On the last nerve I had, the dining room manager was ever so kind and let us have breakfast, which was also very good. But the stress this whole booking took on our group was extreme. Suggestion, stay by all means, great room and breakfast BUT make sure you arrive within business hours and triple check every part of your booking.
Stayed 1 night in Sep 2024

10/10 Excellent

Lauitiiti

Traveled with partner
Liked: Staff & service, property conditions & facilities
Comtable bed clean room everything is good
Stayed 1 night in Sep 2024

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice while making connections. Brand new hotel. All good with exception of the first night which had a very dirty floor in the entrance and bathroom. Too tired to take to management but upon leaving a manager requested feedback. (most unusual but effective). Second night a week later all issues were resolved. Very comfortable pillows and mattress. Breakfast was amazing both times.
Stayed 1 night in Aug 2024

6/10 Okay

Brett

Stayed 1 night in Aug 2024

8/10 Good

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Traveled with group
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to airport very clean an new and the pool was amazing
Stayed 1 night in Aug 2024

8/10 Good

Mal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy place to stay at before a flight
Stayed 1 night in Aug 2024

8/10 Good

Suzy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All brilliant.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. The hotel was beautiful. The pool and sauna area (with a cup of tea!) was perfect.
Stayed 1 night in Jul 2024

10/10 Excellent

Kautai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++++
It was wonderful and the breakfast was amazing. If I had to say something negative it was that the room didn’t have blackout curtains. I will be staying here again in the future
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic experience at Novatel! Lara and the team were exceptional from the moment I walked in until checkout. I absolutely loved the hotel gym—it was well-equipped and a pleasure to use. Though I didn't have time to try out the pool, it looked amazing, and I'll definitely make time for it on my next visit. Thanks, guys!
Stayed 1 night in Jul 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Was just overnight didn’t get to see much
Stayed 1 night in Jul 2024