Oaks Melbourne on Collins Suites

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Oaks Melbourne on Collins Suites

Exterior
Premium bedding, desk, blackout drapes, soundproofing
Premium bedding, desk, blackout drapes, soundproofing
Premium bedding, desk, blackout drapes, soundproofing
Premium bedding, desk, blackout drapes, soundproofing

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Kitchen
  • Air conditioning

Explore the area

Map
480 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    1 min walk
  • Flinders Lane
    4 min walk
  • SEA LIFE Melbourne
    5 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    27 min drive

Room options

Executive Studio Apartment (High Floor)

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Studio Apartment (No Housekeeping)

  • 377 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Studio Rooftop Apartment (No Housekeeping)

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Studio Apartment (No External View) - (No Housekeeping)

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Studio Apartment (No External View)

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Family Apartment, 1 Bedroom (No Housekeeping)

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Family Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Executive Studio Apartment

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Studio Rooftop Apartment

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

1 Bed Family Apartment

  • Sleeps 4
  • 2 Queen Beds

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Rooftop Apartment

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Executive High Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio – Internal

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Oaks Melbourne on Collins Suites

4.5-star aparthotel in Melbourne Central Business District
Along with a fitness center, this aparthotel has a sauna and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include room service and premium bedding.
Oaks Melbourne on Collins Suites offers 234 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oaks Melbourne on Collins Suites features a sauna and a fitness center. Wireless Internet access is complimentary. This business-friendly aparthotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Oaks Melbourne on Collins Suites has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Urdu

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Family friendly

  • Crib: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 234 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Studio Rooftop Apartments are accessible by stairs only.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1063 out of 4048 reviews" "
Rating 8 - Good. 1583 out of 4048 reviews" "
Rating 6 - Okay. 840 out of 4048 reviews" "
Rating 4 - Poor. 386 out of 4048 reviews" "
Rating 2 - Terrible. 176 out of 4048 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Troy

Front desk rude
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff so helpful
Stayed 3 nights in Sep 2024

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Showers were extremely cold and light coming in the room early as blinds don’t stop it
Stayed 1 night in Sep 2024

8/10 Good

Benjamin

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Stay was fantastic, only thing bathroom is tiny! While our room was massive. Bathroom 6ft away from the bed. So you can hear everything and elevator only goes to 18th floor. We stayed on 20th. So you have to walk up stairs. Which isn’t bad. Just hard after a couple drinks. Great stay. Would stay again.
Stayed 3 nights in Sep 2024

6/10 Okay

Lyn

Liked: Cleanliness
No lift to the executive level was a problem. Room was not well decorated.
Stayed 1 night in Sep 2024

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and comfortable. Great location in Collins Street near Southern Cross Station.
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Lee Kenneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness
Noisy with the elevators next to apartment Shower pressure and heat kept fluctuating
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
It was quiet and convenient to transport.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sopheia

Liked: Cleanliness, property conditions & facilities
Loved the location
Stayed 2 nights in Sep 2024

10/10 Excellent

Guy

Stayed 1 night in Aug 2024

8/10 Good

Wing Yi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good but they can provide more amenities!
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
If not extreme hell i put up with checking in this would have been 5 stars. Accommodation was prepaid, and Hotel/room great. However the front desk 2 male staff need retraining. Partly my fault did not bring CC. Required CC for security deposit. Explained I left it at home, but had 2 debit cards. The taller male staff told me DEBIT CARDS ARE ACCEPTED AND OK! Then he attempted both debit cards to take $1.00 several times, but declined. Pretty much insinuated I had no money, something wrong with my cards!! so I even open up my bank account online to prove how much funds I had. He then tried to put these cards onto google pay but it still failed. The shorter solid male staff then attempted on his eftpos machine several times to which both cards declined. At this point, my anxiety was rising along with my frustration because it was clear they were not going allow me to check in. I told the taller one what do you want? I give you whatever money you want in cash as security but no cash accepted! He told me wait for my friend maybe she has a card that works. by now I exploded. she is one hour away! A female hotel receptionist intervene. She told me no debit cards not accepted, so taller male staff gave wrong info. She said get copy of CC so I got my husband send photo of my cc. She KEYED in their numbers and finally in. Female staff did great job. 5 stars to her & was wonderful, helpful & caring but Worse hotel check in experience ever. Gave me anxiety.
Stayed 1 night in Sep 2024

10/10 Excellent

Guy

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gayle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort
Fun times
Great view, clean and tidy, helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria C

Liked: Cleanliness, room comfort
Good location
Very nice and clean. Good location. Just the bathroom was too tiny.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Maxwell David John

Liked: Room comfort
Room was spacious and well equipped, Great value. Some rubbish wasn't cleaned from the previous guest but addressed promptly and the bathroom configuration was a bit odd.
Stayed 5 nights in Aug 2024

10/10 Excellent

Octavia

Liked: Cleanliness, property conditions & facilities
Cheap & cheerful. Clean, comfortable & quiet for one night. Good location in Melb CBD too.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, property conditions & facilities
The stay was very nice, close to everything and very close to public transportation. Many places to check out around the area. Shopping food culture would definitely stay again.
Stayed 6 nights in Sep 2024

6/10 Okay

Stephanie

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sonya

Business traveler
Liked: Amenities
Was a good location, convenient & clean.
Stayed 1 night in Sep 2024