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Oaks Melbourne on William Suites

4.5 star property

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Photo gallery for Oaks Melbourne on William Suites

Full-size fridge, microwave, stovetop, dishwasher
In-room safe, desk, laptop workspace, blackout drapes
Reception
In-room safe, desk, laptop workspace, blackout drapes
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
350 William Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪5 min walk‬
  • Melbourne Central
    ‪6 min walk‬
  • Marvel Stadium
    ‪13 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Studio Apartment -Park View & Balcony

In-room safe, desk, laptop workspace, blackout drapes

Studio Apartment -Park View & Balcony

  • 420 sq ft
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Apartment -Park View & Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio Apartment -Park View & Balcony

  • 441 sq ft
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment Park View & Balcony - No Housekeeping

In-room safe, desk, laptop workspace, blackout drapes

Studio Apartment Park View & Balcony - No Housekeeping

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment -View & Balcony

In-room safe, desk, laptop workspace, blackout drapes

Studio Apartment -View & Balcony

  • 420 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio with City -View & Balcony - No Housekeeping

In-room safe, desk, laptop workspace, blackout drapes

Studio with City -View & Balcony - No Housekeeping

  • 420 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment Balcony- No Housekeeping

In-room safe, desk, laptop workspace, blackout drapes

Studio Apartment Balcony- No Housekeeping

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio park view & Balcony- No housekeeping

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Studio park view & Balcony- No housekeeping

  • 441 sq ft
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment -Balcony

In-room safe, desk, laptop workspace, blackout drapes

Studio Apartment -Balcony

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Oaks Melbourne on William Suites

4.5-star aparthotel in Melbourne Central Business District
A fitness center, self parking, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker.
Oaks Melbourne on William Suites offers 226 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oaks Melbourne on William Suites features a fitness center, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers tour/ticket assistance, concierge services, and laundry facilities. Parking is available onsite for a surcharge.

Oaks Melbourne on William Suites is a smoke-free property.

Languages

English

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Car not required
  • Self parking on site (AUD 39 per day; includes in/out privileges)

Family friendly

  • Childcare (surcharge)
  • Crib: AUD 20 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels

Outdoor areas

  • Furnished balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 226 units
  • 35 floors
  • Built in 2013

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59 per day
Cribs (infant beds) are available for AUD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 39 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 59 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks William
Oaks William Aparthotel
Oaks William Aparthotel Melbourne
Oaks William Melbourne
William Oaks
Aparthotel Oaks on William West Melbourne
West Melbourne Oaks on William Aparthotel
Oaks William Aparthotel West Melbourne
Oaks William West Melbourne
Oaks on William West Melbourne
Aparthotel Oaks on William
Oaks William Aparthotel
Oaks William
Oaks On William West Melbourne
Oaks on William
Oaks Melbourne on William Suites Melbourne
Oaks Melbourne on William Suites Aparthotel
Oaks Melbourne on William Suites Aparthotel Melbourne

Oaks Melbourne on William Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2012 out of 3963 reviews
Rating 8 - Good. 1467 out of 3963 reviews
Rating 6 - Okay. 311 out of 3963 reviews
Rating 4 - Poor. 117 out of 3963 reviews
Rating 2 - Terrible. 56 out of 3963 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
It was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Candan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Me and my wife love staying at Oaks.Its in centre of CBD in Melbourne and close to transportation and shopping.We got cleaned up the our room every day and were very professional people. There is always someone at reception. Thank you for all guys thank you for having us Hally new year all
Stayed 6 nights in Dec 2024

10/10 Excellent

Martin, Dunedin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Across road to flagstaff rail, park, Victoria market , rooms with balcony’s overlooking park awesome sunsets
Stayed 7 nights in Dec 2024

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
Easy to get around
Stayed 3 nights in Dec 2024

10/10 Excellent

alicia

Liked: Cleanliness, amenities, property conditions & facilities
Quick friendly check in and check out
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
Good staff - helpful and obliging . Pleasant personal approach to us
Stayed 3 nights in Dec 2024

4/10 Poor

Esther

Disliked: Cleanliness, property conditions & facilities
Overall very untidy and cleanness was an issue
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
The worst hotel in the world.
The photos are very different from the actual room condition. The ceiling is left as bare cement. I requested a full refund for the one-week payment after check-in, but the receptionist refused. My entire holiday was ruined. The room is very damp, and it seems the ceiling was left unfinished due to mold issues. Be cautious.
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Lovely outlook and balcony Comfortable, well appointed rooms. Caring and courteous staff The room door however did not always lock properly without making sure it latched and we had someone walk in, most likely mistaking it for their room. Unfortunately as well they did not have any parking space left so we had to find somewhere else to park.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to access from either the Metro (train) or tram. The room was clean and tidy as one would expect. The service from the staff was good as well.
Stayed 2 nights in Dec 2024

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here more than twice happy to continue going back to stay here
Stayed 2 nights in Aug 2024

10/10 Excellent

Brady

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The team happily checked us in early and organised a late check out. Nothing seemed to hard.
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Therese

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with comfortable bed and kitchenette. Friendly staff. Tram stop just outside. Pharmacy and Convenience store immediately outside the building. Many earring options nearby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The staff checked me in so early, was very grateful. The property did however have a stale food smell in the hallways and room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Entrance to the property is a bit tricky. There are two entrances at the address, but only one is for this hotel. Nice view from the room over the local park.
Stayed 2 nights in Nov 2024

8/10 Good

Ramia

Traveled with group
Good and helpful receptionist
Stayed 3 nights in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities
Excellent location, near all amenities and a beautiful park. Staff extremely helpful.
Stayed 2 nights in Nov 2024

4/10 Poor

Andrea

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It has the worst odor throughout the hotel. The room wasn’t clean and felt really dirty. The AC was dusty and it kept going onto my pillow. Staying there made me sick and had the worst allergies for the rest of my trip. I quickly canceled my booking and went elsewhere that’s worth it.
Stayed 5 nights in Nov 2024

8/10 Good

Joe

Business traveler
Liked: Cleanliness
Suited my purpose well.
Stayed 5 nights in Nov 2024

8/10 Good

Sandra Gay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Clean. Dining options in the area not so good. Front desk staff were friendly but were not helpful when inquiring about tourist options or directions. Not everyone is tech savvy with apps. Just were told go on this or that app. That made our trip daunting as we were visiting from Qld.
Stayed 4 nights in Nov 2024

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff easy to get to opposite Flagstaff station. Vic market just up the road and a fantastic authentic Irish Pub The Drunken Poet.
Stayed 3 nights in Nov 2024

8/10 Good

Simeli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great property, we were heading into Melbourne for the night and desperately needed a nap around noon. This location was able to accommodate an early check in for us, which was exactly what we needed to be able to enjoy a day in this beautiful city. The room itself was super clean, bed was comfy, and parking was easy. We had in and out privileges, but didn’t need them because of Melbourne’s free tram area for all the tourist locations.
Stayed 1 night in Nov 2024