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Oaks Melbourne Southbank Suites

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Melbourne Southbank Suites

Lobby sitting area
LCD TV
View from room
View from property
Fridge, microwave, oven, stovetop

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym
  • Washer
  • Kitchen

Explore the area

Map
57-61 City Road, Southbank, VIC, 3006
  • Southbank Promenade
    3 min walk
  • Melbourne Arts Centre
    5 min walk
  • Fed Square
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for One Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • 452 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment- View (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment- View (No Housekeeping)

  • 441 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

Fridge, microwave, oven, stovetop

Two Bedroom Executive Apartment

  • 904 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 635 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Executive Apartment  (No Housekeeping)

Fridge, microwave, oven, stovetop

Two Bedroom Executive Apartment  (No Housekeeping)

  • 904 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Bedroom Apartment- View

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment- View

  • 441 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment- City View  (No Housekeeping)

Fridge, microwave, oven, stovetop

Two Bedroom Apartment- City View  (No Housekeeping)

  • 635 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment- City View

Fridge, microwave, oven, stovetop

Two Bedroom Apartment- City View

  • 635 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Apartment (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment (No Housekeeping)

  • 452 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment (No Housekeeping)

  • 635 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

WRAP on Southbank

Pool
Kitchen
Washer
Dryer
4.4 out of 5, Excellent, (2636)
The price is $122
per night
$122 total
includes taxes & fees
Dec 11 - Dec 12
WRAP on Southbank

About this property

Oaks Melbourne Southbank Suites

4-star aparthotel in Southbank
Along with a fitness center, this smoke-free aparthotel has self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Oaks Melbourne Southbank Suites offers 121 accommodations with washers/dryers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Oaks Melbourne Southbank Suites features a fitness center, multilingual staff, and laundry facilities. Wireless Internet access is complimentary. This Melbourne aparthotel also offers dry cleaning/laundry services, complimentary use of a nearby fitness facility, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Oaks Melbourne Southbank Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (AUD 39 per night; includes in/out privileges)
  • Limited onsite parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk

Location highlights

  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 121 units
  • 37 floors
  • Built in 2016
  • Double-glazed windows
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 39 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Parking height restrictions apply

Property is also known as

Oaks Southbank Hotel
Oaks Southbank Apartment
Oaks Southbank
Oaks Melbourne Southbank Suites Southbank
Oaks Melbourne Southbank Suites Aparthotel
Oaks Melbourne Southbank Suites Aparthotel Southbank

Oaks Melbourne Southbank Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 823 out of 1679 reviews" "
Rating 8 - Good. 644 out of 1679 reviews" "
Rating 6 - Okay. 132 out of 1679 reviews" "
Rating 4 - Poor. 48 out of 1679 reviews" "
Rating 2 - Terrible. 32 out of 1679 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Glen

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was given an “upgrade” to a 2 bedroom apartment but was told if we used the second bedroom we would be charged extra? Sort of defeats the purpose of the upgrade I think?
Stayed 3 nights in Aug 2024

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly-Anne

Liked: Cleanliness, room comfort
Great stay, amazing location
Great stay, comfortable two bedroom apartment in a very central location. Lovely balcony with amazing view. There is demolition work nearby, which only happens during the day, so it didn’t bother us (you might want to avoid the city side if you need quiet during the day).
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosemary

Business traveler, Traveled with partner
Liked: Cleanliness
Staff very friendly and helpful. Out room had a nice feel.
Stayed 2 nights in Aug 2024

4/10 Poor

paul

At check in was given an upgrade to an 2 bedroom appt at no extra cost only to have 2nd bedroom locked 20mins later no piont of an upgrade Had to evauate walk down 20flights of stairs and stand in the cold for 30mins and no staff letting us know what was happening or saying sorry wouldn't stay at this place again
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

