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Pullman Melbourne Albert Park

5.0 star property

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Photo gallery for Pullman Melbourne Albert Park

Property entrance
Interior detail
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
65 Queens Road, Melbourne, VIC, 3000
  • Albert Park Lake
    ‪2 min walk‬
  • Crown Casino
    ‪5 min drive‬
  • Melbourne Cricket Ground
    ‪5 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite (1 Queen Bed 2 Single or 2 King)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (1 Queen Bed 2 Single or 2 King)

  • 560 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Lake View

  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mercure Melbourne Albert Park

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (1007)
The price is $104
per night
$114 total
includes taxes & fees
Mar 24 - Mar 25
Mercure Melbourne Albert Park

About this property

Pullman Melbourne Albert Park

5-star hotel in Melbourne Central Business District
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Pullman Melbourne Albert Park offers 169 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Pullman Melbourne Albert Park provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Pullman Melbourne Albert Park has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Windows Restaurant - Overlooking the golf course and garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar - Overlooking the golf course and garden, this café specializes in Modern European cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Mortimer’s - Overlooking the golf course and garden, this cocktail bar specializes in local cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 for adults and AUD 38 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Espresso Bar
  • Mortimer’s
  • Windows Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (83 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 38 for adults and AUD 38 for children
  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (from 4 to 14 years old)
  • Covered self parking fee: AUD 25 per day
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day (3-device limit); WiFi in public areas is also free for up to 24 hours per day (3-device limit)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Albert
Pullman Melbourne Albert Park
Pullman Melbourne Park
Sebel Albert Park Hotel Melbourne
Pullman Melbourne Albert Park Hotel
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
The Sebel And Citigate Albert Park Melbourne
Pullman Albert Park Hotel
Pullman Albert Park
Pullman Melbourne Albert Park Hotel
Pullman Melbourne Albert Park Melbourne
Pullman Melbourne Albert Park Hotel Melbourne

Pullman Melbourne Albert Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1006 reviews
Rating 8 - Good. 326 out of 1006 reviews
Rating 6 - Okay. 108 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Angelo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Karl, Achnasheen

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Sad we had to wait so long to check in. All options asked where not accepted such as early arrival early check in park view.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

4/10 Poor

Pervaiz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Even we arrived at 4 pm. The hotel didn’t have the rooms ready. Had to wait long…. Reception wont pick up the phone even after 100 rings. Staff is either untrained or doesn’t want to support. Overall bad experience with the services. Property is otherwise fine if you don’t have to interact with the staff
Stayed 2 nights in Nov 2024

8/10 Good

Luke

Liked: Cleanliness
Priced well
Stayed 1 night in Nov 2024

6/10 Okay

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breky was underwhelming compared to other hotels bit noise comming into room from other guests check inn took long time and no netflix or utube in rooms
Stayed 1 night in Nov 2024

4/10 Poor

Oleg

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor management
Stayed 3 nights in Nov 2024

2/10 Terrible

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Polly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so welcoming and helpful. Our room was quiet and comfortable and spotlessly clean. Loved the breakfast buffet option too! will definitely be back again soon.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Was given a different room than I booked. It was $400 a night and basically a dungeon with no windows. No water in the room and ironing board was broken. Poor lighting given no windows
Stayed 2 nights in Oct 2024

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

6/10 Okay

japhet

Stayed 1 night in Oct 2024

8/10 Good

Jade

Stayed 3 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Relaxing accommodation. However, the rooms are a little outdated and could use a remodel
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

NA
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went out of their way to assist us.
Stayed 1 night in Oct 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the space in the rooms, I didn't like that the spare pump didn't work
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Bernard

Traveled with partner
After a bad check in and a cheese platter that had 1 slither of cheese. No other cheese. It was an ok stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
If you are expecting Pullman quality then you need to reset your expectation. When I turn the shower on , the water comes out brown. I couldn’t tell if it was sewerage or rust from the pipes, the guy from front desk made sure to wash his hands after he touched it. But because I had my child in the shower I was offered compensation for a free coffee. Also in this dump of a hotel you can’t change the temperature of the aircon which is set to arctic blast. If you complain about the glacial temperature they will send up to your room a Kmart foot heater that my nanna used in the 70s. They also forgot to put towels in my room - so if you do have a brown shower make sure you check that they remember the towels
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, very clean and great amenities.
Stayed 1 night in Sep 2024

2/10 Terrible

Nicholas

Stayed 1 night in Aug 2024

8/10 Good

Aaron

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, I was double charged and it took some weeks to refund. I would return with some hesitation regarding the booking...
Stayed 1 night in Jun 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in room features and hotel facilities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Stayed 3 nights in Aug 2024