4.5-star aparthotel in Melbourne Central Business District
Along with self parking, this smoke-free aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and an LCD TV with digital channels. A hair dryer, a shower, and an iron/ironing board are among the other amenities that guests will find.
Oaks Melbourne on Lonsdale Suites offers 148 accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with digital channels.
The recreational activities listed below are available either on site or nearby; fees may apply.
Oaks Melbourne on Lonsdale Suites features multilingual staff, tour/ticket assistance, and laundry facilities. Wireless Internet access is complimentary. This Melbourne aparthotel also offers dry cleaning/laundry services, a television in a common area, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Oaks Melbourne on Lonsdale Suites is a smoke-free property.
Languages
English
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Car recommended
Self parking on site (AUD 45 per night; includes in/out privileges)
Extended parking on site (AUD 35 per week)
Limited onsite parking
Food and drink
Microwave
Refrigerator
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 59 per night
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
LCD TV with digital channels
TV in common areas
Laundry
Dry cleaning/laundry service
Laundry facilities
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
24-hour front desk
Iron/ironing board
Luggage storage
Multilingual staff
Tour and ticket assistance
Location highlights
In a business district
In a shopping district
In an entertainment district
In the city center
Near a metro station
Near a train station
Near the boardwalk/promenade
Things to do
Bicycle rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
General
1 building
148 units
29 floors
Built in 2007
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Self parking fee: AUD 45 per night (in/out privileges)
Extended parking fee: AUD 35 per week
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property charges a fixed percentage fee on credit and debit card transactions.
We should mention
A car is recommended for transportation to and from this property
Parking height restrictions apply
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Oaks Lonsdale
Oaks Lonsdale Aparthotel
Oaks Lonsdale Aparthotel Melbourne
Oaks Lonsdale Melbourne
Oaks On Lonsdale Hotel Melbourne
Oaks On Lonsdale Melbourne
Oaks On Lonsdale
Oaks Melbourne on Lonsdale Suites Melbourne
Oaks Melbourne on Lonsdale Suites Aparthotel
Oaks Melbourne on Lonsdale Suites Aparthotel Melbourne
Oaks Melbourne on Lonsdale Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1174 out of 2727 reviews
10 - Excellent
1,174
Rating 8 - Good. 1140 out of 2727 reviews
8 - Good
1,140
Rating 6 - Okay. 257 out of 2727 reviews
6 - Okay
257
Rating 4 - Poor. 112 out of 2727 reviews
4 - Poor
112
Rating 2 - Terrible. 44 out of 2727 reviews
2 - Terrible
44
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Timothy
Traveled with partner
Jan 3, 2025
My wife and stayed recently for NYE. The hotel is in a pretty good location and checkin was quite easy. Parking was a reasonable price and location to the hotel. The view from our 17th floor room was great for the fireworks. Unfortunately the room had a weird smell when we entered and the too didn’t seem very clean. We also didn’t get any towels but this was quickly rectified by the hotel staff.
Both units are below average conditions. Units really needed upgrade. Also we booked through the Expedia website that showed it has 4 king beds but on arrival it only has 3 King beds. Please correct the error on the website. The staff that we spoke to advised us to contact Expedia stating the error is with Expedia. She did offer another single room at a different floor but that does not suit us. Luckily the king bed can be split into 2 singles in one of the rooms. Otherwise the stay was pleasant.
Its very convenient for me and my husband as its close to the Eye and Ear Hospital where my husband be operated staff is friendly we always enjoyed our stay.
Its very convenient for me and my husband as its close to the Eye and Ear Hospital where my husband be operated staff is friendly we always enjoyed our stay.
Located in Melbourne CBD withany nearby places to eat.
Nyibango
Stayed 9 nights in Dec 2024
4/10 Poor
Denise
Dec 18, 2024
Liked: Cleanliness
Dissatisfied
When I arrived at the reception desk the receptionist was a trainee and she was very friendly. She called her work colleague to help as she couldn’t find my booking. The other receptionist wasn’t very friendly. She didn’t greet me. They spent 20 minutes trying to find my booking while my husband had to keep doing laps around the built road in the car. They had to rebook me a room. I was very surprised when I was charged $37 to park the car in their building. On the Hotels website it says Parking Available but I didn’t realise we would have to pay extra otherwise I would have booked a different hotel. The room was clinical with no relaxed atmosphere. The bed was very comfortable. I’m very disappointed in the whole experience and will not book here again.
Really lovely property. Easy transport and parking access. Very disappointed in lack of phone or reception access for 5 consecutive days prior to booking
Bev
Stayed 1 night in Dec 2024
4/10 Poor
Ella
Traveled with family
Dec 8, 2024
Disliked: Cleanliness
The room wasn’t very clean. There were hairs in the shower and toilet. Mould on the walls in the bathroom. There was barely any hot water. It would work for 20 seconds then turn cold for 60 seconds.
Pretty disappointing.
Not the best but not the worst place I've stayed. The best part about this was the location - close to so many things.
The service from the staff was great also, and front desk is 24 hours which is perfect!
Unfortunately had some downsides on my stay which contributed to my lower rating. Swipe card didn't work and had to go see the front desk multiple times, the smell in the room wasn't great, sofa was quite outdated, my internet connection didn't work and the TV's were very outdated so not much to watch (if you plan on doing so). Just a few things to note is all if planning to stay, but again, location and customer service was great, if you're on a budget and don't really plan to spend too much time in the room then this place is a good choice!
Gala
Stayed 2 nights in Nov 2024
8/10 Good
Kylie
Business traveler
Dec 4, 2024
Liked: Cleanliness, room comfort
Property was a great location, staff were friendly. Its an older building but still well maintained
Kylie
Stayed 2 nights in Nov 2024
6/10 Okay
Jason
Traveled with family
Nov 30, 2024
Liked: Cleanliness, amenities
Got all the necessity such as dryer, washer, dish washer, oven, microwave and etc. However, only ONE FAN COIL UNIT in the living room. That is so odd that we cannot close bedroom doors for both our bedrooms. We cannot have good sleep for our 1st night because that day, the rooms were so humble and stuffy! Both toilet doors dont have locks which can't be locked too! We will consider to stay again when it is not summer and pricing is reasonable.
This hotel stay was very nice and the view was gorgeous. Unfortunately the bedroom TV was half black from previous damage and the pillows were not supportive for my friend’s back.
The staff went out of their way to help me with any queries I had and made me feel very welcome. Have been recommending Oaks on Lonsdale to my friends and family for the times we need accommodation in Melbourne.