Platinum Apartments at Freshwater

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Platinum Apartments at Freshwater

2.5 Bedroom - 2 Bathroom Penthouse Level (Internal Bunk) | Private kitchen | Full-size fridge, microwave, oven, stovetop
3 Bedroom - 2 Bathroom Penthouse Level | Balcony view
Interior
2 Bedroom - 2 Bathroom Mid Level City View | In-room dining
In-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
1 Freshwater Place, Southbank, VIC, 3006
  • Southbank Promenade
    2 min walk
  • Flinders Lane
    7 min walk
  • SEA LIFE Melbourne
    8 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

2 Bedroom - 2 Bathroom Mid Level with Balcony

  • City view
  • Sleeps 5
  • 2 King Beds

3 Bedroom - 2 Bathroom with Balcony

  • City view
  • Sleeps 8
  • 2 King Beds and 2 Large Twin Beds

2 Bedroom - 2 Bathroom Mid Level City View

  • City view
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

3 Bedroom - 2 Bathroom Penthouse Level

  • City view
  • Sleeps 8
  • 2 King Beds and 2 Large Twin Beds

2 Bedroom - 1 Bathroom Midrise, King +Double bed

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

3 Bedroom - 2 Bathroom City View

  • City view
  • Sleeps 8
  • 2 King Beds and 2 Large Twin Beds

1 Bedroom -1 Bathroom Mid Level with Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

2 Bedroom - 1 Bathroom Mid Rise

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

2.5 Bedroom - 2 Bathroom Penthouse Level (Internal Bunk)

  • City view
  • Sleeps 8
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Bunk Bed

2.5 Bedroom - 2 Bathroom Lower level with King and Double

  • City view
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

2 Bedroom - 2 Bathroom Lower Level Bal

  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

2 Bedroom - 2 Bathroom Sub Penthouse Level

  • City view
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

Similar properties

About this property

Platinum Apartments at Freshwater

4-star hotel in Southbank
Along with a restaurant, this hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Platinum Apartments at Freshwater offers 16 air-conditioned accommodations with washers/dryers and safes. These individually decorated and furnished accommodations have separate sitting areas. 50-cm flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Melbourne hotel also offers a library, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Platinum Apartments at Freshwater has a restaurant on site.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Rice cooker
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Late check-in fee for check-in between 5:30 PM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 2 weeks before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 35.00 per night (in/out privileges)
  • Late check-in fee for check-in between 5:30 PM and 2:00 PM
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited

We should mention

Parking height restrictions apply

Property is also known as

Platinum Apartments Freshwater Apartment
Platinum Apartments Freshwater Southbank
Platinum Apartments Freshwater
Platinum Apartments Freshwater Apartment Southbank
Platinum Apartments at Freshwater Hotel
Platinum Apartments at Freshwater Southbank
Platinum Apartments at Freshwater Hotel Southbank

Platinum Apartments at Freshwater Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is was lovely location
Stayed 4 nights in Feb 2024

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment with nice views. Very spacious,well furnished
Stayed 3 nights in Jan 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great well presented apartment and spectatular views. There were a couple of minor issues that require attention but we will definitely stay again.
Stayed 3 nights in Oct 2023

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we were very happy with this apartment. Hard to find faults with the apartment itself, clean and had all the amenities, however we found it noisy at night. Police/ambulance sirens and train noice regularly, had to use ear plugs to get to sleep. Staff very helpful and loads of restaurants, although expensive, around. Would recommend this apartment for short stays
Stayed 3 nights in May 2023

8/10 Good

NEALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Michelle, Melbourne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2020

10/10 Excellent

Kari, British Columbia

Business traveler, Traveled with partner
Liked: Amenities
We booked this property very last minute when we found out that the apartment we had reserved months in advance had been double booked, leaving us scrambling to find somewhere else to go in Melbourne. Easy booking though Expedia and then contact with James, saved the day. We got our check in instructions and met James at the apartment to go through further details. This property was one of the best stocked rental apartments we've ever stayed in. Whatever you need in the kitchen, it's there - nice wine glasses, cheese grater, plastic cutting boards, a small grill/press, plastic food storage containers, and literally everything else that we needed for our one week stay. The towels and bedding were both spotless and comfortable, and so was the king bed. The building had great amenities, pool, gym, outdoor BBQ and eating spaces, and the location is perfect. We would book with Platinum Apartments again in a heartbeat.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third bedroom should not exist. Is a virtual cupboard with poor air circulation, no windows, no door Views fabulous
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very stylish apartment in the heart of Melbourne walking distance from CBD and many attractions.
Stayed 6 nights in Nov 2019