6/10 Okay

JT

Traveled with partner
Liked: Cleanliness
4th floor apartment, was fine, decent area, very loud all night couldn't get to sleep. Hard bed
Stayed 1 night in Aug 2024

10/10 Excellent

James Reynolds

Liked: Cleanliness, property conditions & facilities
Staff were friendly, good clean apartment, with great ammenities. Close to everything. It was a bit noisey.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property to stay right on the doorstep of the city. Nice sized rooms and view good.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Traveled with family
Liked: Room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Gillian

Liked: Cleanliness
Bad communication and freezing rooms.
We booked the one bedroom apartment and we’re pleased when we arrived. It was the perfect size with a large balcony. However we soon found that the air-conditioning was not working and we were absolutely freezing. Maintenance was called and they were unable to fix it. The maintenance person told us that reception would call & we would be moved to another room. After waiting about two hours, we called reception and were told to just bring all of our luggage downstairs and they would give us a new room number. We then transferred to a new room. This was also a one bedroom apartment but was not as nice as there was only a tiny balcony. But at least the heater worked…. Or we thought. Within a couple of hours that heater also stopped working. We called reception once again and they came and looked at the air conditioning and confirmed that it was broken. We were told that a portable heater would be brought up. Again we waited to be contacted regarding the portable heater. No one came. We called reception to remind them and a tiny personal heater was brought to our room.
Stayed 2 nights in Aug 2024

8/10 Good

Narelle

Liked: Cleanliness
Generally very good but only one lift working.
Stayed 2 nights in Aug 2024

10/10 Excellent

sharon

Liked: Amenities, property conditions & facilities
Great to find an such a well-priced apartment in the centre of Melbourne
Stayed 2 nights in Jul 2024

8/10 Good

Harjeet

Liked: Cleanliness, room comfort
Great Stay in the Heart of the City
We recently spent 3 nights at Oaks and had a fantastic stay! The location was perfect, right in the heart of city center, making it was to explore and access all the local attractions. Our apartment was at 35th floor, which offered breathtaking view of city. The room was clean and comfortable. The staff was also exceptional, with great communication throughout our stay. They were helpful. We request them an early check-in because of our flight, and they made it possible for us. Overall, we were impressed and would definitely recommend it to others.
Stayed 3 nights in Jul 2024

8/10 Good

Deanne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great spot that’s central and comfortable
Stayed 2 nights in Jul 2024

2/10 Terrible

JINGYAN

Traveled with family
Disliked: Cleanliness, room comfort
Poor service and dirty
The blanket had blood spots (menstruation) all of the places and housekeeping refuses to bring new ones with all excuses. When I mentioned I will make a complaint then she said do whatever. They finally replaced the new one but still have blood spots (not that many). When I requested to refund one night accommodation it was refused by saying as long as the housekeeping washed the blanket the blood spot is normal. I requested the hotel manager to inspect the blanket in the room but she refused. The kids were impacted and not able to sleep. It causes lots of frustration. I do not want to upload the photo to make people feel uncomfortable but I always have this evidence to protect myself. I would not recommend to stay there anymore.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anna

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Fantastic service from start to end!
Stayed 1 night in Jul 2024

10/10 Excellent

Brooke

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Braiden

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping restaurants within walking distance room was tidy and comfortable will definitely stay again
Stayed 1 night in Jun 2024

8/10 Good

Brendan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John

Stayed 3 nights in May 2024

4/10 Poor

Brad

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Muz

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old and heat not working and bad smell in room had to move to another room and bathroom door was off its hinges
Stayed 1 night in May 2024

10/10 Excellent

Pip

Liked: Cleanliness, property conditions & facilities
Always very happy with our stay at the Oaks
Stayed 1 night in May 2024

4/10 Poor

Peter

Disliked: Cleanliness, amenities
Carpet was filthy with fresh stains - no attempt to clean. Wayfinding in this place is as bad as I have seen in a hotel, little of it and impossible to read - terrible.
Stayed 1 night in May 2024