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Novotel Melbourne Airport

4.0 star property

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Photo gallery for Novotel Melbourne Airport

Meeting facility
Body treatments, hydrotherapy, aromatherapy, body scrubs, facials
Exterior
Exterior
Breakfast and dinner served, Italian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Room service

Explore the area

Map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045
  • URBNSURF Sports Park
    ‪4 min drive‬
  • Westfield Airport West Shopping Centre
    ‪7 min drive‬
  • Flemington Racecourse
    ‪18 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Accessible

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Breakfast and dinner served, Italian cuisine

Ibis Styles Melbourne Airport

  • Spa
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (395)
The price is $120
per night
$132 total
includes taxes & fees
Mar 24 - Mar 25
Ibis Styles Melbourne Airport

About this property

Novotel Melbourne Airport

4-star hotel in Melbourne Airport
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour health club, a sauna, and a conference center are onsite. Change of towels is available on request.
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to an indoor pool, Novotel Melbourne Airport provides a 24-hour health club and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to 16 meeting rooms and coworking spaces. Event facilities measuring 4015 square feet (373 square meters) include a conference center. This business-friendly hotel also offers spa services, multilingual staff, and concierge services. An area shuttle within 400 meters and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2024.

Novotel Melbourne Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
Boccata - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings - This café serves breakfast, brunch, lunch, and light fare. Open select days.
Amber State Taphouse - Onsite pub. Happy hour is offered. Open select days.
Boccata Wine Bar - This wine bar serves dinner and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 400 m
  • Secured self parking on site (AUD 40 per night)
  • Secured valet parking on site (AUD 69 per stay)
  • Secured extended parking on site (AUD 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amber State Taphouse
  • Boccata
  • Boccata Wine Bar
  • Small Holdings

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Pilates classes
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • Highchair
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference center (4,015 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (80 inch wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - July 2024
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's all mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40.00 for adults and AUD 20.00 for children
  • Secured self parking fee: AUD 40 per night
  • Secured valet parking fee: AUD 69 per stay
  • Secured extended parking fee: AUD 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 153 reviews
Rating 8 - Good. 32 out of 153 reviews
Rating 6 - Okay. 17 out of 153 reviews
Rating 4 - Poor. 5 out of 153 reviews
Rating 2 - Terrible. 4 out of 153 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Stayed 1 night in Dec 2024

8/10 Good

Saxon, Northbridge

Stayed 1 night in Nov 2024

6/10 Okay

Woon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late and there was a cancelled flight. Overloaded with unexpected guests. No shuttle service. Had to walk and pedestrian access from Terminal 1, 2 and 3 is very difficult. Minimal help at reception. Otherwise reataurant service was quick and exceptional despite being busy. Check out and shuttle service back was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel right at the terminals
Very comfortable quiet hotel and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

eddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Very clean and comfy
Stayed 1 night in Nov 2024

6/10 Okay

Raoul, Roseville

Business traveler
Liked: Cleanliness
A bed for the night in a soulless hotel, though on plus side, super convenient to the airport. Check-In experience poor - self-serve machines not working (get most of way through process then failed at last step, frustrating). Long, slow queues. Food expensive.
Stayed 1 night in Nov 2024

8/10 Good

Hollie

Traveled with family and small children
Liked: Cleanliness
The room was stunning, nice view, but we did complain about the air con not cooling the room down. We had to just cope with it all night and we didn’t get the best sleep. For the price I am disappointed due to this . Also the parking is a lot ontop of the fee for the room. The parking people were rude.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

keith

Stayed 1 night in Oct 2024

8/10 Good

kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, very clean, nice service
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

8/10 Good

Nicola

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really great new and fresh hotel for an overnight stay at Melbourne airport. Was let down by lack of food options when I arrived at 10 pm - no bar food and room service limited. Could cater better for travellers who often come in with very little food on board and need something fresh and tasty! Also no water in the room! Crazy really. Breakfast was rushed and not a lot of choices. Finishing at 10 seems right of people have come in late!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Wizv

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great location for transit stay
Stayed 1 night in Nov 2024

10/10 Excellent

Vikas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Stellar Experience, Thanks to Exceptional Servic
I recently stayed at Novotel Melbourne Airport, and while my stay was top-notch, I did encounter a bit of a billing hiccup—a double charge that was accidentally made on two separate cards. Initially, it looked like a double transaction, but as it turned out, it was just the bank freezing the amount temporarily. Seven days later, everything cleared up. What made this experience surprisingly enjoyable was Leila Mahyari, the Rooms Division Manager, who took this little glitch under her wing and made it her mission to resolve it. From promptly replying to my emails to actively following up with both accounts and the bank, Leila went above and beyond in her support. She was quick, diligent, and always two steps ahead. Thanks to Leila, I left Melbourne feeling that the Novotel team truly cares about their guests. Novotel, you’ve got a gem in her! To anyone thinking about staying here, rest assured that you’ll be in capable, caring, and (may I add, beautiful!) hands.
Stayed 1 night in Nov 2024

6/10 Okay

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A lack of staff for check-in and check-out (each time I've stayed) is frustrating. This is a great hotel in terms of location, price and room quality. Please put on more staff so the waiting time at check in and check out isn't > 10 mins!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get from Melbourne airport if arriving late at night. Very comfortable and great rooms. Breakfast in the mornings is worth having
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness centre great, pool very good. Room was clean and good for a night stay prior to a flight.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet and convenient for our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Clean and new. Great location next to the airport. Short walk to the terminal which was required after a great breakfast buffet. There was also a shuttle if you don’t want to walk.
Stayed 1 night in Oct 2024

6/10 Okay

steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New property which means in good shape but automated check in seems strange and unipersonal. Then having staff that knows little about the hotel or the area it’s an airport makes it a strange experience but Check in and out was speedy and that’s the positive. Room was comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Giovanni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for the airport and the hotel is beautiful. Restaurants close at 10 and then room service is limited so you will need to use delivery for any after hours meals if you arrive after 10.
Stayed 1 night in Oct 2024

4/10 Poor

Fiona, Glen Waverley

Liked: Cleanliness
Disliked: Property conditions & facilities
The one staffer on at 5am did his best. But booked wakeup call didn't happen, shuttle to airport was late, and dual function shower only operated one way. Room service was good. Bed very comfortable.
Stayed 1 night in Oct 2024